Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 5,876 through 5,900 (of 20,641 total)
Jul 13, 2023 at 5:36 am
#188556
Moderator
Nayeem Riddhi
Staff OP

Hello Hamid Ali Anjum,

If you are using the wp-rocket plugin you can follow this doc for excluding pages from the cache,
https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache
Please check and let me know, if it helps you.

Thank you again and regards

Jul 12, 2023 at 1:42 pm
#188548
Moderator
Nayeem Riddhi
Staff OP

Hello Hamid Ali Anjum,

Hope you are well. If you are using any cache plugin, you may have the option for disabling the cache for the particular page/post. please check and let me know

Thank you and regards

Jul 12, 2023 at 9:34 am
#188543
Moderator
Nayeem Riddhi
Staff OP

Hello PU,

Hope you are well. And sorry for your some inconvenience. Please confirm if a duplicate payment has occurred or any issue regarding this. if possible, please also share your related order id details.

Thank you and regards

Jul 12, 2023 at 9:30 am
#188542
Moderator
Nayeem Riddhi
Staff OP

Hello Matthias,

Can you please let me know, are you trying to say the time is making the issue and the available time is not correctly showing as expected? please check and let me know

Thank you and regards

Jul 12, 2023 at 5:39 am
#188532
Moderator
Nayeem Riddhi
Staff OP

Hello Matthias,

Hope you are well. Can you please elaborate more on your issue? if possible please share the related URL or you can also share a screenshot. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Jul 12, 2023 at 5:13 am
#188530
Moderator
Nayeem Riddhi
Staff OP

Hello Dave K,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking/adjusting the issue?

Thank you and regards

Jul 11, 2023 at 3:11 pm
#188522
Moderator
Nayeem Riddhi
Staff OP

Hello Marcel Gremmé,

Sorry for the inconvenience. We are checking the issue and already forwarded the issue to the authority. you shall be updated accordingly.

Thank you again and regards

Jul 11, 2023 at 7:15 am
#188513
Moderator
Nayeem Riddhi
Staff OP

Hello David Mack,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Jul 11, 2023 at 7:10 am
#188512
Moderator
Nayeem Riddhi
Staff OP

Hello Dave K,

This is not possible yet. You can use only one API keys for now. I hope you have understood.

Thank you and regards

Jul 11, 2023 at 6:56 am
#188511
Moderator
Nayeem Riddhi
Staff OP

Hello Dave K,

Sorry for your inconvenience. Can you please open a separate ticket for your issue please? we shall check it for you accordingly. please check and let me know

Thank you and regards

Jul 11, 2023 at 6:47 am
#188510
Moderator
Nayeem Riddhi
Staff OP

Hello n/a,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Jul 10, 2023 at 3:25 pm
#188485
Moderator
Nayeem Riddhi
Staff OP

Hello Peter Rozendal,

Sorry for the inconvenience. We are checking the issue and already forwarded the issue to the authority. you shall be updated accordingly.

Thank you again and regards

Jul 10, 2023 at 8:21 am
#188466
Moderator
Nayeem Riddhi
Staff OP

Hello Peter Rozendal,

Hope you are well. Can you please elaborate more on your issue? if possible please share the related URL or you can also share a screenshot. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Jul 10, 2023 at 8:13 am
#188465
Moderator
Nayeem Riddhi
Staff OP

Hello,

The issue you are experiencing is due to your browser cache. Some days ago, our server was offline for several hours due to an upgrade process. During this process, Hostgator support accidentally removed PHP from our server, which led to all PHP files starting to download. However, rest assured, the problem has already been resolved; our server is back online. You may still be encountering this issue due to your browser cache. Please clear your browser cache and try again. I hope your issue will be resolved then.

Thank you and regards

Jul 10, 2023 at 6:20 am
#188457
Moderator
Nayeem Riddhi
Staff OP

Hello Faisal Alrasbi,

Sorry for your inconvenience. Can you please provide some screenshots too indicating on your issue? please check and let me know

Thank you and regards

Jul 9, 2023 at 2:59 pm
#188446
Moderator
Nayeem Riddhi
Staff OP

This page has not any downloads files or link, https://www.nabdh-alm3ani.net/press/download, can you please elaborate more on your issue? please check and let me know

Thank you again and regards

Jul 9, 2023 at 8:36 am
#188442
Moderator
Nayeem Riddhi
Staff OP

Hello Faisal Alrasbi,

Sorry for your inconvenience. Can you please elaborate more on your issue? I am not getting the issue properly. please check and let me know

Thank you and regards

Jul 9, 2023 at 8:20 am
#188440
Moderator
Nayeem Riddhi
Staff OP

Hello Faisal Alrasbi,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Jul 9, 2023 at 8:17 am
#188439
Moderator
Nayeem Riddhi
Staff OP

Hello CIALGAR,

I have checked the topic. I think the topic has been forwarded to our team developers. It shall be adjusted within the next update. please have some patience till then. Thanks for your appreciation.

Thank you again and regards

Jul 9, 2023 at 5:03 am
#188436
Moderator
Nayeem Riddhi
Staff OP

Hello CIALGAR,

Hope you are well. And sorry for the inconvenience. I don’t understand your problems clearly. Can you please clear it more? if possible, please share the related URL or some related screenshots too. you can also give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Jul 9, 2023 at 4:40 am
#188435
Moderator
Nayeem Riddhi
Staff OP

You are welcome.

Thank you again and regards

Jul 8, 2023 at 6:10 am
#188429
Moderator
Nayeem Riddhi
Staff OP

Hello Dave K,

Hope you are well. Are you trying to use this option as I image attached for the google drive add-on?

2023-07-08-120756

please check and let me know

Thank you and regards

Jul 8, 2023 at 5:55 am
#188428
Moderator
Nayeem Riddhi
Staff OP

Hello,

You are also capable to add CSS in templates section from Downloads > Templates > Page/link Template > CSS as I image attached,

2023-07-08-114439

please check and let me know, if it helps for you.

Thank you again and regards

Jul 8, 2023 at 5:38 am
#188427
Moderator
Nayeem Riddhi
Staff OP

Hello Paiboon Limstit,

We have fixed the issue. For the wp.org hosted add-ons, we maintain updates through wp.org, users will get the latest version from wp.org, we don’t update the site page for those add-ons, but downloads are always linked to the latest version from wp.org. I hope you have understood. please check and let me know

Thank you again and regards

Jul 8, 2023 at 5:34 am
#188426
Moderator
Nayeem Riddhi
Staff OP

Hello Simhachalam konari,

I have come forward with information that, you have to add data-package='[ID]' this portion too in this code snippet,

<a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download Now with URL </a>

Thus it will work properly for it. I hope you have understood. please check and let me know

Thank you again and regards

Viewing 25 posts - 5,876 through 5,900 (of 20,641 total)