Forum Replies Created
Hello Michelle Grembowski,
Hope you are well. Has the problem been resolved on your side? I have checked that, the topic is already marked as resolved. please let me know if you have any other queries.
Thank you and regards
I hope it will auto-translate for the package name. Because it is a dynamic value. please check and let me know
Thank you and regards
Hello again,
I have checked your issue. The issue is appearing from the [wpdm_all_packages] shortcode. I have also checked from a general page adjusting jstable=0 parameter. Thus it is working properly here, https://www.trikdis.com/wpdm-test/. It also has been checked that the issue is not appearing from all packages like the pdf file attached packages, it is coming maybe some apk file attached packages. The page you are claiming for the issue, https://www.trikdis.com/all-downloads/, I think it maybe conflicting with other scripts for jstable=1. please check and let me know
Thank you and regards
please check now. I have adjusted it from the shortcode Elementor element > Advanced > Custom CSS section. please check and let me know
Thank you and regards
please, can you please give again your temporary wp-admin login details in a private reply for checking the issue and allow me to enable/disable the plugins or adjust the settings where the issue may be appearing? please check and let me know.
Thank you and regards
Sorry for the inconvenience. Can you please share the related URLs? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I have already forwarded your issue. I shall update the information accordingly.
Thank you again and regards
Hello Jeremy Podger,
We are checking the issue and already forwarded it to our team developers.
Thank you and regards
With the Elementor plugin active downloads are working properly from our testing site. I think there may be a setting conflicting with the Elementor plugin. Can you please check/adjust the settings for the Elementor plugin? please check and let me know
Thank you and regards
Sorry for your inconvenience. With Elementor it should work, I think any settings may be conflicting with the download feature. Can you please ask Elementor support too? I hope then, it should resolve your issue. Thanks for your appreciation.
Thank you again and regards
please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
You can check the Download column width 100px or other column widths from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. Thus you can adjust the container width. please check and let me know
Thank you and regards
Yes, I have checked that too. Now I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. It is necessary because it is working properly from our side and other users too. please check and let me know
Thank you and regards
I have checked your issue now. Can you please let me know, you told me earlier When it was deactivated problem was solved, and when I activated and configured SSL, the problem comes back. For which configuration the issue arises. please check and let me know
Thank you and regards
Hello Jeremy Podger,
Hope you are well. For canceling a membership plan, you can provide the account page to the user as I image attached,
you can set the account page from the settings. please check and let me know
Thank you and regards
Hello Jipsa de Groot,
Hope you are well. And sorry for your inconvenience. Can you please let me know which issue you are facing? I have checked that pagination and other filtering are working properly here, https://suncsalaos.org/resources/documents/. please check and let me know
Thank you and regards
If the issue persists, can you please, give your temporary wp-admin login details in a private reply for checking the issue again?
Thank you and regards
Hello Mikko,
I have come with the update from our authority that, instead of empty, please keep Administrator, which will serve your purpose. please check and let me know, if you have any other queries.
Thank you again and regards
Here we are using the Ajax filter technology. I have checked that you are using the Loco Translate plugin too. You can also use that plugin for translation. please check and let me know
Thank you again and regards
For the download button link label, you can check this option as I image attached from package settings
This option is also available in the default value add-on. please check and let me know
Thank you and regards
Hello Mikko,
Sorry for the inconvenience. Other options are working properly while creating a new package without Allow Acess. However, for now, you can bulk again after creating all packages. And I am going to forward your issue to our related team. Thanks for your appreciation.
Thank you again and regards
Hello Ebru Naz İşanç,
Hope you are well. For bulk apply you can check this add-on,
And for file size, media library attach files don’t render package size generally, if you are uploading files manually, please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again. please check and let me know
Thank you and regards
Are you talking about this package name as I image attached,
please check and let me know
Thank you and regards
Hello Mikko,
Hope you are well. For your requirements, can you please check this add-on,
please check and let me know
Thank you and regards
Hello Lina Christmann,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL for checking the issue?
Thank you and regards