Nayeem Riddhi

Hello @lupe2012,

Hope you are well. and sorry for the inconvenience. Can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thank you and regards

Hello @corigen,

Hope you are well. Yes, I have got your requirements. you can use other link/page templates too from Downloads > Templates panel. otherwise, you can use your own custom link/page template creating from Templates menu panel. And use the link/page template related to your packages thereby. for template tags, you can check this doc,

https://www.wpdownloadmanager.com/doc/templates/template-tags/

please check

Thank you and regards

Hello @corigen,

I have brought you above the solutions. do you want to download the files without pressing the download button or any interaction, please let me know

Thank you and regards

Hello @duoo,

Have you used any page builder for adjusting download files/packages on your page? can you please enable/disable other plugins for checking the issue if there any conflicts remained, please let me know then

thank you

Hi @luukoutofbounds-tech,

I have removed your marked red portion as you attached the image from the search page from your theme style.css. please check now, if it works for you

Thank you and regards

Hello @duoo,

Hope you are well. And sorry for the inconvenience. you are trying to update a very old version to update to the latest version. so the troubles may be appearing. Can you please, give your temporary wp-admin login details in a private reply for checking the issue if something can help you

Thank you and regards

Hello @ronjabaum,

Can you please contact AAM Access Management Plugin support too regarding the issue, I think the plugin conflicting somewhere for the issue, please check

Thank you and regards

Hello @limon-y-kiwi,

If you are trying to save field as I image attached option, it is saving properly from my side

Can you please check it again?

Thank you and regards

Hello @luukoutofbounds-tech,

Can you please share which page you are using the search shortcode? and if you are trying the search bar on top of the homepage, but the results are on a new page, it is required some customization, you may need to talk with our customization team. please let me know

Thank you and regards

Hello @min999,

I have checked from this URL, http://photomusic.jp/infinite/photomusic-infinite-beta/, download is working fine from my side with the lock options. I think the issue is raised from your side is your browser issue/browser extension issue. please check

Thank you and regards

Hello @recwap,

Yes, please, you can use downgrade version too from wordpress.org, if it works for you

Thank you and regards

Hello @min999,

For the #2 problem, Can you please share the related package/page URL link, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hi @min999,

I have checked your statetranslation issue. Those are coming from the JSON file that is already in string format. I hope our developer will see the issue, implement it thereby

Thank you and regards

Hello @recwap,

Yes, sorry for this. We have our own tag register now

Thank you and regards

Hello @min999,

You have Enabled the tax calculation option from Tax Calculation section from Premium Package settings so that the full details billing address is coming. I have unchecked it, now the short details are coming. please check

Thank you and regards

Hello @min999,

Please your site URL too

Thank you and regards

Hello @min999,

Hope you are well. And sorry for the inconvenience. For #1, Preventing starting download until download button press, you may comment out, line number 27-30 as I have given following code,

wp-content\plugins\download-manager\src\Package\views\lock-options\recaptcha-lock.php

 if(window.parent == undefined)
   location.href = res.downloadurl;
   else
   window.parent.location.href = res.downloadurl;

And for making a backup file, you may follow this doc,

Template Files

And for #2, Blank dropbox page, can you please elaborate more on your issue, if possible, please share the related URL link

Thank you and regards

Hello @responseess,

Hope you are well. The frontend uploader also included Package Settings and Lock Options. Sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @min999,

You can add an admin user via wp-admin > Users > Add New option. For more details, you can check this article,

WordPress User Roles And How To Create Them

thank you and regards

Hello @min999,

Have you unchecked Ask for billing address on checkout page option as I image attached from Premium Package settings, please let me know

if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @recwap,

I think you have used download manager shortcodes here for listing all download files, download manager shortcodes support only download manager tags, categories, and files/packages. I hope you have understood

Thank you and regards

Hello, @yumaworks

Hope you are well. For now, for the admin panel stats section, there is no such feature available. however, you may keep a customization request from our side or make keep backup the file from your side for the next update of the plugin

Thank you and regards

Hello @min999,

Hope you are well. And sorry for the inconvenience. Can you please update your Premium Packages plugin version 5.2.2 to the latest version and it is working fine from my side. if it doesn’t work, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Yes, David, please follow this doc properly,

Template Files

Thank you and regards