Forum Replies Created
Hello mfirwana,
Your credentials are not working. please check.
Thank you and regards
Hello,
You can lock file/package, lock option Must Agree with Terms and with other lock options. please check.
Thank you and regards
Hello Anne-Laure,
I have checked that, after checking the license agreement and captcha, the download is working properly from my side. And for the issue twice download is for ready download and instant download for any package/file. I hope you have understood.
Thank you and regards
Hello Emiliano Sobel,
Please check it here. It is download-manager 6.1.4
https://drive.google.com/file/d/1G7vpa71874rc3UeBDxujBjSbOnB5cm8n/view?usp=sharing
please let me know if it works for you
Thank you and regards
Hello Emiliano Sobel,
The issue has been already forwarded to our developers. However, For 6.14 version, I am searching from our other staff if anyone has the version. thanks for your patience.
Thank you and regards
Hello Anne-Laure,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL for checking the issue?
Thank you and regards
Hello mfirwana,
Please share the related URL that you have customized and please also elaborate on the customization. And if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Hai Yen,
Sorry for the inconvenience. Can you open a separate ticket for your issue, please? And please also elaborate on your issue.
Thank you and regards
Hello mfirwana,
Hope you are well. And sorry for the inconvenience. Has the customization been adjusted only with your that theme? please let me know. I shall forward the issue to our customization team. please check and let me know
Thank you and regards
Hello,
Hope you are well. I think you are using multiple locks for the same package. That’s why maybe the issue you are facing. please let me know.
Thank you and regards
Hello,
Sorry for the inconvenience. The issue has been already forwarded to our team developers. And for the 6.14 version is not available in my local directory. I hope for the issue, there is coming an update soon.
Thank you and regards
Hello Emiliano Sobel,
Sorry for the inconvenience. The issue has been already forwarded to our team developers. And for the 6.14 version is not available in my local directory. I hope for the issue, there is coming an update soon.
Thank you and regards
Hello Sergio Alonso,
Sorry for the delay, we were on weekend. The WPDM Archive Page add-on texts are all translate ready. please check and let me know
Thank you and regards
Hello neds steven,
Are you trying to get this type of table,
https://wpdmpro.w3eden.com/wpdm-all-downloads-2/
Please let me know
Thank you and regards
Hello,
Is the issue persist for import tags for the latest version? please let me know
Thank you and regards
Hello Emiliano Sobel,
Hope you are well. And sorry for the inconvenience. Are you using the WPDM PRO latest version and followed the doc?
And from here the sample.csv file properly. If the issue persists, I shall check it from my side. please let me know
Thank you and regards
Hello Sergio Alonso,
Your URLs are not working. please check.
Thank you and regards
Hello Sulton Mirzoeva,
I am testing the payment order# issue for Advash Woocommerce payment. However, My Advash SCI status is still under review. It was better to check the issue from your side if possible. please let me know
Thank you and regards
Glad to hear that, your problem has been resolved. please let me know if you have more queries.
Thank you and regards
Hello Andreas,
Does the issue is related to https://danube-region.eu/my-account/ this page and this shortcode [wpdm_reg_form] now? please let me know for checking the issue in detail.
Thank you and regards
Hello Elodie CEMOI,
It may have a conflict between your plugins or theme for the [wpdm_tree] shortcode. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please check and let me know.
Thank you and regards
Hello Sergio Alonso,
Hope you are well. Are you using Loco translate settings properly? please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Don Wakefield,
I have got information from our developers that, The PayPal Billing address option is not passing from the plugin, it is coming from the user’s PayPal account. The plugin doesn’t have any control over it. I hope you have understood.
Thank you and regards
Hello Don Wakefield,
I have forwarded the issue to our team developers. Hope that soon you shall be updated.
Thank you and regards
Hello Jason,
Sorry for your inconvenience. If I do not miss, I think I have checked most of the options from the WPDM settings. Now one check remained
if it has a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards