Nayeem Riddhi

Hello @lisaac,

Your credentials are not working. please check again

Thank you and regards

Hello @aloette1978,

Hope you are well. sorry for the inconvenience. which translation plugin you are using? Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @yvonneb,

Hope you are well. Can you please check this add-on,

WPDM Extended Short-codes

Here, you shall find the shortcode [wpdm_tree], please check the demo for this shortcode. please let me know if it helps you

Thank you and regards

Hello @victorresjr,

Hope you are well. Sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @puhl,

Hope you are well. I have checked that it is working fine from my side, please check my attached video

Thank you and regards

Hello @wyattlane,

Glad to hear this your problem has been resolved. please let me know if you have other queries

Thank you and regards

Hello @tgerardot,

Can I please update the WPDM plugin while checking the issue, please let me know

thank you

Hello @valakia,

Hope you are well. We have found the issue. Soon you shall be updated about this

Thank you and regards

Hello @thehawkman,

Glad to hear this some part of your problem has been resolved. let me know if you have more queries

Thank you and regards

Hi @kinziegreen,

Hope you are well. you can uncheck the categories access role and only keep the package access role. I hope it will resolve your issue. please let me know if you have other queries

Thank you and regards

Hello @lisaac,

please share the username and login URL too

Thank you and regards

Hello @swanzack,

Can you please open a separate ticket for your issue, please. we shall check it in details

thank you and regards

Hi @thehaiccna,

If you are using the WPDM login feature, two-factor authentication may not be working properly. But from native WordPress login, I hope it will work fine then.

Thank you and regards

Hello @levthn,

Can you please elaborate more on your issue? you can share screenshots or screenvideo too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @puhl,

Hope you are well. please adjust the shortcode with this parameter orderby, it is working fine here,

https://dev.haaweb.net/wpdm-test/

you shall also be able to find the doc and proper parameters from here,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

And I have checked your video, it is working fine from my side. can you please check it again

Thanks you and regards

Hello @wjboyz,

Hope you are well. please add the code snippet in your wp-config.php file

define('WPDM_MENU_ACCESS_CAP','edit_posts');

I hope it will work fine then

Thank you and regards

Hi @thehawkman,

Hope you are well. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @thehaiccna,

I have been informed from our team that, We shall not be adding a captcha for now, as the robot will not come there to pay. so you may continue checkout after register and again proceed to checkout. I hope you may understand. please let me know, if you have other queries

Thank you and regards

Hello @tgerardot,

Sorry for the inconvenience. Can you please share the related URL for checking the issue in detail? and also, please reactivate your login credentials the checking the issue

Thank you and regards

Hello @inquinamento,

Glad to hear this your problem has been resolved. However, please let me know if the problem again appear

Thank you and regards

Hello @promultis,

Hope you are well. And extremely sorry for the issue. I have checked to disable all plugins and also checked from the default theme. The issue you are claiming is working fine from my side. I think the error is coming and the issue is relatively dependent on your hosting. can you please elaborate on the issue with your server administrator? please note the error which is coming from the server, I hope you should get the help

Thank you and regards

Glad to hear that, your problem has been resolved

Thanks

Hi @thehaiccna,

I have checked your issue. Are you facing the invoice-related issue, I have checked that, the invoice is working fine from your side. please elaborate on the query

Thank you and regards

Hello @vmiro,

Sorry for the inconvenience. I hope the problem will be fixed in the next update

Thanks for your appreciation

Hello @meso,

Hope you are well. Can you please elaborate more on your issue? I shall try to assist you to solve the problem

Thank you and regards