Nayeem Riddhi

Hello bigcat35,

The compression of your files to zip is not well formatted, I have used https://7-zip.org/ file archiver

The extracting is working properly here. please check and let me know

Thank you and regards

Hello bigcat35,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Your shortcode format is not correct, please use the shortcode like the format here,

[wpdm_archive_compact category="YOUR_WPDM_CATEGORY_SLUGS" template="link-template-default" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]

I hope it will work fine then. please check and let me know

Thank you and regards

Hello Alice,

Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue, and how you are setting the upload directory? please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Yes, you can also use the category parameter too. It is available for this shortcode. please check and let me know

Thank you again and regards

Hello n/a,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

If you wish I can forward it to our related team developers for this feature. Or you may also be able to keep the request here,

Download Manager Pro Feature Request

please check and let me know

Thank you and regards

Hello Marina Toselli,

Can you please share with me which shortcode you are using here, Thus I can reproduce this in my testing environment and forward it to our related team developers?

Thank you and regards

Hello Marina Toselli,

You should use Category Slug or Slugs in the id parameter in your shortcode. However for showing categorized packages, you can also use,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

these shortcodes. please explore the shortcodes parameter and the docs too. please check and let me know

Thank you again and regards

Hello Marina Toselli,

Hope you are well. please elaborate more on your issues. please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

I think you are talking about the loaded categories from dropdown, please let me know

For now, it is showing the categories. But for the below four packages, I hope it should work as expected for role permission too. please check and let me know

Thank you again and regards

Hello again,

I think this may be the homepage you are sharing,

Home

please elaborate on it

Thank you again and regards

Hello Marina Toselli,

Everything is working as expected. Can you please now share the issue related URLs?

Thank you again and regards

While trying to log in this message is showing…

please check and let me know

Thank you again and regards

Hello USMAN AHMAD,

Can you please let me know which anchor tag <a/> you are talking about? you are also able to control the download link format from here mask and unmask the download Link as I image attached,

please check and let me know

Thank you again and regards

Hello Paiboon Limstit,

Hope you are well. Are you urging the same request here?

I want to click both thumbnails and whole image, then popup show detailed image

please check and let me know

Thank you again and regards

Sorry for the inconvenience. The latest version download is working fine from my side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you and regards

Hello Jason Emanuelson,

Sorry for some late. It is possible if you can link in the navigation menu a link template for direct download. Otherwise, there is also a solution in my above instruction. I hope you have understood.

Thank you again and regards

I have checked your issue. It is maybe the old way you have set the menu. But for now, it may have to follow the above instruction. Otherwise, you can also keep a feature request. I hope you have understood.

Thank you again and kind regards

This message is showing while trying to log in as I image attached,

I am in Bangladesh. please check.

Thank you again and regards

You can use this mail support@wpdownloadmanager.com

Thank you and regards

if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you again and regards