Forum Replies Created
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your appreciation.
Thank you and regards
Hello Tom,
Does the issue appear from the free version using sites too? please let us know
Thank you and regards
Hello Adage Groupe,
Can you please replace name="pmsubject" with the name="subject" attribute, please check then and let me know
Thank you and regards
Sorry for the delay. I have again forwarded your issue to our team. Soon you shall be updated.
Thank you again and regards
Sorry for the delay. I have again forwarded your issue to our team. Soon you shall be updated.
Thank you again and regards
Hello SMB Financial Services,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
please check and let us know about the update
Thank you again and regards
Glad to hear that. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Adage Groupe,
You may try to replace the subject input type with this
<input type="hidden" id="pmsubject" name="pmsubject" value="Subject">
from the pm-modal-form.php file. please check and let me know
Thank you and regards
Hello Adage Groupe,
What default value should I put for the subject field? please let me know
Thank you and regards
Hello Adage Groupe,
Can you please reactivate your admin credentials again, please for adjusting the issue?
Thank you and regards
Hello Emanuele Maria Esposito,
If the issue is appearing from this package, can you please re-attach the PDF files again for checking the issue, if the PDF files are missing from the WPDM system files directory, https://carincigroup.it/it/download/termocamino-carinci-evolution-3-0-300-system/
please check and let me know
Thank you again and regards
Glad to hear that, your problem has been resolved. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello jdh1178,
Does the issue appear from here as I image attached?
please check and let me know
Thank you again and regards
Hello jdh1178,
Hope you are well. Can you please let us know where the error appearing? does it cause any frontend issues too? please elaborate on it. please check and let me know
Thank you and regards
Hello Emanuele Maria Esposito,
Thanks for your reply. Have you tested enabling/disabling other plugins for checking, you may also switch the theme to another for checking for the issue. please check and let me know then.
Thank you again and regards
Hello perimetrik,
Hope you are well. And sorry for the inconvenience. I can’t able to access your shared CSV file, it needs credentials for previewing. However, Have you followed properly the sample CSV file here? you can also edit the file to your requirements. please check.
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
Thank you and regards
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your appreciation.
Thank you and regards
Hello Emanuele Maria Esposito,
Have you tried the above experiments/tests for checking the issue? please let me know
Thank you and regards
Hello Jason Levandoski,
Am I able to enable/disable other plugins for checking the issue? please let me know
Thank you and reagrds
Hello Emanuele Maria Esposito,
I was checking your issue. while checking suddenly this message is appearing on frontend
Internal Server Error and for the issue I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Jason Levandoski,
Hope you are well. And sorry for the inconvenience. I think the issue is appearing because it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Emanuele Maria Esposito,
Hope you are well. And sorry for the inconvenience. Can you please share the related package URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Glad to hear that, your problem has been resolved. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello,
Can you please let me know, Have you purchased the Single Domain license? if so, it should work only within a domain, not multi-domain. please check and let me know.
Thank you again and regards