Hi,
We are checking and we shall add this within the next update
thanks
Hi @ikram_dirujii,
Sorry for the inconvenience. The Guest download limit reset option is not available yet, but we shall add it within the next update.
thanks for your appreciation
Hello,
Sorry for the inconvenience. For deleting downloads for the attached files within the packages, you may delete them from the attached files, and then please update the package. it should work fine then. and for the WPDM form lock code appears issue instead of the Download button, I have checked that, there are many plugins installed on your side, can you please enable/disable other plugins for checking, you may also switch theme to another for checking the issue, please let me know then
thanks
Hello,
Can you please contact WPML support, if it is an issue regarding translation with WPML, please let me know then
thanks
Hello,
I have checked that, plugins and add-on are not installed on your side, please check
thanks
Hi @dadmwteam,
Can you please use this shortcode, for now, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/
or you may use this shortcode too,
[wpdm_all_packages] – List all downloads in tabular format in a page
I hope you should get the help
thanks
Can you please disable for somewhile the code sending assessment, you can use this mail support@wpdownloadmanager.com
for now
thanks
Hi,
Can you please share the widget-related URL, I think it may need some conditional based code adjustments from your side and please let me know, if it is WPDM package-related, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks
Please check now, I have tried from a mobile device,
it is working here also, please check
thanks
I have checked that, it is working fine in responsive design, please check my attached video,
thanks
Hello,
Sorry, you have shared the local computer file URL, please check
thanks
please share your related URL, I shall check for you
thanks
Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue
Thanks
Sorry for the little inconvenience, We are coming with next major update ( v6.0.0 ), it will be released within next few weeks. I hope it will help you
thanks
Hi @hunterbevan,
Most of your downloads are coming from unknown IP and Guest users, you can protect your downloads by keeping allow access
role for certain packages, you may also can Block certain IPS, Emails from Downloads > Settings > Basic > Verification Settings
And for delete stats data, you can check this option as I image attached from Downloads > Privacy
,
Thanks
Hi,
No impact has been made with the WPDM Default add-on and it’s installed,
for add-on for now please follow these steps,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks
Can you please check now, I have adjusted the settings from, Downloads > Settings > Upload Settings > Allowed file types to upload for all types,
I have just removed file types from the settings. If you keep the option ( Allowed file types to upload
) empty, it will use WordPress defaults, however, if you are uploading some uncommon file types or the files, which are not allowed by WordPress by default, you need to mention all file extensions separated by commas for the option like this:
And, you may also use ext wildcard *
instead of using specific extensions if you want to allow all file types to upload and download.
let me know if you have other queries.
thanks
For exchanging add-on license and license-related issues, you may knock support@wpdownloadmanager.com
. and please let me know, if you have to face any issue related add-on, I shall try to help you
thanks
You can edit download-manager.po main file too, other parameters like DE, ES is ready for other languages, you can edit the main file or create a new one from your translation plugin too
thanks
Sorry for your inconvenience, can you please share your FTP credentials in a private reply for adjusting the issue from your side
thanks
Hello,
Your site login URL too
thanks
Hi,
I have checked that, you are using a very old version of WPDM, and the default value add-on, can you please update your plugin and the add-on version to the latest. I hope it will resolve your problem
thanks
Sorry for the inconveniences, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks
you are welcome
thanks