Forum Replies Created
Hello Francesco Aprile,
You can also download the video for checking the issue.
Thank you and regards
Hello Francesco Aprile,
Ajax search is working fine. please check my attached video,
https://drive.google.com/file/d/1H_BfuXX8rPkf2Nrb3ZoysFMKWQXnMCC5/view?usp=sharing
For username and name search requirements, the username should be unique as per WordPress policy, but the name can be the same in the signup process. So, the username is applying in this condition. However, for searching for related user, usernames, you can explore the Users > All Users menu from the wp-admin panel. And for “opzioni di blocco” and “icone” issue, I have checked it. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you and regards
Hello Marianda de Villiers,
Sorry for the inconvenience. I think somehow the WPDM plugin file has been overridden, I have a filter hook now, in your theme functions.phpfile,
add_filter('wpdm_package_files','filter_file_list');
function filter_file_list($allfiles){
ksort($allfiles);
return $allfiles;
}
please check now
Thank youy and regards
Hello Chris,
Please check your PRO forum ticket. I have already replied there.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello David Franzke,
For now, for asset manager menu access, you can check the File Browser Access option from the Basic settings of WPDM. please check.
Thank you and regards
Hello Macuren,
Sorry for your inconvenience. I have checked your issue again. The other email options with WPDM are working fine, but the seller option is not working yet. Can you please try with any staging site of yours, because the feature is working properly from our testing site with the same version you are using? please check and let me know
Thank you and regards
Hello macmorre,
Please check now, I have adjusted the responsive design with the below code in your theme Customizer > Simple Custom CSS panel. please check,
.w3eden .media { flex-wrap: wrap; }
please let me know
Thank you and regards
Hello Haider Al Waili,
Please clear your site cache too from your side, thus you will be able to see the changes. please check and let me know
Thank you and regards
Hello Francesco Aprile,
I have checked that select member(s) to the package on the frontend Ajax search is working fine from your side. Please search for the related username, not the name, a name can be the same, but the username will be unique. please check and let me know
Thank you and regards
Hello Dave Merkel,
Glad to hear that, your problem has been resolved. However, maybe it was a technical issue or related to such this. We hope this may not happen the next time.
Thank you and regards
Hello Haider Al Waili,
Please check now, I have adjusted the line height of the titles with the below code in your theme Customizer > Additional CSS panel. please check,
font { line-height:initial; }
please check and let me know
Thank you and regards
Hello Dave Merkel,
Hope you are well. And sorry for the inconvenience. The topic has been marked as resolved. please let me know if the issue has been resolved on your side or not.
Thank you and regards
Hello Oliver A,
Hope you are well. For setting default values for packages, you can check this add-on,
And for Category Archive pages, Can you please share the related URL? And please elaborate on how you have set the category pages. please let me know
Thank you and regards
Yes, please backup your file for the next update. BTW, Glad to hear that, it works for you.
Thank you and regards
Glad to hear that, your problem has been resolved. please let me know, if you have any queries.
Thank you and regards
Hello Austin,
We have found the issue. We shall adjust it with the next update.
Thank you and regards
Hello Austin,
Hope you are well. I have already forwarded your issue to our developers. I hope, soon, I can bring information on the issue.
Thank you and regards
Hello Francesco Aprile,
Hope you are well. And sorry for the inconvenience. please share your related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Francesco Aprile,
Hope you are well. And sorry for the inconvenience. Can you please let me which version of the WPDM plugin you are using? We have already fixed the issue in our latest version. please let me know
Thank you and regards
Hello Julien WOLMER,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Martin Weiche,
Hope you are well. If possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue
Thank you and regards


