Forum Replies Created
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Jordan Stambaugh,
please share the related package URL.
Thank you and regards
Hello Stacey Gibbs,
The feature is working properly from my testing site. However, I was checking if there was any conflict from your side, I was just disabling some plugins for testing. But suddenly your site has gone down. please check. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking .
Thank you and regards
Hello Mike Shiple,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Stacey Gibbs,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Vic T,
Your given role doesn’t allow me to access the download manager settings option and wp-admin/plugins section too. Can you please extend it? please let me know
Thank you and regards
Hello Bart van den Dool,
I have adjusted it from your {active_theme}/download-manager directory. please check.
Thank you and regards
Hello Nadine Ahrens,
Currently, I have checked that, there are available 53 plugins active on your side. I think it may have a conflict between your plugins or theme. Am I able to enable/disable plugins or can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Vic T,
Please share your login site URL too.
Thank you and regards
Hello Jordan Stambaugh,
Please check now, I have updated the shortcode, for date sorting, and it is working properly now
https://instantinfosystems.com/documents-library/
Can you please elaborate now, on the download issue from your side? please let me know
Thank you and regards
Hello Primelite GmbH,
Hope you are well. Please add your Google API Credentials from Downloads > Settings > Social Settings > Google API Credentials and also enable Web Fonts Developer API module/service as I image attached,
Thus, I hope Google Fonts will come properly. please check and let me know
Thank you and regards
Hello Vic T,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Bart van den Dool,
please check now. I have done from your active theme according to the above reply,
http://new.gergemkrimpen.nl/downloadpagina/
please check now and let me know
Thank you and regards
Hello Bart van den Dool,
I have checked your image that, you are using an elementor module with the above shortcode. please check and let me know
Thank you and regards
Hello Bart van den Dool,
Yes, I have already approved one of them.
Thank you
Hello Bart van den Dool,
Can you please again attached your screenshots here, please
Thank you again and regards
Hello Contato Canal Solar,
Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jordan Stambaugh,
Can you please reactivate your login admin credentials again please for checking the issue in detail? please let me know
Thank you
Hello Nadine Ahrens,
I can’t able to access the Downloads Settings and wp-admin plugin/theme menu too with the above token login credentials. Can you please extend it for checking the issue in detail? please check and let me know
Thank you and regards
Hello Nadine Ahrens,
Your site login token has expired. please check.
Thank you and regards
Hello Sameer Memon,
Can you update your copy to the latest version, please? if that doesn’t resolve your issue then, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank you and regards
You are welcome.
Thank you again and regards
Hello Adi,
Yes, if you keep your customized templates in the plugin directory. They will be overwritten when they will update. I hope you have understood now.
Thank you and regards


