Nayeem Riddhi

Hello Walter Del Prete,

For bulk apply, we have also an add-on called,

WPDM Default Values

please check and let me know

Thank you again and regards

Hello Olomedia,

I was checking which plugin was making conflict, generally, shortcode works in link-templates too in our testing site. please switch to your default theme, If the active plugins have a dependency on it. please check and let me know then.

Thank you and regards

Sorry for the inconvenience. We are checking the issue and forwarded the issue to the team developers. soon you shall be updated.

Thank you and regards

Hello CScience,

Can you please let me know, which version you are using, now? please check and let me know

Thank you again and regards

Hello CScience,

Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue? while trying to access with your above credentials, I can’t able to access your downloads history page. please check and let me know

Thank you and regards

Hello Olomedia,

While checking your issue and plugin deactivation, suddenly access gets broken. Can you please tell me how you have set default templates for packages and can you please tell does the shortcode you are trying to print works in the page templates for the packages, please check and let me know

Thank you again and regards

Hello Walter Del Prete,

Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the  Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

I hope you have understood now.

please check and let me know

Hello Trisha Miller,

Hope you are well. Glad to hear that, our products helping you a lot. And we are also here helping your necessary queries. But, However, we don’t have offline documentation/PDF for now. I hope you have understood. Please let me know if you have any other queries.

Thank you and regards

Hello Marcel,

please check now. I have adjusted the Allow Access option for that package. I hope it will work fine now. please check and let me know

Thank you and regards

Hello Bradley Harrison,

Can you please elaborate more on your issue? Are you talking about the Select From Media Library or Select From Server option? please check and let me know

Thank you and regards

Hello Olomedia,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello dougvos,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello Mike Doyle,

You may have to clear your site cache too for watching the effect. Otherwise, can you please give me the code snippet which you are trying to apply and please give your temporary wp-admin login details in a private reply for adjusting the issue?

Thank you and regards

Hello Marcel,

I think here, http://dev.intranet-ivt.de/test/ the packages may be sorted from the latest uploaded packages, can you please elaborate more on your issue? please check and let me know

Thank you and regards

Glad to hear that :). If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).

Hello Peter McManus,

The Image was coming from your theme sidebar right widget. You are able to change that. However, I have created a file in your theme called single-wpdmpro.php and commented out the sidebar code. please check now and let me know

Thank you again and regards

Hello Marcel,

I think the categories filtering for the packages, it is working properly here,

http://dev.intranet-ivt.de/test/

When you click a certain category it is filtering for the related packages. Please check

Thank you and regards

Hello Vincent,

For verification of your Google app, you can check this article,
https://support.google.com/cloud/answer/7454865?hl=en
I hope it may help you. please check and let me know

Thank you and regards

Hello Mike Doyle,

Hope you are well. If you are trying to improve small changes, you can do it through CSS. Or, if you need major improvement, you may please knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood.

Thank you and regards

Hello Vincent,

Please use a secure file or use proper naming convention of files and also check read/write permission for google drive documents/files. please check and let me know

Thank you again and regards

Hello Vincent,

I have tested here with another google drive file attached, and it is working properly here,

https://doc.bni-lr.fr/download/test-bni-lr/

I think it may be related to your file permission issue. please check and let me know

Thank you and regards

For disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

I hope it may help you. Please check and let me know

Thank you and regards

Hello fancy lee,

please check now, if it works for you.

Thank you again and regards