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Nayeem Riddhi

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Viewing 25 posts - 751 through 775 (of 19,297 total)
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Mar 6, 2025 at 10:13 am in reply to: import export not working #204244

Nayeem Riddhi
Moderator

Your credentials are not working. Please kindly check.

Thank you and regards

Mar 6, 2025 at 10:07 am in reply to: Plugin causing conflict #204243

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Mar 6, 2025 at 9:52 am in reply to: Plugin causing conflict #204239

Nayeem Riddhi
Moderator

Have you contact your Learnpress plugin support too, they can also able to fix the issue, if some adjust need. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 9:49 am in reply to: import export not working #204238

Nayeem Riddhi
Moderator

The CSV file is not exporting ? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Mar 6, 2025 at 9:39 am in reply to: WPDM Web Hooks #204236

Nayeem Riddhi
Moderator

I have forwarded your request to our authority again. Please kindly check and let me know if you have any queries more.

Thank you and kind regards

Mar 6, 2025 at 9:37 am in reply to: Dissallow Search Engines #204235

Nayeem Riddhi
Moderator

I have checked now, the download is working properly extected after removing the Administrator role too. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 8:56 am in reply to: import export not working #204231

Nayeem Riddhi
Moderator

Please kindly check the sample.csv file again, thus you may able to do that properly, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 8:53 am in reply to: Plugin causing conflict #204229

Nayeem Riddhi
Moderator

This conflict is happening with other plugin registration you can also use WPDM login/register feature, thus the issue may got resolved. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 8:27 am in reply to: import export not working #204227

Nayeem Riddhi
Moderator

You can use file_titles column for variation with multiple labels and aquaring more filters on a specifiq shortcode , you may have to order a custom service request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or we have also advanced filter hierarchy with WPDM taxonomy, please kindly check here the details, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. Please kindly check and let me know.

Thank you and kind regards

Mar 6, 2025 at 6:54 am in reply to: My Account page #204219

Nayeem Riddhi
Moderator

Oh, thank you so much. If you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Mar 6, 2025 at 6:49 am in reply to: My Account page #204217

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Mar 6, 2025 at 6:09 am in reply to: Multisite wordpress #204215

Nayeem Riddhi
Moderator

Have you replied anything? This is not appearing here. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 6:07 am in reply to: Subscription Renewal Email #204214

Nayeem Riddhi
Moderator

Basically there is no default system for sending earlier email, but you can keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or you can also manually email to your users. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 6:00 am in reply to: Dissallow Search Engines #204213

Nayeem Riddhi
Moderator

Hello,

Can you please let me know where and for which section the error is appearing? Please kindly share the URL or also can share screenshots. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Mar 6, 2025 at 5:57 am in reply to: CSV bulk import doesn´t work #204212

Nayeem Riddhi
Moderator

Hello again,

Please kindly keep same column as the sample CSV file attached here,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

which field you don’t want, you can keep empty or default value but columns should be same as the sample.csv file, thus I hope it will work properly for you. Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 5:53 am in reply to: My Account page #204211

Nayeem Riddhi
Moderator

Hello x472134,

Hope you are well. Thanks for writing to us. You can change the link from Downloads > Settings > Frontend Access > User dashboard > Dashboard Page as I image attached,

screenshot-218

Please kindly check.

Thank you and kind regards

Mar 6, 2025 at 5:35 am in reply to: Will you EVER add support for Post Tags?? #204210

Nayeem Riddhi
Moderator

Hello Trisha Miller,

Hope you are well. Thanks for writing to us. So basically you want a feature in option WPDM thus you can toggle/checkbox enable/diable Post Tag support for Download manager? Please kindly check and let me know.

Thank you and kind regards

Mar 6, 2025 at 5:24 am in reply to: Dropzone #204209

Nayeem Riddhi
Moderator

Hello Manuel Rössler,

Hope you are well. And sorry for the inconveneince. I have checked that the topic already marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.

Thank you and kind regards

Mar 5, 2025 at 5:22 pm in reply to: Dissallow Search Engines #204193

Nayeem Riddhi
Moderator

Yes, you can also able to see the description of the settings that will dissallow search engines for your packages. Please kindly check.

Thank you and kind regards

Mar 5, 2025 at 5:14 pm in reply to: Dissallow Search Engines #204191

Nayeem Riddhi
Moderator

Ok, please use Mask Download Link then bots will not be able find any public download link easily, then your issue maybe get resolved. Please kindly check and let me know.

Thank you and kind regards

Mar 5, 2025 at 5:12 pm in reply to: Subscription Renewal Email #204190

Nayeem Riddhi
Moderator

Hello Simon,

Hope you are well. Thanks for writing to us. Are you using our membership plugin? Please kindly check and let me know.

Thank you and kind regards

Mar 5, 2025 at 3:41 pm in reply to: Dissallow Search Engines #204187

Nayeem Riddhi
Moderator

Can you please let me know which option you are using Mask Download Link or Unmask Download Link for your packages? If you are using Unmask Download Link then bots will be able the find any public download link easily. Please kindly check and let me know.

Thank you and kind regards

Mar 5, 2025 at 10:36 am in reply to: Dissallow Search Engines #204185

Nayeem Riddhi
Moderator

Hello Larry Longton,

Sorry again. Has the Allow search engine to index attached files option disabled/enabled , can you please kindly check the option as I attached the image?

screenshot-216

Please kindly check.

Thank you and kind regards

Mar 5, 2025 at 8:27 am in reply to: How to cancel account and stop auto-renewal #204183

Nayeem Riddhi
Moderator

Our team may check that and process it for you.

Thank you again and regards

Mar 5, 2025 at 7:06 am in reply to: How to cancel account and stop auto-renewal #204179

Nayeem Riddhi
Moderator

Hello William Matson,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Viewing 25 posts - 751 through 775 (of 19,297 total)
1 2 3 … 30 31 32 … 770 771 772