Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 8,401 through 8,425 (of 20,498 total)
Apr 9, 2022 at 8:16 am
#171079
Moderator
Nayeem Riddhi
Staff OP

Hello Alex Tetley,

Hope you are well. For making a tabular format for this shortcode, [wpdm_packages], like this shortcode [wpdm_all_packages[, you may have to ask for a customization request from our team. I hope you have understood.

Thank you and regards

Apr 9, 2022 at 7:57 am
#171078
Moderator
Nayeem Riddhi
Staff OP

Hello Jorge,

The attached files are saved as name metadata in the database, however, I think the metadata are not available now/not connected properly for the particular packages. And the database is also needed for a proper migration. please check

Thank you and regards

Apr 9, 2022 at 7:46 am
#171077
Moderator
Nayeem Riddhi
Staff OP

Glad to hear this, your problem has been resolved.

Thank you and regards

Apr 9, 2022 at 7:45 am
#171076
Moderator
Nayeem Riddhi
Staff OP

Hello Shreek,

For making adjustments to the latest version of the attached file, you have to manually update the file and delete the old version. Thus, you are able to update your package. However, for bulk apply to many packages, you can use the Bulk Import feature too.

Bulk Import

please check and let me know

Thank you and regards

Apr 9, 2022 at 7:33 am
#171075
Moderator
Nayeem Riddhi
Staff OP

Hello Majid,

Hope you are well. For generating a Download link with pop-ups a modal, you can use the lock-options feature, for more details you can check this doc,

Lock Options

please check and let me know

Thank you and regards

Apr 8, 2022 at 4:07 pm
#171066
Moderator
Nayeem Riddhi
Staff OP

Hello Cioka,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Apr 8, 2022 at 3:58 pm
#171065
Moderator
Nayeem Riddhi
Staff OP

Hello Latham,

Hope you are well. please update your version to the latest version 6.1.5. And also clear your site cache too. I hope this issue will be get resolved. please let me know then

Thank you and regards

Apr 8, 2022 at 3:46 pm
#171063
Moderator
Nayeem Riddhi
Staff OP

Hello Richard,

Hope you are well. And sorry for the inconvenience. if possible, can you please share the related URL and also, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Apr 8, 2022 at 3:42 pm
#171061
Moderator
Nayeem Riddhi
Staff OP

Hello Shreek,

Hope you are well. Can you please elaborate more on your issue? Are you trying to update the attached file and not make a zip with the previous file? if possible, please share some screenshots too. please let me know then.

Thank you and regards

Apr 8, 2022 at 9:29 am
#171049
Moderator
Nayeem Riddhi
Staff OP

Hello David,

Hope you are well. I have talked with our team members, For your ceratin features and requirements, there will require some customization, you may please knock here for the requirements,

User Dashboard

Thanks for your appreciation.

Thank you and regards

Apr 8, 2022 at 9:25 am
#171048
Moderator
Nayeem Riddhi
Staff OP

Hello keenan,

Hope you are well. Are you talking about a single package/file page and frontend appearance, if possible, please share the related URL and please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Apr 8, 2022 at 9:01 am
#171045
Moderator
Nayeem Riddhi
Staff OP

Hello Thomas,

Hope you are well. Have you purchased a full access package,

Full Access Pack

If you have purchased that, you shall be found it named by Download Notifications add-on from your user dashboard account, please check

Thank you and regards

Apr 8, 2022 at 7:10 am
#171042
Moderator
Nayeem Riddhi
Staff OP

Hello Juan Gordo,

I have checked your site with a new subscription. The email is coming properly here. And for membership invoices, I am talking with our team members about the issue. Soon you shall be updated.

