Page 382 – WordPress Download Manager

Aug 5, 2021 at 6:06 am in reply to: Page Template with Beaver Builder not working with v6.x #159154

Moderator

Extremely sorry for the inconvenience. It is totally related to beaver builder. I hope they can tell you better where is the restriction making for showing WPDM packages contents. I hope you have understood the scenario

Thank you and regards

Aug 5, 2021 at 6:01 am in reply to: No Longer Able to Login my Website unless I disable Download Manager plugin #159153

Nayeem Riddhi

Moderator

Hello @lisaac,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 5, 2021 at 5:59 am in reply to: WPDM Widgets not working #159151

Nayeem Riddhi

Moderator

Hello @cwlc,

Hope you are well. can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 5, 2021 at 5:47 am in reply to: How to hide empty tags #159150

Nayeem Riddhi

Moderator

Hello @lisaac,

Hope you are well. and sorry for the inconvenience. Can you please share the custom link template name , if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 5, 2021 at 5:40 am in reply to: Undefined when logging into website #159149

Nayeem Riddhi

Moderator

Hello @lisaac

Hope you are well. and sorry for the inconvenience. Can you please share the related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 4, 2021 at 4:41 pm in reply to: Download Category Pages not displaying after update #159120

Nayeem Riddhi

Moderator

Hello @tgerardot,

The error was coming because you were using an old version of WPDM. I have updated the WPDM plugin. now, the tag importer plugin has been installed properly. please check

Thank you and regards

Aug 4, 2021 at 4:26 pm in reply to: Page Template with Beaver Builder not working with v6.x #159119

Nayeem Riddhi

Moderator

Hello @recyclart,

Hope you are well. Can you please knock beaver builder support forum? I hope you may get the proper solution from there

Thank you and best regards

Aug 4, 2021 at 2:27 pm in reply to: Delete File From Package #159114

Nayeem Riddhi

Moderator

Hello @boostmybrand

Hope you are well. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 4, 2021 at 2:24 pm in reply to: AWS S3 Buckets Not Loading #159113

Nayeem Riddhi

Moderator

Glad to hear this, your problem has been resolved

Thank you

Aug 4, 2021 at 2:23 pm in reply to: Download Availability Period in Front-end #159111

Nayeem Riddhi

Moderator

Hello @boostmybrand,

If you are already using this add-on,
https://www.wpdownloadmanager.com/download/download-period/,

you shall be able to see the option from the Package Settings > Download Period from the front end uploader. please let me know if you have more queries

Thank you and regards

Aug 4, 2021 at 11:58 am in reply to: Message “Cart is Empty” after completing order using coupon code #159092

Nayeem Riddhi

Moderator

Hello @promultis,

I have checked that while checkout this error is occuring in the console, Failed to load resource: the server responded with a status of 400 ()
For figure out this error,

Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule out a theme-specific issue (theme functions can interfere like plugins).

please check and let me know then

Thank you and regards

Aug 4, 2021 at 10:06 am in reply to: A few questions for the pro package #159083

Nayeem Riddhi

Moderator

Hello @thehawkman,

Hope you are well.

For #1, please check option from Insert URL option as I attached image,

For #2, For creating an account and setting pages, can you please check these options as I image attached,

and you can also check, Admin Menu Downloads Settings Frontend for restricting role-based upload, please also check the doc here,

[wpdm_frontend] – Front-end Uploader UI / Author Dashboard

For #3, if you are trying to give role-based commission to the site users of their sales amount, From premium package add-on, and you can check the payout settings here,

Payout Settings

For #4, And for You are not allowed issue, can you please check the Allow Access option from the frontend uploader

I hope these may help you, please let me know if you have other queries

Thank you and regards

Aug 4, 2021 at 5:34 am in reply to: How to Edit Links found in Shortcodes based on Language #159068

Nayeem Riddhi

Moderator

Hello @aloette1978,

For popup modal link, can you please check this doc, https://www.wpdownloadmanager.com/how-to-add-modal-popup-login-form-in-your-wordpress-site/, please check

thank you and regards

Aug 4, 2021 at 5:19 am in reply to: Message “Cart is Empty” after completing order using coupon code #159067

Nayeem Riddhi

Moderator

Hello @promultis,

Hope you are well. And sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 3, 2021 at 4:21 pm in reply to: Page Template with Beaver Builder not working with v6.x #159011

Nayeem Riddhi

Moderator

Hello @blackangel,

For tag related issues, Can you please use this tag importer add-on, please

https://www.dropbox.com/s/olxlius9wpy0rh4/wpdm-tag-importer.zip

please let me know

Thank you and regards

Aug 3, 2021 at 1:31 pm in reply to: Invalid download link #159002

Nayeem Riddhi

Moderator

Hello @elgaron,

Please see here, while submitting a reply you shall see an option Set as private reply checkbox, please check

Thank you

Aug 3, 2021 at 1:27 pm in reply to: Packages not showing at frontend #158999

Nayeem Riddhi

Moderator

Hello @raunhar,

Can you please update your copy to the latest version for making it compatible with the latest version of WordPress, please let me know then

thank you

Aug 3, 2021 at 11:51 am in reply to: Packages not showing at frontend #158990

Nayeem Riddhi

Moderator

Hello @raunhar

Sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Aug 3, 2021 at 11:41 am in reply to: Bulk import problem #158989

Nayeem Riddhi

Moderator

Hi @promossnc,

For this, you can use this bulk import feature, https://www.wpdownloadmanager.com/doc/bulk-import/, please check the doc and sample.csv file elaborately. let me know if you have any queries more

thank you and regards

Aug 3, 2021 at 11:10 am in reply to: Bulk import problem #158983

Nayeem Riddhi

Moderator

Hello @promossnc,

Sorry, I can’t getting you. Can you please elaborate more? you can browse/navigate through folder too

Thank and best regards

Aug 3, 2021 at 11:07 am in reply to: Italian Translation #158982

Nayeem Riddhi

Moderator

Hello @ines_scaini,

Hope you are well. And sorry for the inconvenience. our login and registration page are already translated ready. can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 3, 2021 at 8:07 am in reply to: Bulk import problem #158967

Nayeem Riddhi

Moderator

Hello @promossnc,

Please adjust the option from File Browser Root:(?) as I image attached,