Forum Replies Created
Hello Kelly,
From my side with the WPDM latest version, there is no such xml file in this folder
wp-content\plugins\download-manager\src\Package\views\link-templates
are you talking about this path? please let me know
Thank you and regards
Hello Kirsti,
For bulk import files, you may follow the above instruction
And For transferring WPDM, you may use a good FTP tool or you can also follow this doc too, I hope that will work fine too https://wordpress.org/support/article/moving-wordpress
please let me know
Thank you and regards
Hello Albert,
I have adjusted your requirement from wp-content\plugins\download-manager\src\User\views\dashboard\edit-profile.php
and comment out this line,
do_action("wpdm_edit_profile_form"); line number 40
please check, if everything is working properly now and let me know
Thank you and regards
Hello Albert,
Glad to hear that, your partial problem has been resolved. However, I hope the rest of the issue will be solved soon
Thank you and regards
Hello Sean again,
Can you please elaborate more on your requirements now? please share which template you want to use or adjust for packages, i shall make/adjust it for you
Thank you and regards
Hello Kirsti,
For the bulk import feature, you just have to edit or make a CSV file that is shared here labeled by Download Sample CSV,
Bulk Import – WordPress Download Manager (wpdownloadmanager.com)
And thus use import form CSV file option, please check and let me know if it helps you
Thank you and regards
Hello Kelly,
Hope you are well. Can you please point out which XML files are causing from the wpdm-assets folder that causing your site to crash and redirect? If possible, please share some screenshots.
Thank you and regards
Hello Daniel,
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here? It will inspire us a lot.
Thanks
Hello Kirsti,
Hope you are well. For exporting the CSV file, you can’t able to directly import the same CSV file. For that, you may have to follow the bulk import feature https://www.wpdownloadmanager.com/doc/bulk-import/, and also you can also follow the Tools > export/import feature of WordPress native use too. I hope it will be worked also. if it is not working, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello,
Hope you are well. Can you please elaborate on the issue in English, please? if possible, please share the related page URL or you can also share some screenshots too. please let me know then.
Thank you and regards
Hello Sean,
Hope you are well. The image you have provided can’t be able to see from my side. Can you please provide a proper image elaborating on your query? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Jan,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello <span class=”bbp-author-name”>Harry,</span>
Hope you are well. Though you locked the package with the email lock feature, from the PDF viewer toolbar any user can easily download the PDF from the toolbar print option. So it has been protected with permission denied or You are not allowed to view the PDF message for the email-locked package. please let me know if you have more query or elaboratation on it. I hope i can help on this
Thank you and regards
Hello Elizabeth,
For Protecting WordPress media library files, you may check this article too,
How To Protect WordPress Media Library Files? – WordPress Download Manager (wpdownloadmanager.com)
**Note** it will only work with the apache server, as the protection is handled by .htaccess rules
please check
Thank you and regards
Hello Ninouche,
I can’t able to find such texts/text in our latest WPDM plugin version related to the issue, Are you using the additional add-ons too or the old version of WPDM, please let me know
Thank you and regards
Hello Albert,
Please check button size is ok or not,
And for the issue of the stack of “download” buttons, I have found an issue from my testing site. I have forwarded the issue to our developers. I hope, soon there should be an update for this.
Thank you and regards
Hello Ninouche,
I have checked your issue. It was in the home page source code. I have also checked by the text to our plugin code if there is any such text. But couldn’t find that, can you please point it out from where in frontend it is appearing, because the source code is very long in horizontally, very difficult to recognize it. Hearing back from you
Thank you and regards
Hello Ninouche,
Hope you are well. And sorry for the inconvenience. I am seeing that it is a very old topic. Can you please elaborate more on your issue? if possible, please share the related URLs or you can also share screenshots too.
Thank you and regards
Hello Sean,
I have tried with my license key, it is showing success message
I think it may have a problem with your license key, can you please contact support@wpdownloadmanager.com regarding your license key issue.
Thank you and regards
Hello Elizabeth,
Have you checked the package access control option too for WPDM? please check and let me know
Thank you and regards
Hello Tracy,
Generally, the search option is designed for searching pages/posts/custom-post-types. I hope you have understood now
Thank you and regards
Hello Sean,
Sorry for I was not recognized the site URL with the credentials. Now, your provided credentials are not working. please check
Thank you
Hello Sumit,
I have checked that, you are using a very old version of WPDM. Can you please update your WPDM PRO version to the latest? I hope your problem will be solved then
Thank you and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks