Nayeem Riddhi

Hello @ericbjohnson,

I have checked your issue, And now this error showing while loading the components for dropbox as I image attached,

If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

For more details, you can check this article, https://www.wpdownloadmanager.com/9-common-wordpress-errors-and-how-to-fix-them/

and this article too, https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

please check and let me know then

Thank you and regards

Hello @Jerry_Haugen,

Hope you are well. Do want to customize the link template or the package shortcode you are using on the page? you can create your own link-template via the Downloads > Templates section and as I image attached.

For template tags, you can visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/

And for the add-to-cart option, are you using this add-on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/, please let me know and please ask if you have any query

Thank you and regards

Hello @Bruce,

Hope you are well. And really sorry to hear about this inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue? I shall try to assist you to resolve the issue

Thank you and regards

Hello @nbilodeau,

Hope you are well. Do you want to not to create /download-category/ slug for /download-category/mocktails/ and /download/ slug for /download/pdf-cahier-mocktails/. Do you want to eliminate those? please elaborate on this query.

Thank you and regards

Hello @quickrows,

Zoom meeting is not available here. if possible, please give your temporary wp-admin login details in a private reply for checking the issue in detail

Thank you

Hello @gmop-unite-com,

Can you please tell me which structure do you want in Basic -> URL Structure for download packages or categories, please let me know

Thank you and regards

Hello @baltiteh-sia,

Sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thanks

Hello @jakub,

Can you please check this article, https://ourcodeworld.com/articles/read/503/how-to-enable-gzip-compression-in-xampp-server, For details about zlib, please check this article, https://www.php.net/manual/en/zlib.configuration.php

Thank you and regards

Hi @gmop-unite-com,

Here showing HTTP error 403, there may have confliction between other plugins, you can also deactivate or activate other plugins for checking,

The two most likely causes of the 403 Forbidden Error on WordPress are:

Corrupt .htaccess file
Incorrect file permissions
It’s also possible that you’re seeing the error because of an issue with a plugin that you’re using at your site. In this article, we’ll show you how to troubleshoot all of these potential issues.

403 Forbidden Error Variations
Like many other HTTPstatus codes, there are a lot of different variations for how this error code presents itself.

Here are some common variations that you might come across:

“Forbidden – You don’t have permission to access / on this server”
“403 – Forbidden: Access is denied”
“Error 403 – Forbidden”
“403 – Forbidden Error – You are not allowed to access this address”
“403 Forbidden – nginx”
“HTTP Error 403 – Forbidden – You do not have permission to access the document or program you requested”
“403 Forbidden – Access to this resource on the server is denied”
“403. That’s an error. Your client does not have permission to get URL / from this server”
“You are not authorized to view this page”
“It appears you don’t have permission to access this page.”
If you’re on an Nginx server, it will look like this below. Basically, if you see any mention of “forbidden” or “not allowed to access”, you’re probably dealing with a 403 Forbidden error.

please check those issues, or you may contact with hosting service provider for the resolution

thank you and regards

Hello @gmop-unite-com,

Can you please again check the access role. I have activated the WPDM Plugin. But I can’t able to access the Downloads menu panel. please check

Thanks for your appreciation

Hello @guardian88

Hope you are well. I have checked that download is working fine here, https://development.latwp.org/download/pavilion-rules-2021-pdf/, Can you please elaborate on your issue, please

Thank you and regards

Hi,

Avada Builder is working fine with the WPDM PRO plugin, but for form lock add-on with the Bootstrap 4 version, the form is not loading properly. you may also can switch Bootstrap 3 version from Downloads > Settings > User Interface section. It is also working, but I think the form format is not looking good in the Bootstrap 3 version. please check

Thank you and Regards