Nayeem Riddhi

Hello Sunny,

Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello BFM Group Inc,

The import procedure is quite different, you can not import directly exported CSV file from WPDM Export/Import feature. You can also use the WordPress export-import feature, from Tools > import/export. There you will find Downloads. select that and perform your export-import action. please check and let me know

Thank you and regards

Hello Triet LM.

Hope you are well. And sorry for the inconvenience. I have checked your video. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please check and let me know.

Thank you and regards

Hello Marianda de Villiers,

I have checked that, you have said it sorts the display in alphabetical order, but can you please elaborate on it, it is then attached to the wrong download and the URL also doesn’t have http://www.imageforest.co.za/internal packages that I can check for file_list order issue. please check and let me know

Thank you and regards

Hello Marc König,

Please check, if you have subscribed to the forum ticket notifications or not. It may happen to subscribe to it. please check and let me know

Thank you and regards

Hello David Franzke,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL, so that I can check the issue from my side and if the issue persists, I can forward it to our related authority. please check and let me know

Thank you and regards

You are welcome.

Thank you again.

Hello Andrzej Gerlich,

Please follow the sample CSV file properly,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

You can also edit the file as your need, I hope it will work fine then. please let me know

Thank you and regards

Hello NICOLAS FERNANDEZ,

Sorry for the inconvenience. Can you please paste your order ID details here too that I can forward them to our related authority? please let me know

Thank you and regards

Hello Thomas Frobieter,

Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Andrzej Gerlich,

Hope you are well. And sorry for the inconvenience. Have you followed this doc properly?

Bulk Import

and the sample CSV file too,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

please let me know

Thank you and regards

Hello amos mika,

Hope you are well. Yes, your requirements are possible to implement. you have to customize the link-template which you are using in your package for getting only the download button. And For getting knowledge about link-template, you can check this doc,

https://www.wpdownloadmanager.com/doc/templates/link-template/

For changing the caption, you can check the Package settings > Link Label option. For the option, you can check the above doc link too. please check and let me know

Thank you and regards

Hello BFM Group Inc,

The amazon s3 add-on and file-cart add-on will not work together. Because zip download doesn’t work for remote files. I hope you have understood now.

Thank you and regards

Hello NICOLAS FERNANDEZ,

Hope you are well. If you are trying to stop-auto-renewal. please send here your order details note. please let us know, how can we help you more.

Thank you and regards

Hello Varinder Singh,

Sorry for the confusion. You shall get it from wp-admin > Apperanace > Widgets panel. please check and let me know

Thank you and regards

Hello Stealth,

Hope you are well. And sorry for the inconvenience and for the topic missing. please let me know, are you using the latest version of all your WPDM plugins? please let me know

Thank you and regards

Hello BFM Group Inc,

Hope you are well. And sorry for the inconvenience.

For Issue #1, We are working on this. I hope fixes will come in the next update

And For issue #2, In your Column headings please use the ID of an existing package, for the cases, If you want to update existing packages.

Please check and let me know

Thank you and regards

Hello Marianda de Villiers,

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for adjusting the issue. And for the second issue, I think it is possible if you are also using the WPDM PDF viewer add-on for the requirement of printing the PDF documents.

Thank you and regards

Hello Varinder Singh,

Please use WPDM Packages widget.please check, If it fullfils your requirements.

Thank you and regards

Hello Arvind Kumar,

Sorry for the delay. You will get extended features from WordPress Download Manager Pro like,

the addon will generate a temporary download link with 4 hours expiration time,

I hope you have understood now.

Thank you and regards

Hello Varinder Singh,

The widget block you are using doesn’t have the order by option, but you can use other widgets too that have this option and similar features. please check and let me know

Thank you and regards

Hello Andreas,

Are you missing this page after clicking Forgot Password option as I image attached,

please let me know.

Thank you and regards

• This reply was modified 3 years, 9 months ago by Nayeem Riddhi.

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello BFM Group Inc,

Sorry for the delay. Are you referring to this add-on for working with the amazon s3 add-on,

WPDM – File Cart

please let me know

Thank you and regards

Hello lisaac,

Sorry for the delay. Glad to hear that, your problem has been resolved.

Thank you and regards