Forum Replies Created
You can protect your packages by any role or you are also able to protect packages by lock options. For more details, you can check the doc here,
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings-section/. please check and let me know
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please check now. I have adjusted the dashboard profile from your active theme > download-manager > dashboard > dashboard.php file. please let me know if it works for you.
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Hello Marcel Yasi,
Hope you are well. I think you have uploaded the file through the media library option. Choosing from the Select From Media Library option, By default, it will do so. You can also choose the other option too. When you attach files from the media library as a URL WPDM simply redirects to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in the browser, please attach those files using the server file browser instead of the media library file selector. please check and let me know
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Hello Giuseppe Di Menno,
Hope you are well. Are you talking about [wpdm_login_form] shortcode redirection? it has been well documented with the redirect parameter, You can also check the details here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/. please check and elaborate on your issue.
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It has been refunded for your payments. please check and let me know
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Yes, you can also ask for requests here for customization, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check and let me know
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Sorry for the inconvenience. I have already forwarded your issue to our team authority.
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Sorry for the inconvenience. I have already forwarded your issue to our team authority.
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It has email notifications. For more details, you can check the plugin,
please check and let me know
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Can you please let me know, where making it your trouble? I shall forward it to our related authority.
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please also check your site server time or timezone. I hope it should work as expected.
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Hello Cathexis Technologies,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply to adjust the issue?
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Hello Michael Vicinelly,
Hope you are well. Sorry for the inconvenience. Can you please let me know, how you have contacted ? please check and let me know
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Hello E Le,
Hope you are well. For package notifications, you can use the email feature. And for the SMS feature, you can check this add-on,
please check and let me know
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Does this issue cause any package/file usage? Or frontend usage issues that cause trouble for your business. please check and let me know
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Which plugin you are using for protecting your packages? please check the settings and let me know
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It should work as expected. please let me know if the problem arises again. please check and let me know then.
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No, I think activation/deactivation doesn’t cause the issue. However, please let me know if you have any other issues.
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No, I have not adjusted those settings, please let me know if you have any issues.
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Yes, I have checked disabling plugins too. please let me know if you face any issues.
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It conflicted with the theme script. Switching theme it is working properly now. Please check and let me know
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please share the related URLs for checking the issue in detail.
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I have checked that for this package, https://sebakerk.nl/download/04-06-23-ds-c-van-ruitenburg/ it doesn’t need to login, anyone can download it. Can you please elaborate on this issue for guest downloading? please check and let me know
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Hello Jeremy Podger,
Sorry for your inconvenience. The redirecting is working properly from our testing site,
https://wpdmpro.w3eden.com/membership-page/
I think it may be a conflict between your plugins or theme. can you please enable/disable other plugins for checking, You may also switch the theme to another for checking. please check and let me know then
Thank you and regards
We shall try to fix the issue for you, if the problem persist I shall forward it to our team authority. I hope you have understood.
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