Nayeem Riddhi

Hello Johannes Kröger,

Hope you are well. Are you using the WPDM PRO version? if you are using, you can use the two lock options for your package, please check this doc too,

Lock Options

please check and let me know

Thank you and regards

Hello mbH,

Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello mbH,

Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Glad to hear that it’s working.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Hello Christian Kueng,

Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Haider Al Waili,

Hope you are well. Please share your related URL. if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello,

Please let me know if anyone facing the issue still now.

Thank you and regards

Hello Maurizio Leoni,

Sorry for the missing. Please let me know, if the problem has been resolved from your side or not. if possible, you can also reactivate your login access token again. please let me know

Thank you and regards

Hello campus,

I am not getting your building block in the Gutenberg Editor issue, Can you please elaborate on which block you are facing the issue? please let me know

Thank you and regards

Hello Everyone,

Hope you are well. And sorry for the inconvenience. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.

And for add-on updates, you can follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.

I hope it will work fine then. please let me know if you face such an issue

Thank you and regards

Hello Brian King,

Please check now, I have adjusted the file from this directory \download-manager\src\Package\Shortcodes.php file. please let me know if it works for you.

Thank you and regards

Hello Brian King,

For customizing core features, you may knock here with your requirements,

User Dashboard

please check and let me know

Thank you and regards

Hello Tom Guastapaglia,

Hope you are well. Can you please elaborate on which portions you want to adjust? please point to your requirements. if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issues.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello Marianda de Villiers,

Please check now. I have adjusted the code, that I described earlier here, #post-172711, I hope now, the files are displaying alphabetically properly. please check.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello PETROS LOUCA,

Sorry for the delay. Can you please check our frontend uploader feature?

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/

please check and let me know if it fulfills your requirements.

Thank you and regards

Hello campus,

Your credentials are not working. please check.

Thank you and regards

Hello macmorre,

Please check now, I have adjusted the width with the below code in your theme Customizer > Additional CSS panel. please check,

.w3eden .wpdmap-filter-sidebar {
    flex: 0 0 35% !important;
    max-width: 35% !important;
}
.w3eden .col-md-9 {
    flex: 0 0 65%;
    max-width: 65%;
}

please check and let me know

Thank you and regards

Hello BFM Group Inc,

I have checked your sample.csv file. I think it is missing some columns as the sample.csv file here,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

you have to keep the columns as it has been provided here. you can keep them empty or fill the columns. Thus, I hope it will work fine for you. please check

Thank you and regards

Hello Andrew Beniams,

I am not getting on the points of your requirements. Can you please clear your points on your requirements, if possible, you can also share some screenshots here. please let me know

Thank you,

And BFM Group Inc, please continue the discussion with your topic.

Thank you and regards

Hello BFM Group Inc,

Sorry for the inconvenience. I have already forwarded your issue to our developers. Thanks for your patience.

Thank you again and regards

Hello BFM Group Inc,

Which version you are using now? Tags are not being imported issue has been resolved in the 6.1.9 – June 23, 2022, please check your copy with the latest version and you can also check our changelog here,

WordPress Download Manager Pro Change Log

please check and let me know

Thank you and regards

Hello Dan Gordon,

I have forwarded your issue to our team developers. Hope that I can bring information from them, soon.

Thank you and regards