Nayeem Riddhi

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Hello,

You are not using the WPDM pro version, that is a free version.

Thanks.

Hi,

It should work. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have checked the issue. It may be a compatibility issue with the browser. I have informed about it to the related developer. I hope in the next release it will be fixed.

Thanks.

Hi,

Payza payment settings under the premium packages option in the settings options tab. please check.

Thanks.

Hello brother,

I am one of staff of them. please discuss furthermore in support@wpdownloadmanager.com with your payment related issue. please open a ticket here any settings related issue or adjustments with your add ons. I will try to look over those.

Thanks.

Hi,

You may be missing something, please check your purchase dashboard again, please see the attached image, it is available there,

Thanks.

Hi,

It is kind of different from an Email lock. There have been additional settings. Today I will try to update you.

Thanks.

Oh sorry, I have missed it. I am going to check it today.

Thanks.

Hi,

Hiding several sections with CSS will work if you put your CSS in theme/child theme CSS file. It is also an easy process. and if you have customized any add on part, never forget to keep it back up, because of the updates of the add on.

Thanks.

Hello,

I have missed your topic. today I am going to check it.

Thanks.

Hi,

Is it related to the WPDM or you are facing trouble with the WordPress dashboard?

Thanks.

Oh really sorry, I have missed your topic. It may be a CSS or Jquery issue. Because, when you click the additional preview images “plus” image it takes you to the top of the page. Please try adjusting from Downloads > Settings > User Interface enabling/disabling styles/scripts. It may help you. Please let me know.

Thanks.

Hi,

For any customization support please place your query here,

User Dashboard

I hope you will get your services.

Thanks.

Hi,

For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.

Thanks.

Hi,

For customizing reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. However, we are soon, coming with an update for ACF add-on with a detailed reg form customization option.

Thanks.

Hi,

Which version you are using of WPDM? please let me know.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking and also the related sections

Thanks.

Hi,

WPDM Packages by Category widget working fine from my side, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Probably Payu they have changed the link, please contact PayU support for signup URL. We will soon try to update or adjust it to the next version.

Thanks.

Hi,

[pdf_gallery] basically for multiple pdf files, you can better use [doc_preview]. Please check it from your triggered bootstrap model, if it helps for you.

Thanks.

Hi,

It may be mistakenly included in All add ons pack or maybe not excluded from this pack because it is also a package/pack. For any payment related query, please contact here, support@wpdownloadmanager.com.

Thanks.

Please check, if there any console error. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Ok, for better looking it has to be looked into the bootstrap.css. Please let me know.

Thanks.

Hi,

Put your file URL in the files column. It should work.

Thanks.