Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 6,226 through 6,250 (of 20,457 total)
Mar 4, 2023 at 5:18 am
#184394
Moderator
Nayeem Riddhi
Staff OP

Hello silkweb,

Hope you are well. Can you please share the related URL where you want the title of the package linked with the list view? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Mar 4, 2023 at 4:19 am
#184393
Moderator
Nayeem Riddhi
Staff OP

Thank you, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Mar 4, 2023 at 4:18 am
#184392
Moderator
Nayeem Riddhi
Staff OP

You are welcome.

Thank you and regards

Mar 4, 2023 at 4:17 am
#184391
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, the part of your problem has been resolved. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Mar 2, 2023 at 2:41 pm
#184349
Moderator
Nayeem Riddhi
Staff OP

Hope you are well. And thank you for writing to us. You are requesting to add a feature to our WPDM plugin. you will be happy to hear that, we are regularly adding features for making our product more user-friendly. However, we shall keep in the queue your request. you can also keep a request here too,

Download Manager Pro Feature Request

Thank you and regards

Mar 2, 2023 at 4:41 am
#184332
Moderator
Nayeem Riddhi
Staff OP

Hello Eddy Wright,

Are you using the lock option/the password protected files/packages? please elaborate on it. if possible please share the related URL for checking the issue in detail. please check and let me know

Thank you again and regards

Mar 2, 2023 at 4:32 am
#184331
Moderator
Nayeem Riddhi
Staff OP

please check and let us know then, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Mar 2, 2023 at 4:31 am
#184330
Moderator
Nayeem Riddhi
Staff OP

Hello JLB Works,

We are trying to give appropriate features to your needs. However, for database load and balancing we are continuing the feature that exists now. I hope you have understood.

Kind regards

Mar 2, 2023 at 3:44 am
#184329
Moderator
Nayeem Riddhi
Staff OP

Hello NWRDC Website,

We have fixed the issue for the next update. Thanks for your patience and appreciation.

Thank you and regards

Mar 1, 2023 at 12:03 pm
#184308
Moderator
Nayeem Riddhi
Staff OP

Hello Julian O’Brien,

It can be a conflict with your active other plugins. you may please enable/disable other plugins for checking. please check and let me know

Thank you

Mar 1, 2023 at 11:41 am
#184306
Moderator
Nayeem Riddhi
Staff OP

Hello Julian O’Brien,

I have tested again from our testing site. The inbox feature is working properly here with the latest version. please check with the plugins disabling if there any conflict remained. please check and let me know

Thank you again and regards

Mar 1, 2023 at 11:18 am
#184305
Moderator
Nayeem Riddhi
Staff OP

Hello JLB Works,

I have come with messages from our developers that, the download reset time is generic now, it will reset in every specific period for all users, we didn’t reduce database load, because, some site has 10s of thousands of users. please let me know if you need further fixes or help.

Thank you again and regards

Mar 1, 2023 at 10:01 am
#184301
Moderator
Nayeem Riddhi
Staff OP

Hello Julian O’Brien,

Hope you are well. And sorry for the inconvenience. Are you talking about the private message plugin? The inbox feature is working properly from our end. You can check by enabling/disabling style/scripts from your Private Message plugin settings for the issue. Or, it doesn’t help it can be a conflict with your other plugins or the active theme. you may please enable/disable other plugins for checking, you may also switch the theme to another for checking. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Mar 1, 2023 at 6:02 am
#184293
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that. if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Mar 1, 2023 at 6:00 am
#184292
Moderator
Nayeem Riddhi
Staff OP

Hello wonderjellybean,

I have checked your issue. The registration is working properly from your site. if the issue does not appear frequently, I think this could be a cache or session cache issue. You can also able to exclude the registration page from cache from your cache plugin settings. please check.

Thank you again and regards

Mar 1, 2023 at 5:24 am
#184291
Moderator
Nayeem Riddhi
Staff OP

Hello Lynda Caroline,

Ok, glad to hear if it is working properly from your end. Now, please let me know if Has the problem been resolved on your site? please let me know.

Kind regards

Mar 1, 2023 at 5:20 am
#184290
Moderator
Nayeem Riddhi
Staff OP

Hello Eric Johnson,

I have tested our testing API credentials from dropbox, it is working properly from your site. Though it is causing some issues with your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you again and regards

Feb 28, 2023 at 4:22 pm
#184283
Moderator
Nayeem Riddhi
Staff OP

Hello JLB Works,

I have again forwarded the issue. Thanks for your appreciation and patience.

Thank you again and regards

Feb 28, 2023 at 1:13 pm
#184275
Moderator
Nayeem Riddhi
Staff OP

Hello Rita,

Hope you are well. For now, if you are taking significant customization or feature improvement, we are taking requests with custom upgrade services, please check it here,

Custom Upgrade Service

or, you want to add the feature for the next releases, you may give your requirements for forwarding to our developers, or you can also do it here,

Download Manager Pro Feature Request

I hope you have understood.

Thanks for your appreciation.

Regards

Feb 28, 2023 at 11:03 am
#184269
Moderator
Nayeem Riddhi
Staff OP

Hello Int Marine,

you can also use the old versions if your site can continue with the compatibility, you can download the old versions from here as I image attached, https://wordpress.org/plugins/download-manager/advanced/

org-old-version

please check.

Thank you again and regards

Feb 28, 2023 at 10:01 am
#184265
Moderator
Nayeem Riddhi
Staff OP

Hello wonderjellybean,

Hope you are well. And sorry for the inconvenience. It can be your site cache issue too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Feb 28, 2023 at 5:28 am
#184251
Moderator
Nayeem Riddhi
Staff OP

Hello Int Marine,

I have checked your mnt/ directory. I think it is residing in the root directory. According to the settings for now, it should in the public_html directory. I hope you have understood now. Please let me know

Thank you and regards

Feb 28, 2023 at 4:55 am
#184250
Moderator
Nayeem Riddhi
Staff OP

Hello Eric Johnson,

Hope you are well. The personal dropbox API credentials are working properly from our testing site. I think for credentials it is your permission issue as I image attached,

dropbox-permission

please check again and let me know

Thank you and regards

Feb 28, 2023 at 4:39 am
#184249
Moderator
Nayeem Riddhi
Staff OP

Hello NWRDC Website,

We are checking the issue and already forwarded your issue to our related team developers. Thanks for your patience.

Thank you again and regards

Feb 27, 2023 at 2:52 pm
#184239
Moderator
Nayeem Riddhi
Staff OP

Hello Int Marine,

I am trying to login via FileZilla with your above credentials, here also needs Hostname, please check my attached image,

filezilla

I hope you have understood now. please check and let me know

Thank you again and regards

Viewing 25 posts - 6,226 through 6,250 (of 20,457 total)