Nayeem Riddhi

Hi @cobo,

Thank you again. Waiting for you for the access and resolving the issue. I hope your problem should get resolve too

Thank you and regards

Hello @scruffymonkeydm,

Hope you are well. Can you please share which shortcode you are using? and from now, the items_per_page parameter should work fine

Thank you and regards

Hello @pindrop,

Thank you again. Can you please make a short video for the issue from your side? I shall check it from my side regarding the issue

Thank you and regards

Hello @lionel-fromentdatasweet-fr,

Hope you are well. We have released an update on our add-ons. please check it from your purchased account, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
And firstly, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. And for now please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. If the problem persists and doesn’t work, if possible, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @levthn,

Hope you are well. We have released an update on our add-ons. please check it from your purchased account, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
And firstly, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. And for now please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. If the problem persists and doesn’t work, please, let me know for checking the issue.

Thank you and regards

• This reply was modified 4 years, 9 months ago by Nayeem Riddhi.

Hi @stefan,

Hope you are well. Tag filter is working fine now. Please check here, https://test.s-design.tirol/Naturheilkunde/wpdm-test/. Please use the [wpdm_packages] shortcode instead of [wpdm_tag] for now, you shall get the more extended feature of it from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Thank you and regards

Hello @emilio,

Hope you are well. Download links for premium packages are working fine now. we have updated our Premium Packages – Sell Digital Products Securely plugin and updated from your side too. Can you please let us know about the other issues?

Thanks for your appreciation

Hi @kathrynbluelobster-co-uk,

Hope you are well. you can share your CSV file on any free or limited free hosting site like google drive or dropbox. Hearing back from you

Thank you and regards

Hello @b-buchner,

The error is disappeared now. And I have seen that. it is widget related problem and your theme maybe not support the widget. Ok, for now, if you are trying to add components/elements through elementor, you can use this add-on,

Elementor Addons

and for shortcodes, you can visit this doc,

https://www.wpdownloadmanager.com/doc/short-codes/

I hope those may help you. please let me know if you have more query

Thank you and regards

• This reply was modified 4 years, 9 months ago by Nayeem Riddhi.

Hello @emilio,

Really sorry for your inconvenience. please share your wp-login URL too 🙂

Thank you and regards

Hello @Jerry_Haugen,

Hope you are doing well. Yes, possible, for the premium package it will show as your requirements. please check this doc for the premium packages, https://www.wpdownloadmanager.com/doc/using-premium-package/. And for the You are not allowed to download message, can you please check the Package Setting > Allow Access option from your package settings. please let me know if you have any query

Thank you and regards

Hi @emilio,

Hope you are doing well. And sorry for the inconvenience. Can you please elaborate on your issue? If possible, please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hi @stefan,

Hope you are well. And sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @Eric,

Hope you are well. For our latest update, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, let me know for checking the issue.

Thank you and regards

Hello @scheippl,

Glad to hear that, your problem has been resolved. Yes, This correction will be overwritten during an update

Thank you and regards

Hello @owltech,

Glad to hear that, your problem has been resolved

Thank you and regards

Hello @owltech,

Hope you are well. Has the problem been resolved on your side, please let me know

Thank you and regards

Hello @sariguads21,

Sorry for the inconvenience. Can you please open a separate ticket for your issue, please

thank you and regards

Hello @padcom,

Thank you again. your provided screenshots are not showing the image properly. please check it again

Thank you and regards

Hello @pindrop,

Hope you are well. Can you please share the related URL link, please. and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @cobo,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @marian_,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @juan_ateb,

Again thank you. please tell me now, are you facing a problem keeping backup files following this doc,

Template Files

please let me know

Thank you and regards

• This reply was modified 4 years, 9 months ago by Nayeem Riddhi.

Hello @scheippl,

Sorry for your little inconvenience. For now, you may remove/comment out the line from

plugins\download-manager\src\Admin\AdminController.php line number 204

from function notices()

printf( '<div class="%1$s"><p>%2$s</p></div>', $class, $message );

this line you may comment out for now. we shall adjust the notice in the next update

Thank you and regards