Nayeem Riddhi

I have seen that this error is occurring on the console while trying to upload files, please check my attached image attached,

can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thanks

I have seen that which template you are using in the shortcode there you have used link-template-default,

by default, you are using link-template-default.php for the link template. After customizing/adjusting download button tag, you can copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. and you can follow this doc for making backup files, https://www.wpdownloadmanager.com/doc/template-files/

also, you can use the pre-made link-templates or page-templates from here as i image attached,

from Downloads > Templates section

and for title size, you may use adjusted font size for the package title

I hope those may help you

Thanks again

Can you please check now, it is working fine from my side, https://al-m.ca/speced-draft/, the design, accordion, tabs are working too

thanks

can you please share your temporary wp-admin login details in a private reply for checking the issue

Thanks

Can you please share other pages, which are under the issue of adjusting, please you can share here, I shall try to check them

thanks

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

please check this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control for controlling user-specific access,

category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set from the edit category option,

then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Thanks

Which plugins/add-ons you are using, please let me know, if possible, please share related URL and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Okay, we shall adjust it for the features…

thanks

Yes, You can do that, but before that, you may check this doc too, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/, if you face any trouble/problem

and for any bulk-import, you may check this doc too, https://www.wpdownloadmanager.com/doc/bulk-import/

thanks