Forum Replies Created
Hello Perry,
I think it needs code customization, you may have to knock customization team. please let me know
Thank you and regards
Hello Perry,
For showing category images, you can check this doc,
please check and let me know
Thank you and regards
Hello Michael,
I have checked you have lots of users in the Users > All Users panel, Can you please check this add-on?
if you are looking for such an add-on, please let me know
Thank you and regards
Hello Michael,
I have checked that, there are many plugins installed on your side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hello CIALGAR,
Hope you are well. For downloads packages, you shall find the information from the Downloads > Stats > Download History section, but for membership, the feature is not available now. I hope you have understood.
Thank you and regards
Hello Michael,
Hope you are well. If the roles exist in wp-admin > Users > All Users panel, they should come for WPDM users. Can you please elaborate more on your issue, please? please let me know
Thank you and regards
Hello Michael,
Hope you are well. Sorry for the inconvenience. For the issues, can you please, give your temporary wp-admin login details in a private reply for checking the issue. And for this changing the Background to transparent btw. white. Not grey, can you please elaborate on this? I can able to get on this. Please let me know.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Arun,
The issue regarding API settings for LIVE is fixed and the add-on has been updated. please check now and let us know
Thank you and regards
Hello simstim,
Glad to hear this your problem has been resolved.
Thank you and regards
Hello Gergi,
Please check now, I have used the same shortcode,
https://wpdmpro.w3eden.com/all-packages-shortcode/
Have you followed my instruction? please let me know
Thank you and regards
Hello Fito,
Can you please elaborate on the issue, sub-categories like sub-folders, but showing too the short description of the file and other metadata, if possible, please provide an example link or screenshots.
Thank you and regards
Hello Ikram,
I have checked your video. I have seen that the files are sorting properly for the modified date. please check this link too,
https://khandishnetwork.com/dl/wpdm-test/
please let me know
Thank you and regards
Hello simstim,
Your plugin has been updated. please check.
Thank you and regards
Hello Fredrick,
I think your loader.svg adjustments have been changed. It is working fine from my side. please clear your site cache too for watching adjustment.
Thank you
Hello Michael,
Hope you are well. Please check this, I think this maybe you
https://www.wpdownloadmanager.com/support/users/kalusha/topics/
Thank you and regards
Hello Nadine,
Can you please provide me a link/URL that has been already built with your Oxygen Builder, and from the same file you are trying to implement your required code, please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ikram,
Please check now, from the same file in this directory,
wp-content\plugins\download-manager\src\Package\FileList.php file in line number 105with this code rsort($allfiles);
please let me know
Thank you and regards
Hello Fito,
Are you using this add-on too,
please check the demos and let me know
Thank you and regards
Hello Perry,
Hope you are well. Please adjust the code line from
wp-content\plugins\wpdm-user-reviews\wpdm-user-reviews.php file in line number 260 ‘post_status’ ► ‘publish’ ,pending to publish, thus I hope there is no need for an admin to accept/publish reviews after a user posts one. please check and let me know
Thank you and regards
Hello Arun,
Can you please check from your Razorpay dashboard and API settings for LIVE, if there is any option restricting you from connecting, please check and let me know
Thank you and regards
Hello Ikram,
please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Fredrick,
I have adjusted the font size for your Image Hover Split link-template, from Downloads > Templates > Link-templates > Image Hover Split CSS section. However, for changing the spinner loading image, you can check the loader.svg image from
wp-content\plugins\download-manager\assets\images\loader.svg directory and replace it as your requirements. please check and let me know.
Thank you and regards