Forum Replies Created
Hello Jason Emanuelson,
Sorry again. For the menu builder default feature, you may also keep a feature request. I hope you have understood.
Thank you again and regards
Hello USMAN AHMAD,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jason Emanuelson,
For menu items to direct download a package, you can follow this way, you can generate a package download URL as I image attached and add a menu from Custom Link as I image attached,
please check and let me know, if it helps you.
Thank you again and regards
Hello Marina Toselli,
please share the related URL. and also please explain the issue about the page. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Marina Toselli,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
I hope you have understood now.
please check and let me know
Thank you again and regards
Hello Mike Doyle,
I have come forward with the news that it requires a customization service for your requirements. You may please knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you again and regards
Hello Jason Emanuelson,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Mike Doyle,
Hope you are well. We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards
We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Great. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Paiboon Limstit,
Hope you are well. can you please try with this,
<a href="[preview]">[thumb_400x0]</a>
if it works for you. please check and let me know
Thank you and regards
Hello KA PETERSSEN,
As per your needs, there is also available a section called History And Stats in the PRO version as I image attached
I hope you have understood.
Thank you again and regards
Hello KA PETERSSEN,
You can use this shortcode,
This shortcode will display all file’s download counts by the download_count column. please check and let me know
Thank you again and regards
Hello Chris Pirotte,
Hope you are well. If you are facing any issues with the license key, you can explore this doc
please check and let me know
Thank you and regards
Hello KA PETERSSEN,
According to doc, Keep dir structure, means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir. And as you are using the free version of WPDM, you can use a link template like this, [wpdm_package id="package-id-here" template="link-template-id"]. I hope you have understood now. please let me know
Thank you again and regards
Great. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello KA PETERSSEN,
If you are using the free version, you can use the template tag [download_count] in your link-templates/page-templates from here this directory, download-manager\src\Package\views. And for keeping back-up the files, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/. please check and let me know
Thank you again and regards
Hello Frédéric Bénot,
The email sending issue is also related to the server. If the server is blocking the email, you may please contact your server support too, they will be able to let you know about the email-sending issue. Please confirm with me after your contact your server support. And if you are using the form-lock, you can also check our live forms too,https://wordpress.org/plugins/liveforms/, please check and let me know
Thank you again and regards
Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).
Hello KA PETERSSEN,
You can check from the front end using the template tag [download_count] for the related packages. I hope this will help you.
Thank you again and regards
Hello Paiboon Limstit,
Hope you are well. And sorry for the inconvenience. Can you please check this setting from Downloads > Settings > User interface > Image and Previews as I image attached,
I hope this should help you. please check and let me know
Thank you and regards
Hello Frédéric Bénot,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
We have fixed the tax id related issue. Thanks for your appreciation.
Thank you again and regards