Forum Replies Created
Hello Martinez,
Sorry for the inconvenience. I have already transferred the issue to our team. I hope soon there will be an update for this. Thanks for your appreciation.
Thank you and regards
Hello Vikash,
Hope you are well. please check from Downloads > Settings > Basic > Access Settings > File Browser Root is on correct path or not. you can also able to check from reset base dir option too as I image attached,
please check this and let me know
Thank you and regards
Hello David,
I have forwarded the issue to our team. Hope that, soon there will be an update for this
Thank you and regards
Hello Kai,
Hope you are well. Can you please elaborate more on your issue, please? if possible, please share the related URLs/screenshots.
Thank you and regards
Hello CIALGAR,
Hope you are well. For changing slug document-tag, you can edit it from the wp-content/plugins/download-manager/download-manager.php file in line number 352. please check
Thank you and regards
Hello Joseph,
I guess for that, you are using Download Email Notification add-on. please let me know
Thank you and regards
Hello jonoread,
Hope you are well. I have checked your issue. It is conflicting one of your plugins called Sneeit Framework plugin. If you will disable it, you shall able to see icons are appearing normally. please check
Thank you and regards
Hello Gergi,
Your shortcode was messed-up. Now I have used two categories slug in your shortcode categories parameter
https://www.qenshrin.com/ebooksq
It is working properly now. Please check
Thank you and regards
Hello Jens Hebecker,
Thanks for your sharing.
Thank you and regards
You are welcome
Thank you too
Hello Juan Gordo,
Hope you are well. And sorry for the inconvenience. For now, For add-on updates, you can follow these steps,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.
I hope it will work fine then. please let me know if you gain face such an issue
Thank you and regards
Hello Gergi,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Perry,
Hope you are well. Are you trying to show category images instead of categories in the download package/file page? And for the [categories] font issue, can you please provide your requirements and related URLs, if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Saugata,
Hope you are well. It is possible if any major improvements you don’t want. please elaborate on your requirements, I shall try to help you.
Thank you and regards
Hello Saugata,
Glad to hear that, your problem has been resolved.
Thank you and regards
you are welcome,
Thank you
Hello jonoread,
Your credentials are not working. please check
Thank you and regards
Hello CIALGAR,
Sorry for the inconvenience. I shall update about the issue to you.
Thank you
Hello Saugata,
Hope you are well. Do you want to assign roles to individual PDF files or assign roles to the whole packages? please let me know. For more information, you can check this doc,
please check and let me know
Thank you and regards
Hello Arun,
Sorry for all confusion. I think you have missed it too, WordPress Pro Membership plugin supports these payments methods
Supported Payment Methods:
PayPal – Integrated
2Checkout – Add-on
Razorpay – Add-on
Stripe – Add-on
Alipay – Add-on
Paystack – Add-on
you can also check it from here,
please let me know,
Thank you and best regards
Hello Ian,
Yes, please check with the version, if the problem persists without your developer customization. please let me know then, I shall check it again for your issue.
Thank you and regards
Hello jonoread,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Arun,
Sorry for the inconvenience of your issue. I have again reminded the issue to our team developers. Thanks for your appreciation
Thank you and regards
Hello Ian,
Sorry for some late and your issue. you shall find the WPDM original version here,
please check and let me know
Thank you and regards