Nayeem Riddhi

Hello @dharbottle again,

Please activate your login credentials/URL again for checking the issue

Thank you and regards

Hello @mlaccount,

Has the problem been resolved on your side? please let me know if you have other queries

Thank you and regards

Hello @jeroen1276123,

For this shortcode,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories

you will find a parameter called template="template name or ID" here, you can customize your link-template according to your requirements, you can also remove the template tag called [file_count] from your related template. Thus you can remove 1 file text portion

Thank you and regards

Hello @dharbottle,

Please ask them, From server directory files are not importing as usual and also not behaving regular appearance of file name rather than they are showing file paths. I hope elaborating them to the issue, they may also can point out fixing this. I hope the problem will be solved then

Thank you and regards

Hi @dharbottle,

I have talked with our developers regarding your issue. They affirm me they will check your issue soon. In the meanwhile, can you please talk with your server support too? I hope your problem will be solved

Thank you and regards

Hello @dharbottle,

Extremely sorry for the inconvenience. Can you please consult with your server administrator too regrading the issue. If it doesn’t solve, i shall again refer your issue to our developers

Thank you

Hi @dharbottle,

No, It will be better if you consult with your server administrator too. File importing from the directory is working fine from our side and user’s side too. I hope you should get the help

Thank you and regards

Hello @jeroen1276123,

Hope you are well. Can you please more elaborate on 1 file text? if possible, please share some screenshots or related URLs

Thank you and regards

Hello @dharbottle,

Have you talked to your server administrator too regarding the issue? please let me know

Thank you and regards

Hello @ikram_dirujii,

Hope you are well. And sorry for the inconvenience. Can you please share the posts which are indexed in google and causing the issue? And For making disallow Crawling Download Manager Pages Google, Bing + search engines, Add the following code at the end of your active theme’s functions.php:

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

I hope it may help you

Thank you and regards

Hello @dharbottle,

From another topic reply, Can you please check your other plugin settings or server settings too, that also can cause the issue for uploading path rather than the file name. please let me know then. I have also referred your issue to our team developers

Thank you and regards

Hello @mlaccount,

Hope you are well. Have you checked Select From Media Library and Select From Server option too for uploading files? please let me know and if possible, elaborate more on the issue, thus we can help you

Thank you and regards

Hello @dharbottle,

Can you please open a separate ticket for your issue, please. We shall try to help you with that issue

Thank you and regards

Hello @dharbottle,

I am also guessing that may cause the issue, otherwise from my side importing properly with filename, and it is not showing the file path. Can you please check your other plugin settings or server settings too, that also can cause the issue. please let me know then

Thank you and regards

Hello @dharbottle,

Please continue with your latest created topic discussion, I hope you should get the help

Thank you and regards

Hello @dshank,

Sorry for the delay. I have been informed from our developer that, It is a server’s memory related issue, please contact your server support for the issue. I hope you should get the help

Thank you and regards

Hello @corigen,

I think you are talking about link templates for packages. you are also capable of editing those link-templates and keeping there only the download link tag. And use the link-template in the package’s shortcodes. please check and let me know if I get you

Thank you and regards

Glad to hear this your problem has been resolved

Thank you and regards

Hello @corigen,

Please check this helpful plugin for making pages/posts

Elementor Addons

Gutenberg Blocks

Advanced TinyMCE button

I hope these may help you

Thank you and regards

Hello @corigen,

Hope you are are well. Please check from Downloads > All Packages option, you shall get an option like as I image attached,

Thus, you shall get an interface like this as I image attached,

I hope it may help you. please let me know

Thank you and regards

Hello @vherbal,

Sorry for the inconvenience. I shall talk about the issue with our senior developers

Thanks for your appreciation

Hello @vherbal,

When you will attach an audio file for playing and also for purchase, there also needs watermark of your audio, because there is third party software like IDM can easily download your audio while playing, moreover, with watermark, there also need watermark free purchased audio file. Now, with the protection Add To Cart option, you can easily sell your audio files.

thank you and regards

Hello @vherbal,

For premium packages, when the product price is being increased from 0, the audio player will not play due to premium packages and security. I hope you have understood.

Thank you and regards

Hello @servicesamplivity-com,

Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @vherbal,

Can you please tell us, Which play button size and appearance do you want, please details of your requirements. I shall try to adjust for you

Thank you and regards