Nayeem Riddhi

Hello Ceska Centra,

Hope you are well. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your appreciation.

Thank you and regards

Hello Cheryl Smith,

Hope you are well. For installing the PRO version, you can install it like other WP plugins. Just simply upload the WPDM PRO plugin, WP-Admin > Plugins > Add New to this section. Thus I hope it will work fine for you. And for the PRO plugin doc, you can explore it from here,

https://www.wpdownloadmanager.com/docsfor/download-manager-pro/

Please check and let me know if you have any other queries.

Thank you and regards

Hello Robert Vintervind,

If your add-on/plugins are already renewed, you should can download them from here

User Dashboard

If it doesn’t work, you can provide your order ID details in a private reply here. I hope you have understood now.

Thank you again and regards

Hello Robert Vintervind,

You should get a subscription license for one year. After one year of subscription, you should have to renew it. If it is expired, you have to renew it now. After renewing, I hope you can again download and use it on your site. I hope you have understood now. please check and let me know

Thank you again and regards

Hello Martin,

Hope you are well. And sorry for some inconvenience. We are checking the issue and already forwarded it to our team developers. Thanks for your appreciation.

Thank you again and regards

You are welcome too 🙂

Thank you again and regards

Hello Robert Vintervind,

Hope you are well. Please download your plugin/add-on copy from here again,

User Dashboard

And install it again as a normal plugin. I hope it will work fine then. please check and let me know

Thank you and regards

Hello Martin,

I have forwarded your feature request. Thanks for your appreciation.

Thank you again and regards

Hello Martin,

The feature is not available yet. Shall I forward your requirement to our team developers? or you can also keep a feature request here,

Download Manager Pro Feature Request

or you can also take the custom upgrade service from here,

Custom Upgrade Service

I hope you have understood. please check

Thank you and regards

Glad to hear that. If you get some free moments, Can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.

Hello Martin,

Hope you are well. Do you want to show the single download files too in the user dashboard recent download list section? I am meaning the attached a single file download from multiple files within a package. please elaborate on it. Hearing back from you.

Thank you and regards

Hello Jahdiel Mafukidze,

Hope you are well. And sorry for the inconvenience. Can you please share the issue-related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Antonio Inglese,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Glad to hear that. If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.

Hello Rita,

Please hover the mouse pointer Edit option from Downloads > All packages section as I image attached,

I hope then, you should get the package IDs as per your needs. please check.

Thank you again and regards

Thank you, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello Morgan Pennec,

I think from the frontend package creation Select Members input box is not working properly while typing for members. This issue is coming from your theme style/script conflict, Switching the theme to Twenty Twenty-Three is working properly for the input box. please check and let me know

Thank you and regards

Hello Rita,

Yes, you have put the code snippet in your theme functions.php file. I hope it will work fine on your side. Thanks for your appreciation.

Thank you again and regards

Hello Morgan Pennec,

I can’t able to log in with your above credentials. Is there any conflicts or cache plugin problem on your side? please check and let me know

Thank you again and regards

Hello Rita,

After changing settings you have to wait 0-30 days for no indexing as per google instructions.

And for no-indexing WPDM particular packages, you can use post ID in the array section, please check my below code,

add_action('wp_head', 'noindex_for_wpdm');
function noindex_for_wpdm(){
if ( is_single( array( '3241', '3243') ) ) { ?>
echo '<meta name="robots" content="noindex, nofollow">';
<?php }
};

please check and let me know

Thank you and regards

I think for your issue, it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know

Thank you again and regards

Hello Steven,

Thank you. Now, can you please let me know if you have more other queries? Hearing back from you.

Thank you again and regards

Thank you, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello outkastm,

Hope you are well. Can you please elaborate more on your query? please share a screenshot/screen video. you can also share the related URL, please. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Morgan Pennec,

Hope you are well. For sharing files, you can check this add-on,

WordPress File Hosting & Sharing Plugin

Or if you to control user-specific access to your files and document downloads, you can check this add-on too,

Advanced Access Control

please check and let me know

Thank you and regards