Nayeem Riddhi

Hello Keith Oxford,

The password lock should work fine on your side. please share the related URL and if possible, please give your temporary wp-admin login details in a private reply for checking the issue. And for the price issue, We are checking the issue and already forwarded your issue to the related authority. Thanks for your appreciation.

Thank you again and regards

Hello Rich Wilkins,

Hope you are well. And sorry for the inconvenience. can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Frédéric Bénot,

Hope you are well. you can adjust the download button URL like this,
<a class="button" style="display: block; text-align: center;" href="[#download_url#]">Download</a>
here for the Download text, you can replace it with your own language text. I hope it will work then. please check and let me know

Thank you and regards

Can you please elaborate more on your issue? if possible, can you please share a screenshot image/screen video elaborating on the issue? Hearing back from you.

Thank you and regards

Hello silkweb,

Yes, you have been rightly informed, you can’t use the password and email lock feature together. You can use the lock feature individually both. I hope you have understood.

Thank you and regards

Glad to hear that, your problem has been resolved. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello Vlad Lo,

Hope you are well. You can change the title font size from the page template/ link templates CSS section, Downloads > Templates, and also can change through your theme style scripts. I hope you have understood. please check and let me know

Thank you and regards

Hello Vlad Lo,

Hope you are well. Can you please elaborate more on your issue? if possible, please share a screenshot image/screen video too. you can also share the related URL and if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Keith Oxford,

For password protection for the packages, you can check the password lock option, you may please explore this doc,

Lock Options

And for the pricing, are you using any coupons, here maybe price at $59

PayFast

please check and let me know

Thank you and regards

Glad to hear that it’s working.

please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you and regards

please check now. I have adjusted and changed the package page template. I hope it will work fine for you. please let me know

Thank you and regards

Hello Vlad Lo,

I have adjusted creating a new link template called Default Link Template w/icon clone. now, I think it is working properly. please check and let me know

Thank you and regards

Glad to hear that it’s working. I have deactivated the WP File Manager plugin.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you and regards

please check now, adjusted the full-width issue.

Thank you and regards

Hello Vlad Lo,

please check now, from the packages page.

Thank you again and regards

please check with commenting out

//get_sidebar(); this line

for the single-wpdmpro.php file. please check and let me know

Thank you and regards

if possible, can you please, give your temporary wp-admin login details in a private reply to adjust the issue?

Thank you and regards

Hello Vlad Lo,

Hope you are well. For details on package page editing, you may copy your theme single.php file and please make a file from that to the single-wpdmpro.php file. And make adjustments, where necessary. Thus I hope you will be able to remove the details page sidebar. please check and let me know

Thank you and regards

Hello Keith Oxford,

Please let me know, if Has the problem been resolved on your side. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello David Franzke,

I have checked your issue via login. There are many users registered on your site, it can happen with conflicting user roles or settings, and it can happen due to cache trouble too. However, you can also restrict certain packages with a role or multiple roles. I hope you have understood.

Thank you again and regards

Hello silkweb,

please check now, I have added the page_link field name in the shortcode parameter. Now the title is linkable. However, for capturing the email address, you can use the email lock feature from the lock options. I hope you have understood.

Thank you again and regards

Hello Antonio Inglese,

Thanks for your appreciate patience. I hope soon, there will be a newly released version with the fix.

Thank you again and regards

Hello David Franzke,

Hope you are well. For non-logged users and downloading the items from packages, is called by Guest users. I hope you have understood now. please let me know if you have any other queries.

Thank you and regards

Hello Carmen Cañuelo Silva,

We are checking the issue and I have already forwarded your issue to our related team developers. Thanks for your appreciation and patience.

Thank you again and regards

Hello Carmen Cañuelo Silva,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards