Forum Replies Created
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Andrew,
For the attached image file, it will save on your server. However, you can use the other options too as the additional preview image or feature image option. I hope you have understood.
Thank you and regards
Hello Ievina,
Hope you are well. For changing the texts See what you’re missing, you shall find it from this directory,
wp-content\plugins\download-manager\src\__\views\email-templates\luminus.html in line number 107
please check and let me know
Thank you and regards
Hello Andrew,
For now, if you are trying to show the attached image file in the description content, such template tag is not available for now, but you can attach additional image previews or featured images for the related packages. I hope you have understood. please check and let me know
Thank you and regards
Hello CScience,
Your shared image URL is not working now, please check
Thank you and regards
Hello Blaz,
If you are trying to apply the Allow Access option by default or bulk apply for all packages, you can check this add-on,
please check and let me know
Thank you and regards
Hello CIALGAR,
Please check now, if it is working for your profile or not for the [wpdm_reg_form] shortcode. And please let me know
Thank you and regards
Hello Adam,
Hope you are well. I have checked that, you have checked the option from Downloads > Settings > Privacy > Privacy settings Do not store the IP address of Internet users option. I think it may not give you the proper statistics. please check and let me know.
Thank you and regards
Hello Ievina,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Blaz,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello CIALGAR,
[wpdm_reg_form] shortcode issue is working fine from my side. I think there may have a conflict between your plugins. can you please check?
Thank you and regards
Hello Robert,
Hope you are well. Use this source keyword, esc_attr__ for your POEDIT translation. please check and let me know
Thank you and regards
Hello Callum,
For the PDF Mb cut-off issue, It may be related to the server. I have got the information from our team developers that, for this issue, please contact your server support. Alternatively, you can also attach files as URLs from the media library or use cloud services like dropbox or amazon s3.
Thank you and regards
Hello CIALGAR,
Hope you are well. The issues are Fixed and the plugin has been updated. please check
Thank you and regards
Hello Andrew,
Hope you are well. Do you want to link each individual ‘Package’ to its corresponding attached image file? please elaborate on this.
Thank you and regards
Hello CIALGAR,
The issue has been fixed and updated. Please update your Premium Packages plugin to the latest version. Thanks for your appreciation.
Thank you and regards
Hello johanfrc,
Hope you are well. I have checked your issue. I have checked that, the issues are coming from your pages and posts also. It can be your old site transfer issue and also it may have the conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hello CIALGAR,
Hope you are well. I have found the edit-profile issue. I am forwarding the issue to our team developers. thanks for your appreciation.
Thank you and regards
Hello Terry Zahan,
Hope you are well. Can you please open a separate ticket for your issue, please?
Thank you and regards
Hello CIALGAR,
While deactivating your plugins, I can’t able to access the admin panel. It is showing white page now. please check and let me know
Thank you and regards
Hello Greg,
Hope you are well. And sorry for the inconvenience. which WPDM plugin versions you are using? please let me know
Thank you and regards
Hello Andrew,
Can you please check the section from Downloads > Templates > Page Template, you can use the featured_image template tag and wrap it by title-link/download-link template tag, please check and let me know
Thank you and regards
Hello CScience,
I have got information from my team developers that, you have to check this option too, the wp-cron option from your hosting control panel. please check and let me know.
Thank you and regards
Hello CScience,
Hope you are well. To receive an email on time, you need to configure cron. Check the doc here, please
https://www.wpdownloadmanager.com/doc/installation/
Thank you and regards
Hello kim,
please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards