Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 851 through 875 (of 19,302 total)
in reply to: How do you download the extensions #203776

Nayeem Riddhi
Moderator

Please kindly check my attached image,

screenshot-207

You should get the add-on name as I image attached. Please kindly check.

Thank you and kind regards

in reply to: Wp Download Manager #203769

Nayeem Riddhi
Moderator

Hello cube cableng,

Is it your same id the topic you have opened? Please kindly check.

Thank you and regards

in reply to: PHP-FPM sugested configuration #203764

Nayeem Riddhi
Moderator

Yes valid, For PHP 7.4.33 specifically, you would need to adjust the file paths to match the 7.4 version:

For Ubuntu/Debian: /etc/php/7.4/fpm/pool.d/www.conf
For CentOS/RHEL: /etc/php-fpm.d/www.conf

When restarting the service, you would use:

Ubuntu/Debian: sudo systemctl restart php7.4-fpm
CentOS/RHEL: sudo systemctl restart php-fpm

Please kindly check.

Thank you and regards

in reply to: How do you download the extensions #203763

Nayeem Riddhi
Moderator

Hello YDP,

Hope you are well. Thanks for writing to us. Have you purchased our Advanced Custom Fields add-on, if you have already purchased it, you should able to see from your account purchase order details page, please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello Steven Harding,

Hope you are well. Thanks for writing to us. For your requirement, the shortcode has

[wpdm_packages author="1" login="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Link Template ID" cols=4 colspad=2 colsphone=1]

template parameter, here you can customize the appearance of the individual package for shortcode and the page where you are using the shortcode. Please kindly check and let me know.

Thank you and kind regards

in reply to: Fatal Error when activating plugin #203759

Nayeem Riddhi
Moderator

I have checked that you are running a very old version of WordPress. Please kindly update your WordPress to the latest version. Please kindly check.

Thank you and kind regards

in reply to: Fatal Error when activating plugin #203758

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Fatal Error when activating plugin #203754

Nayeem Riddhi
Moderator

Hello ccarey76,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

in reply to: PHP-FPM sugested configuration #203745

Nayeem Riddhi
Moderator

Hello Susan Romero,

Hope you are well. Thanks for writing to us. For a Download Manager setup experiencing high-volume download issues with PHP-FPM, you can try these specific recommendations to improve performance and prevent lockups:

Here’s a comprehensive guide to optimize PHP-FPM for WordPress Download Manager (WPDM) during high-volume downloads:

1. First, Backup Your Configuration:

sudo cp /etc/php-fpm.d/www.conf /etc/php-fpm.d/www.conf.backup

2. Locate Your PHP-FPM Configuration File:

– For Debian/Ubuntu:/etc/php/8.x/fpm/pool.d/www.conf
– For CentOS/RHEL: /etc/php-fpm.d/www.conf
(Replace 8.x with your PHP version)`

3.Edit PHP-FPM Pool Configuration:

sudo nano /etc/php-fpm.d/www.conf

4. Add/Modify These Settings in http://www.conf

; Process Manager Configuration
pm = dynamic
pm.max_children = 50
pm.start_servers = 5
pm.min_spare_servers = 5
pm.max_spare_servers = 35
pm.max_requests = 500

; Memory Settings
php_admin_value[memory_limit] = 256M
php_admin_value[max_execution_time] = 300

; Timeout Settings
request_terminate_timeout = 300s

; Slow Log Configuration
slowlog = /var/log/php-fpm/slow.log
request_slowlog_timeout = 10s

5. Configure OPcache in php.ini
Find and edit your php.ini:

opcache.enable=1
opcache.memory_consumption=128
opcache.interned_strings_buffer=8
opcache.max_accelerated_files=4000

6. Additional Performance Improvements
– Install and configure a caching plugin
– Use Redis or Memcached
– Implement a CDN for large files
– Consider using nginx over Apache

7. After Making Changes, Restart PHP-FPM

# For Ubuntu/Debian
sudo systemctl restart php8.x-fpm

# For CentOS/RHEL
sudo systemctl restart php-fpm

8. Monitor Performance

# Monitor PHP-FPM processes
htop

# Check PHP-FPM status
systemctl status php8.x-fpm

# Monitor error log
tail -f /var/log/php-fpm/error.log

9. Fine-Tuning Notes
– Adjust pm.max_children based on your server’s RAM
– Formula: max_children = (Total RAM – Reserved RAM) / Max PHP process size
– Monitor server resources and adjust values accordingly
– Keep an eye on the slow log for potential bottlenecks

Remember to:
– Test in a staging environment first
– Make one change at a time
– Monitor the impact of each change
– Keep backups of all configuration files

Please kindly check and let me know.

Thank you and kind regards

in reply to: Download Manager Form Popup #203733

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

in reply to: Download Manager Form Popup #203728

Nayeem Riddhi
Moderator

You shall find the file from plugins folder wpdm-form-lock\wpdm-form-lock.php file. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Categories in download link url #203726

Nayeem Riddhi
Moderator

Hello Sitcom Software,

Hope you are well. Thanks for writing to us. For dynamic category implementation with download packages slug you may have to consult with our customization team. You may order a custom order request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and kind regards

in reply to: Download Manager Form Popup #203725

Nayeem Riddhi
Moderator

Which colors do you want to adjust? Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

I have information from our team that the issue has been fixed on the latest version of PRO membership plugin. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello again,

Can you please let me know what I will do with the above credentials? Please kindly check and let me know.

Thank you and kind regards

in reply to: Plug-in Annual Renewal – Duplicate Charge/Payment #203687

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards


Nayeem Riddhi
Moderator

You can use this filter hook for implementing the file_list design or its order part, https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_get_files-manipulate-wordpress-download-manager-package-file-list/. Please kindly check.

Thank you and kind regards

in reply to: Plug-in Annual Renewal – Duplicate Charge/Payment #203674

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

Ok, can you please let me know, are you trying to customize the output HTML appearance here, https://bergen4palestine.no/download/test-package/. Please kindly check and let me know.

Thank you and kind regards

in reply to: Download Manager Form Popup #203669

Nayeem Riddhi
Moderator

I have checked the package now and found that the translation is working as expected as I image attached,

screenshot-201

Please kindly check and let me know.

Thank you and kind regards

in reply to: Download Manager Form Popup #203666

Nayeem Riddhi
Moderator

I can’t able to access wp-admin other menu while login. Please kindly check.

Thank you and regards

in reply to: Download Manager Form Popup #203662

Nayeem Riddhi
Moderator

If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Download Manager Form Popup #203660

Nayeem Riddhi
Moderator

Hello misterspok,

Hope you are well. For translation of the site contents you can use a better translation plugin. And more details, you can check these articles,

Translate WordPress Plugin to Your Language [How To]

How To Change WordPress Site Language?

Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

If you don’t expose the URL, nobody will find the download URL normally. If protection is working for other file types it will work for exe file type as well. We have not set special release for exe file and its permission. However, I can’t able to check for non public packages the login required message. It should show login required message for non public package. Please kindly check.

Thank you and kind regards

in reply to: Side bar showing below main content #203641

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Viewing 25 posts - 851 through 875 (of 19,302 total)