Thank you and regards

Apr 8, 2022 at 6:33 am
#171041
Moderator
Nayeem Riddhi
Staff OP

Hello Alex Tetley,

Hope you are well. For filtering by tag, you may check this add-on and its demos

WPDM Directory Add-on

and we have also All Download Table block, if you are using this free add-on,

Gutenberg Blocks

please check, if those fulfill your requirements. and please let me know

Thank you and regards

Apr 7, 2022 at 4:30 pm
#171035
Moderator
Nayeem Riddhi
Staff OP

Hello Sumit,

Does the above function/code-snippet is working fine without the 3 options from your side? please let me know

Thank you and regards

Apr 7, 2022 at 4:27 pm
#171034
Moderator
Nayeem Riddhi
Staff OP

Hello Juan Gordo,

Hope you are well. After purchasing/subscribing to any membership plan, there are some email templates available,

New Subscription ( To: Subscriber ), Subscription(s) Changed ( To: Subscriber ), Subscription Cancellation ( To: Subscriber )

you shall find those from Download > Templates > Email - Templates, are those not working from your side? please let me know

Thank you and regards

Apr 7, 2022 at 4:08 pm
#171031
Moderator
Nayeem Riddhi
Staff OP

Hello Julien,

Are you searching for a shortcode for displaying on the page? For that, you can explore this doc,

https://www.wpdownloadmanager.com/doc/short-codes/

You are also able to restrict any page with your membership plan. please check and let me know

Thank you and regards

Apr 7, 2022 at 4:03 pm
#171029
Moderator
Nayeem Riddhi
Staff OP

Hello maurizio,

Hope you are well. According to the doc,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

For [wpdm_category] shortcode, you have to put in the id parameter category slug or slugs. please check.

Thank you and regards

Apr 7, 2022 at 3:55 pm
#171025
Moderator
Nayeem Riddhi
Staff OP

Hello Majid,

Hope you are well. The image link is not working. Can you please upload the screenshot here,

https://imgbb.com/

Also, if possible, please share the related URL too. please let me know

Thank you and regards

Apr 7, 2022 at 8:34 am
#171012
Moderator
Nayeem Riddhi
Staff OP

Hello Majid,

Hope you are well. The screenshot you have provided is not coming properly. Can you please share the related URL and if possible, please share the proper screenshot image URL too. please let me know

Thank you and regards

Apr 7, 2022 at 8:29 am
#171011
Moderator
Nayeem Riddhi
Staff OP

Hello Gordon,

Hope you are well. Can you please share the related URLs and also please the screenshots too. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Apr 7, 2022 at 8:19 am
#171009
Moderator
Nayeem Riddhi
Staff OP

Hello Tim,

Hope you are well. I have checked that, the error is coming from your WordPress functions. And For transferring/migrating WPDM, you may also use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress

Please check and let me know

Thank you and regards

Apr 7, 2022 at 8:03 am
#171007
Moderator
Nayeem Riddhi
Staff OP

Hello Julien,

For bulk import subscribers, there may need to ask for a customization request from our team. They will help you properly on this issue. I hope you have understood.

Thank you and regards

Apr 7, 2022 at 7:56 am
#171006
Moderator
Nayeem Riddhi
Staff OP

Hello jcamozzo,

Hope you are well. You can try like this, declaring your packages IDs in an array,

$GLOBALS["packages_id"] = [0, 1, 2, 3, 4];

And in the function, you can check like this,

add_action(“wpdm_onstart_download”, “download_notification”,10,1);
function download_notification($package_data){
$package_data = get_post($package[‘96524’]);
$headers = ‘From: Site Name <downloads@email.com>’ . “\r\n”;
$headers .= ‘Content-type: text/html’ . “\r\n”;
$message = $_GET[“sfmc_id”] . “,” . $_GET[“utm_campaign”];
$to = ’email@email.com’;
if(in_array($package_data->ID, $GLOBALS["packages_id"])){
wp_mail( $to, “Download Notification: “.$package_data->post_title, $message, $headers);
}
}

with this checking,

if(in_array($package_data->ID, $GLOBALS["packages_id"])){
wp_mail( $to, “Download Notification: “.$package_data->post_title, $message, $headers);
}

I hope it will work now properly. please check and let me know

Thank you and regards

Apr 7, 2022 at 5:17 am
#170995
Moderator
Nayeem Riddhi
Staff OP

Hello Julien,

I have tested by creating a test subscriber with ID 367. It is working properly with your all packages where you have assigned the plans. If the plans are subscribed properly by the user, They should have access to those packages too. please let me know.

Thank you and regards

Viewing 25 posts - 8,401 through 8,425 (of 20,498 total)