Forum Replies Created
Hello Franz Knittl,
Sorry again. Can you please share your related package URL for the USER account?
Thank you again and regards
Hello Maurice Bouchentouf,
Please check now, you have to change the page template to Single Column with Doc Preview for viewing the PDF
http://bv.mnprojets.fr/download/document-01
please check and let me know
Thank you and regards
Hello Franz Knittl,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Maurice Bouchentouf,
if possible, please, give your temporary wp-admin login details in a private reply for checking the issue and also mention your plugin/add-on name.
Thank you and regards
Hello Maurice Bouchentouf,
Hope you are well. Thanks for the purchase. Can you please share the add-on link URL, for checking your issue and shortcode? please check and let me know
Thank you and regards
Hello Robert,
Please check and explore the template variables from the email edit option as I image attached,
please check and let me know
Thank you and regards
Hello Paolo Carlon,
Please explore the add-ons features, if it fulfills your requirements. You can also ask me about any features, thus it will help and fulfill your requirements. please check and let me know
Thank you again and regards
Hello Paolo Carlon,
Hope you are well. Can you please check these add-ons for your requirements,
please check and let me know
Thank you and regards
Hello Eddy Wright,
Without giving access. you are also able to share the related URL for checking the issue and what can cause the issue. please check and let me know
Thank you and regards
Please check here, the download for the package is working properly after submitting the form,
https://instantinfosystems.com/download/wpdm-test-2/
please check and let me know
Thank you and regards
Hello Jason,
Glad to hear that, it is working now. However, we shall check further, if the issue raises with other users too. However, you can continue with the solution now.
Thank you and regards
Hello Jason,
For the 504 Gateway Time-out (nginx) issue, you can check these articles and also please contact your server administrator
How to Increase the Maximum File Upload Size in WordPress Download Manager
https://wpastra.com/guides-and-tutorials/504-gateway-timeout-wordpress/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-504-gateway-timeout-error-in-wordpress/
please check and let me know
Thank you and regards
Hello Nicole,
Hope you are well. It may need to customize the link template if you are using a page/post. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for adjusting the issue?
Thank you and have a nice day.
Hello Amie Richardson,
Hope you are well. And sorry for the inconvenience. Can you please share your issue-related screenshots or screen video? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Chloe Loh,
Hope you are well. And sorry for the inconvenience. please share the related page/file/package URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Ali KARACA,
Hope you are well. And sorry for the inconvenience. Can you please share the issue-related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Sameer Memon,
Hope you are well. And sorry for the inconvenience. please share your CSV file in a private reply for checking the issue.
Thank you and regards
Hello Robert,
Hope you are well. can you please elaborate more on your requirements? you can also check our these add-ons too,
please check and let me know
Thank you and regards
Hello Jordan Stambaugh,
I think for the download package mail is not sending a download link, This may be an issue with your SMTP settings issue, for not sending emails issue, can you please follow this article,
https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
please check and let me know
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Jason Levandoski,
I hope the above article will help you. you can also adjust these settings too from WPDM from Basic Settings as I image attached,
please check and let me know
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Sven Brun,
Please let me know if the issue resolved from your side or not.
Thank you again and regards
Hello Nate Enns,
We are checking the issue and already forwarded it to our team developers.
Thank you again and regards
Hello Federico Elboni,
Please download the invoice again, we already have updated the invoice template. please check.
Thank you again and regards