Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 801 through 825 (of 19,871 total)
in reply to: Problem with importing tags in CSV bulk upload #206546

Nayeem Riddhi
Moderator

Hello CIALGAR,

Hope you are well. Sorry for the inconvenience. We have this documenation for bulk importing,
https://www.wpdownloadmanager.com/doc/bulk-import/, you can follow this, and you can also edit this csv file for proper importing, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Please kindly check and let me know.

Thank you and kind regards

in reply to: Dropbox attachment not saving #206543

Nayeem Riddhi
Moderator

I have information from our team that, please kindly wait for the WPDM PRO version v6.7.8 for your issue. Please kindly check.

Thank you and kind regards

in reply to: Dropbox attachment not saving #206542

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Default Values #206541

Nayeem Riddhi
Moderator

I have checked now from spreedsheet packages some of them, All of them are form lock enabled packages. Can you please kindly again check and let me know?

Thank you and kind regards

in reply to: Default Values #206537

Nayeem Riddhi
Moderator

Hello again,

I want to know a sample package which is not effecting by default value applying. Please kindly check.

Thank you and reagrds

in reply to: Customize Download Field Options #206535

Nayeem Riddhi
Moderator

If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Default Values #206513

Nayeem Riddhi
Moderator

Can you please kindly let me know which packages are not effecting? Please kindly check and let me know.

Thank you and kind regards

in reply to: Default Values #206510

Nayeem Riddhi
Moderator

Hello Chelsea Profitm

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards


Nayeem Riddhi
Moderator

These files should be on plugin’s directory. Please kindly check if there any permision issue. please kindly check.

Thank you and kind regards

in reply to: Auto Renewal #206504

Nayeem Riddhi
Moderator

I have back with information from our team that, We didn’t received any order note from your end. Kindly follow this video: https://www.youtube.com/watch?v=h46gJwjtcV8

Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Does the issue been resolved? If it is not still now, it may also can have conflict with other plugin/script. You can enable/disable other plugins and also can switch theme to another. Please kindly check.

Thank you and kind regards

in reply to: Auto Renewal #206497

Nayeem Riddhi
Moderator

Your message can be missed. You can again knock there. Please kindly check.

Thank you again and regards


Nayeem Riddhi
Moderator

Your browser console giving this error as I image attached for WPDM resourses

Screenshot-from-2025-05-14-19-39-02

Can you please delete and again install, activate WPDM plugins/add-ons? Please kindly check and let me know.

Thank you and kind regards

in reply to: Unable to view documents under My Document Vault #206474

Nayeem Riddhi
Moderator

Does the group functionality created by or developed by Our team or this feature included on our plugin feature? Please kindly check.

Thank you and regards

in reply to: Unable to view documents under My Document Vault #206471

Nayeem Riddhi
Moderator

I have checked for your requirement. For frontend shortcode, the logged in user only can see his/her packages created him/her not other author. I hope you have understood. Please kindly check.

Thank you and regards

in reply to: Unable to view documents under My Document Vault #206469

Nayeem Riddhi
Moderator

Can you please let me know how are manging group for frontend uploading or creating packages? Please kindly check and let me know.

Thank you


Nayeem Riddhi
Moderator

The login creadentials are not working for login. Please kindly check.

Thank you and regards

in reply to: PDF icon disappeared #206465

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Missing Invoice #206464

Nayeem Riddhi
Moderator

Can you please let me know which payment gateway charged this price , also is there any addition information for this charging and please give the details in text thus I can forward it to our related team authority. Please kindly check and let me know.

Thank you and regards

in reply to: Unable to view documents under My Document Vault #206463

Nayeem Riddhi
Moderator

Hello Chris Holland,

Hope you are well. Thanks for writing to us. I think with [wpdm_frontend] shortcode user creating packages, you can easily review them from Downloads > Packages section after their creation. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

For now, Please kindly continue with version 2. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

If the version 2 working properly on your side, you can continue with it. I hope it may fulfill your requirement with it. Please kindly check.

Thank you and kind regards

in reply to: PDF icon disappeared #206453

Nayeem Riddhi
Moderator

Our team developer memeber has been fixed the issue on your site. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

The directory add-on is not still install and active on your site. Please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this process. Please kindly check.

Thank you and kind regards

Viewing 25 posts - 801 through 825 (of 19,871 total)