Forum Replies Created
Hello Trí Trần Vĩnh,
Hope you are well. Have you checked this default values add-on,
please check and let me know
Thank you and regards
Hello Sharon Murphy,
The other part of the dropzone was hidden, because of the bbPress plugin CSS conflict. you may also be able to check the CSS enable/disable option for bbPress plugin. please check and let me know
Thank you and regards
Hello Sharon Murphy,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Wax,
For appearance change of WPDM Archive Page please check the option from
Downloads > Settings > Frontend Access > Archive Page Options
please check and let me know
Thank you and regards
Hello Michael Pellicone,
Hope you are well. Sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Merlin Kairies,
The admin login you have shared can’t able to access. Can you please check it again?
Thank you and regards
Hello Moreno Zago,
For a custom service request, you may check this link, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thank you and regards
Hello Bill Karas,
We are checking the issue and already has been forwarded to our developers and related authority. Thanks for your patience.
Thank you and regards
If you are using categories for those packages, For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
please check and let me know
Thank you and regards
Hello Merlin Kairies,
Can you please check the option from Downloads > Settings > Basic > Permission Denied Message for Packages: if it helps you.
Thank you and regards
Hello JLB Works,
I have checked this file
https://cymt.horton.webservice.team/download/wpdm-test/
Reset Limit For Everyone is working fine from here. can you please check and let me know
Thank you and regards
Hello Merlin Kairies,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Marco,
Can you please confirm me, does it occurring with only one package or not? or, with some other packages too. please let me know
Thank you and regards
Hello Jeremy Podger,
I hope for this, It requires some customization. Can you please knock here,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, with your requirements? I hope you should get the help.
Thank you and regards
Hello Moreno Zago,
For multi-domains, we have also other licenses, that you can purchase. And for database alignments, you may have to ask custom service request. I hope you have understood.
Thank you and regards
Hello Edmund Woolsey,
Hope you are well. And sorry for the inconvenience. Can you please update all of the rest of the add-ons and plugins related to WPDM? after updating plugins and addons to the latest version, please let me know then if the issue persists.
Thank you and regards
Hello Rafael Aguiar,
Hope you are well. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for adjusting the issue?
Thank you and regards
You are welcome.
If you need help with anything else, don’t hesitate to open a new ticket.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day.
With Regards
Hello Moreno Zago,
I think you have bought the PRO version. And It is a very old version. So the update problem is creating. So, now, you can update your version to the PRO or you can keep it in the free version. please let me know, how can I help you more.
Thank you and regards
Hello Simon Harvey,
Hope you are well. I have checked that, the topic is already marked as resolved. please let me know if the problem has been resolved on your side or not. please let me know
Thank you and regards
Hello Marco,
The feature is working fine from my side. If the issue appears from your one package, can you please create a new one for testing? please check and let me know
Thank you and regards
Hello shaun ross,
Really sorry for your patience. We are checking the issue and forwarded related developers and authority
Thank you and regards
Hello Jeremy Podger,
The download limit section is dependent on these two add-ons
WP Pro Membership And WPDM – Download Limits
And I think the potion you are trying to find, it is here,
wppromembership\src\Account\user-downloads.php
please check and let me know
Thank you and regards
Hello Simon Harvey,
The CSV file export option is still now in our development and testing section. However, you can also make it importable by following this doc, https://www.wpdownloadmanager.com/doc/bulk-import/
and this import file,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
I hope you have understood.
Thank you and regards
Hello Trí Trần Vĩnh,
Hope you are well. please check now. I have adjusted your requirements with the below code snippet from Customizer > Design Options > Custom CSS
article header.entry-header {
display:none }
article ul.default-wp-page {
display:none;
}please check now and let me know
Thank you and regards