Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 10,051 through 10,075 (of 19,524 total)

Nayeem Riddhi
Moderator

Hi,

We are checking and we shall add this within the next update

thanks


Nayeem Riddhi
Moderator

Hi @ikram_dirujii,

Sorry for the inconvenience. The Guest download limit reset option is not available yet, but we shall add it within the next update.

thanks for your appreciation

in reply to: Form lock button and deleting downloads #154901

Nayeem Riddhi
Moderator

Hello,

Sorry for the inconvenience. For deleting downloads for the attached files within the packages, you may delete them from the attached files, and then please update the package. it should work fine then. and for the WPDM form lock code appears issue instead of the Download button, I have checked that, there are many plugins installed on your side, can you please enable/disable other plugins for checking, you may also switch theme to another for checking the issue, please let me know then

thanks

in reply to: Checkbox and Radiobox dont work #154898

Nayeem Riddhi
Moderator

Hello,

Can you please contact WPML support, if it is an issue regarding translation with WPML, please let me know then

thanks


Nayeem Riddhi
Moderator

Hello,

I have checked that, plugins and add-on are not installed on your side, please check

thanks

in reply to: Form lock button and deleting downloads #154835

Nayeem Riddhi
Moderator

Can you please disable for somewhile the code sending assessment, you can use this mail support@wpdownloadmanager.com for now

thanks

in reply to: Hide element unless user is whitelisted contact #154834

Nayeem Riddhi
Moderator

Hi,

Can you please share the widget-related URL, I think it may need some conditional based code adjustments from your side and please let me know, if it is WPDM package-related, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

in reply to: Checkbox and Radiobox dont work #154833

Nayeem Riddhi
Moderator

Hi,

Have you checked this procedure for checking :

– Go to WPML -> String Translation -> Search for ‘All’ in ‘ For example word qode’ -> Translate the string -> Save the changes as I image attached

1534714-FireShot_Capture_243_String_Translation_Fondasec___http___www.fondasec.com_wp_admin_admin

please check if it is resolved your issue and let me know

thanks

in reply to: WPDM Invalid File #154831

Nayeem Riddhi
Moderator

Please check now, I have tried from a mobile device,

it is working here also, please check

thanks

in reply to: WPDM Invalid File #154817

Nayeem Riddhi
Moderator

I have checked that, it is working fine in responsive design, please check my attached video,

thanks

in reply to: WPDM Invalid File #154814

Nayeem Riddhi
Moderator

Hello,

Sorry, you have shared the local computer file URL, please check

thanks

in reply to: WPDM Invalid File #154812

Nayeem Riddhi
Moderator

please share your related URL, I shall check for you

thanks

in reply to: Form lock button and deleting downloads #154806

Nayeem Riddhi
Moderator

Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

in reply to: Updating to 5.4.1 and WPDM Default Values #154803

Nayeem Riddhi
Moderator

Sorry for the little inconvenience, We are coming with next major update ( v6.0.0 ), it will be released within next few weeks. I hope it will help you

thanks


Nayeem Riddhi
Moderator

Hi @hunterbevan,

Most of your downloads are coming from unknown IP and Guest users, you can protect your downloads by keeping allow access role for certain packages, you may also can Block certain IPS, Emails from Downloads > Settings > Basic > Verification Settings

And for delete stats data, you can check this option as I image attached from Downloads > Privacy,

Image 2021-06-03 at 4.57.13 PM

Thanks

in reply to: Updating to 5.4.1 and WPDM Default Values #154796

Nayeem Riddhi
Moderator

Hi,

No impact has been made with the WPDM Default add-on and it’s installed,

for add-on for now please follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks

in reply to: WPDM Invalid File #154767

Nayeem Riddhi
Moderator

Can you please check now, I have adjusted the settings from, Downloads > Settings > Upload Settings > Allowed file types to upload for all types,

I have just removed file types from the settings. If you keep the option ( Allowed file types to upload ) empty, it will use WordPress defaults, however, if you are uploading some uncommon file types or the files, which are not allowed by WordPress by default, you need to mention all file extensions separated by commas for the option like this:

Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

And, you may also use ext wildcard * instead of using specific extensions if you want to allow all file types to upload and download.

let me know if you have other queries.

thanks

  • This reply was modified 4 years, 2 months ago by Shahjada.
in reply to: Sir Nayeem Please Read this #154765

Nayeem Riddhi
Moderator

For exchanging add-on license and license-related issues, you may knock support@wpdownloadmanager.com. and please let me know, if you have to face any issue related add-on, I shall try to help you

thanks


Nayeem Riddhi
Moderator

You can edit download-manager.po main file too, other parameters like DE, ES is ready for other languages, you can edit the main file or create a new one from your translation plugin too

thanks

in reply to: Category blocks – sub-category navigation #154725

Nayeem Riddhi
Moderator

Sorry for your inconvenience, can you please share your FTP credentials in a private reply for adjusting the issue from your side

thanks


Nayeem Riddhi
Moderator

Hello,

Your site login URL too

thanks

in reply to: You are not allowed to download – no work #154723

Nayeem Riddhi
Moderator

Hi,

I have checked that, you are using a very old version of WPDM, and the default value add-on, can you please update your plugin and the add-on version to the latest. I hope it will resolve your problem

thanks


Nayeem Riddhi
Moderator

Sorry for the inconveniences, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

in reply to: Archive View – Thumbnail #154689

Nayeem Riddhi
Moderator

you are welcome

thanks

Viewing 25 posts - 10,051 through 10,075 (of 19,524 total)