Forum Replies Created
Hello JLB Works,
Sorry for the inconvenience. We are checking the issue and already forwarded it to our related team. Thanks for your appreciation.
Thank you and regards
Hello Julian Hoever,
Hope you are well. And sorry for the inconvenience. The attached file is working properly from our side. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue? please let me know
Thank you and regards
Hello Russ Hunter,
With the above credentials, I can’t able to access WPDM settings and other options. Can you please check it again?
Thank you and regards
Hello Richard de Jonge,
Hope you are well. For transferring/migrating WPDM, you may use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress. And keeping old download statistics, you can use your old database too. I hope you have understood. Please check and let me know
Thank you and regards
Hello Geza,
I have checked your issue, Are you talking about the download template option as I image attached here, for the packages
and for the Embed option, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you and regards
Hello davenovelline,
I have checked your issue. The WPDM plugin settings interface is not coming properly in the backend and also there are many errors coming in the browser console. I think it may be happening to a mismatch in URL settings, please check my attached image,
please check and let me know
Hello davenovelline,
You should put your credentials in a private reply. Unless it will be public for everybody. However, I have just made the reply as a private reply.
Thank you
Hello Geza,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue for this page, https://tunes.audio/audio-archive/, I have checked that here links are working properly. please elaborate on it. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Andrew,
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Russ Hunter,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello davenovelline,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Travis Harley,
Hope you are well. And sorry for the inconvenience. please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello ALEX O PALMEIRA,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Product Registration,
Please check again whether your ID for the author is correct or not. Because it already sets another user instead of your required user.And For the publishing date issue, can you please try the [create_date] template tag too? please check and let me know
Thank you and regards
Hello Product Registration,
Hope you are well. And sorry about some of your issues. Have you followed the docs properly here,
https://imsas.github.io/wpdm-rest-api-docs/#introduction
And are you missing something here? please check again and let me know
Thank you and regards
Hello USMAN AHMAD,
WPDM latest version is here at https://www.wpdownloadmanager.com, and the download buttons are working fine also. please at least give us an URL where we can check your issue. or if possible, please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Nicole,
For certain shortcodes, you can see for parameters, category: use any category slug here if you want to create an archive page for that specific category, or don’t use the parameter, such this way you can control the categories appearance. please check and let me know
thank you and regards
Hello David Franzke,
Hope you are well. We are checking the issue and already forwarded the issue to our team developers. Thanks for your appreciation.
Thank you and regards
Hello Shellen Lorreny,
Am I able to enable/disable other plugins for a certain time for checking the issue, if there any conflicts remained? please let me know
Thank you and regards
if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Nicole,
For #1, I have adjusted it from the image_hover link template. please check again from the above test URL
For #2, Please check this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, and its shortcodes and demos, I hope it will fulfill your requirements
For #3, For changing the download page appearance, please explore your related page template from Downloads > Templates > Page Templates and edit it as per your requirements.
please check and let me know
Thank you and regards
Hello Andrei-Alexandru Deaconescu,
I have checked your issue. The main download file is working from the android phone while extracting is working properly there. After extracting the zip file you shall get the related two APK files. But for a single download file, I think it may be related to android settings, because from the PC browser it working properly there. please check and let me know
Thank you and regards
Hello Nicole,
please check here, if it fulfills your requirements,
https://customtemplates.online/wpdm-test/
Thank you and regards
Hello Andrei-Alexandru Deaconescu,
Hope you are well. And sorry for the inconvenience. I am checking the issue with the above URL you have shared. In the meanwhile, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue in detail?
Thank you and regards