Nayeem Riddhi

Hello Lucas Sanroma,

For now, we don’t have such form fields called Tag, But with the data mapping option, you can set other fields like Email, Address, Birthday, Phone Number, and Groups too. please check and let me know

Thank you and regards

please share the related package URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you again and regards

Hello Juan Carlos Maanso,

Hope you are well. And sorry for the inconvenience. Can you please follow this CSV file format and structure,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

You are also able to edit the CSV file. I hope it will work fine then. please check and let me know

Thank you and regards

Hello Lucas Sanroma,

Hope you are well. Can you please elaborate more on your requirement Tag? if possible you can share related page URLs or some screenshots too elaborate on the issue? Thanks for your appreciation.

Thank you again and regards

Hello Sam,

I think the header and footer issue is coming because of the conflict between the Avada theme setting. I have also checked that the header and footer coming properly while switching the theme. can you please check and let me know?

Thank you again and regards

Hello Sam,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

you can use this email, support@wpdownloadmanager.com

Thank you again and regards

Hello n/a,

Can you please check it again? The same message is appearing. please check and let me know

Thank you again and regards

Sorry for the inconvenience. We are checking the issue and already forwarded the issue to the team developers. you shall be updated accordingly.

Thank you again and regards

please check here, https://areariservata.valla.com/wpdm-test/, I have set the category parameters here, and here coming the particular categories. please check and let me know

Thank you again and regards

please let me know then if any issue arises.

Thank you again and regards

Can you please compress the files normally, I hope it should work fine then. And if any issue arises from the upload limit, it can be a server issue, WPDM doesn’t handle it, for that, you can read this article, https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

please check and let me know

Thank you again and regards

Hello bigcat35,

The compression of your files to zip is not well formatted, I have used https://7-zip.org/ file archiver

The extracting is working properly here. please check and let me know

Thank you and regards

Hello bigcat35,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Your shortcode format is not correct, please use the shortcode like the format here,

[wpdm_archive_compact category="YOUR_WPDM_CATEGORY_SLUGS" template="link-template-default" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]

I hope it will work fine then. please check and let me know

Thank you and regards

Hello Alice,

Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue, and how you are setting the upload directory? please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Yes, you can also use the category parameter too. It is available for this shortcode. please check and let me know

Thank you again and regards

Hello n/a,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

If you wish I can forward it to our related team developers for this feature. Or you may also be able to keep the request here,

Download Manager Pro Feature Request

please check and let me know

Thank you and regards

Hello Marina Toselli,

Can you please share with me which shortcode you are using here, Thus I can reproduce this in my testing environment and forward it to our related team developers?

Thank you and regards

Hello Marina Toselli,

You should use Category Slug or Slugs in the id parameter in your shortcode. However for showing categorized packages, you can also use,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

these shortcodes. please explore the shortcodes parameter and the docs too. please check and let me know

Thank you again and regards

Hello Marina Toselli,

Hope you are well. please elaborate more on your issues. please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards