Forum Replies Created
Hello Perry,
The issue already has been enlisted in our bug list. I hope soon it will be updated
Thank you and regards
Hello Perry,
Hope you are well. Can you elaborate more on your issue, please? Are you using archive page add-on and reviews add-on together? And trying to sort packages from archive page shortcode by rating? please let me know
Thank you and regards
Hello Arun,
I shall check the issue from my testing site. And let you inform about the issue soon.
Thank you and regards
Hello Martijn,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ikram,
Can you please let me know, which version of the WPDM plugin you are using now? please let me know
Thank you and regards
Hello Nadine,
Can you please check our shortcode, there are many shortcodes we have that can pick the packages from your desired category or categories,
And for archive, the id needs to be picked dynamically depending on which category archive you are, I am not clear about your requirements, which ID you are talking about?
https://www.wpdownloadmanager.com/doc/short-codes/
please let me know
Thank you and regards
Hello Ian,
Sorry for some late. The issue appeared for one of your plugins called Edwiser Bridge Single Sign On. I have disabled it, now the widget layout is appearing properly. please check. Thanks for your appreciation.
Thank you and regards
Hello Ikram,
Hope you are well. For sorting attached files, you can put a code snippet,
wp-content\plugins\download-manager\src\Package\FileList.php file in line number 109 code is, rsort($allfiles); before this foreach loop, foreach ($allfiles as $fileID ► $sfile), please check and let me know, if it works for you.
Thank you and regards
Hello Saugata,
Can you please let us know, where do you want to show the download links table? if possible please provide some screenshots. And do you want to show in the download links table the packages shared with the user, please let me know.
Thank you and regards
Hello Nadine,
Can you please elaborate on your requirements, please?
displays the files of the archive the user is currently looking at, are talking about categories, please let me know
Thank you and regards
Hello Gergi,
If you are trying to show all categories packages, you may also skip this parameter, called categories, please let me know
Thank you and regards
Hello Joseph,
The screenshots you have provided are not valid now. Can you please provide proper screenshots images for checking the issue?
Thank you and regards
Hello Natalie,
The tag importer plugin is working fine from my testing site. Am I able to activate/deactivate plugins for checking the issue from your site? please let me know
Thank you and regards
Hello Liam,
Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Kai,
Hope you are well. I have checked your issue. Colour distortion is not handled by WPDM, It is handled by its server and Imagicklibrary, WPDM has no control over the image quality. I hope you have understood now. Thanks for your appreciation.
Thank you and regards
Hello Kai,
Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue. I shall also check it from my testing site.
Thank you and regards
Hello Arun,
Sorry for the inconvenience. Can you please confirm, is there any development/business mode enabled for your credentials or not. I shall check the Razorpay issue from my testing site. please let me know
Thank you and regards
Hello Ikram,
Welcome to our support forum again. I shall check your issue from our testing site and let you know if it is possible or what adjustments need. Thanks for your appreciation.
Thank you and regards
Hello jonoread,
Has the problem been resolved on your side? please let me know
Thank you and regards
Hello Gergi,
Please check your shortcode has been broken due to other HTML tags, it has been messed-up. please check my attached image,
Thank you and regards
Hello CIALGAR,
I am watching that, from your side. It is in line number 359, please check the document-tag text.
Thank you and regards
Hello Vikash,
Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello acason,
I have already transferred the issue for form lock and default value add-on issue to our developers. I hope soon there will be a fix for that. I hope you have understood
Thank you and regards
Hello Martinez,
We have listed bugs. Our developer will solve them one by one. I can’t able to say the exact time. But, It may be between one week or one week and it’s half. I hope you have understood
Thank you and regards
Hello Perry,
Sorry for some late. I shall try to check your issue tomorrow. please knock me here, if I missed to reply
Thank you and regards