Forum Replies Created
Hello Wendy,
Hope you are well. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Wayne,
Hope you are well. Do you want to see the statistics of download files? please elaborate on this.
Thank you and regards
Hello PierNicola,
I hope this is your same topic,
you can continue your discussion here.
Thank you and regards
Hello Gabriel,
Can you please elaborate on your customers section requirements, please. I shall try to help you. please let me know then
Thank you and regards
Hello Terry Zahn,
Hope you are well. With the latest version PRO membership add-on, it is working fine from my side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hello David,
Please check and review the add-ons doc and demos, I hope after reviewing you shall be able to decide if it is suited for you or fulfill your requirements. please let me know then.
Thank you and regards
Hello Terry,
Hope you are well. Are you talking about the frontend uploader? please let me know
Thank you and regards
Hello PierNicola,
For bulk apply to all packages, you may check this add-on,
please check and let me know
Thank you and regards
Hello Merci,
I hope your problem has been resolved for now. Glad to hear this, your problem has been resolved.
Thank you and regards
Hello Cheryl,
Hope you are well. And sorry for the inconvenience. I have checked your issue. The issue is appearing from other shortcodes too. Also, I have tested from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hello Nicolas,
Hope you are well. For resetting users separately based on their role, you can check this add-on,
please check and let me know
Thank you and regards
Hello PierNicola,
Hope you are well. For extra information on a locked package, you can use the form locked add-on,
Form Lock – Ask users to fill a form to get access to download
please check and let me know
Thank you and regards
Hello Nicolas,
Hope you are well. For reseting download count for a particular package, please adjust and make download count blank field as I image attached,
please check and let me know
Thank you and regards
Hello David,
Hope you are well. For your required feature, we have this add-on,
and this add-on,
please check and let me know if those help you.
Thank you and regards
Hello cosmin,
Hope you are well. For using the template tags, you may need to edit the templates from Downloads > Templates > link/page Template. please check and let me know
Thank you and regards
Hello Tom,
Hope you are well. Can you please check this doc,
https://www.wpdownloadmanager.com/doc/short-codes/
Here, you shall find many shortcodes that will help you show files/packages under one or more categories. please check and let me know
Thank you and regards
Hello ibradley,
I have found the issue and forwarded the issue to our team developers.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Emotional,
Hope you are well. Are you using this add-on,
please let me know
Thank you and regards
Hello Terry Zahn,
Hope you are well. And sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Andrew,
Hope you are well. I have checked your example issue, For example, the #1 issue, It is showing a file not found message, I think it may be the files are not in your server, thus It is giving you the message, please check. For example #6, I think some files are not on your server and some have remained. And For the number #5 issue, I have checked that, it is working properly now. please let me know, the rest of the issues.
Thank you and regards
Hello jcamozzo,
Hope you are well. To sends the notification emails for the package you are calling, you have to set a condition like this and it should check the package exists or not like this
if($package_data){
wp_mail($to, “Download Notification: “.$package_data->post_title, $message, $headers);
}please check
Thank you and regards
Hello Michael,
Hope you are well. Can you please check this add-on for delayed start download,
please check and let me know
Thank yuou and regards
Hello Gabriel,
Hope you are well. Yes, you can attach a file/folder/remote files too with the WPDM plugin. you can also elaborate on your requirements. please let me know.
Thank you and regards
Hello natalie,
Hope you are well. If the issue occurs only within these packages, you can create a new package with the same name and contents, I hope the problem will be resolved then. please check and let me know
Thank you and regards