Forum Replies Created
I think you may have to change time settings for other plugins too. please check and let me know
Thank you again and regards
Hello Mario Fischer,
We are checking the issue and already forwarded the issue to the team authority. you shall be updated accordingly.
Thank you again and regards
I have again forwarded the issue to the team authority. you shall be updated accordingly.
Thank you again and regards
Hello n/a,
Sorry for being some late. Can you please let me know for Manage Categories which add-on you are using? please check and let me know
Thank you and regards
Hello Keith Laurie,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello RWF,
Hope you are well. And welcome to knocking for this. I have already forwarded the issue to the team authority. you shall be updated accordingly.
Thank you again and regards
Hello Bill English,
Hope you are well. And sorry for the inconvenience. For password lock process details, can you please check this doc?
And for your issues, please share the related URLs, you can also share some screenshots, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
You can also make a screen video regarding this screenshot,
https://photos.app.goo.gl/R35p4k7hbv7LmZ1U6
Please check and let me know
Thank you again and regards
We are checking the issue and already forwarded the issue to the team authority. you shall be updated accordingly.
Thank you again and regards
Hello Hamid Ali Anjum,
For now, WPDM has also cache clear options, please you may check this option from Downloads > Settings > Privacy > Cache & Stats as i image attached,
please check and let me know, if it works for you.
Thank you again and regards
Hello Ernie high,
Hope you are well. Are you trying to backup safely your files? you can follow this doc,
please elaborate more in detail on what you are trying to adjust, for template tags, you can explore this doc too,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
please check and let me know
Thank you and regards
Hello Matthias,
Have you tried this option too?
please check and let me know
Thank you and regards
Hello Dave K,
You can try from this file for adjusting your needed CSS,
wp-content\plugins\download-manager\src\Package\views\lock-options-iframe.php
And keeping back up the file, you can follow this doc,
please check and let me know, if it helps you.
Thank you again and regards
Hello Hamid Ali Anjum,
If you are using the wp-rocket plugin you can follow this doc for excluding pages from the cache,
https://docs.wp-rocket.me/article/54-exclude-pages-from-the-cache
Please check and let me know, if it helps you.
Thank you again and regards
Hello Hamid Ali Anjum,
Hope you are well. If you are using any cache plugin, you may have the option for disabling the cache for the particular page/post. please check and let me know
Thank you and regards
Hello PU,
Hope you are well. And sorry for your some inconvenience. Please confirm if a duplicate payment has occurred or any issue regarding this. if possible, please also share your related order id details.
Thank you and regards
Hello Matthias,
Can you please let me know, are you trying to say the time is making the issue and the available time is not correctly showing as expected? please check and let me know
Thank you and regards
Hello Matthias,
Hope you are well. Can you please elaborate more on your issue? if possible please share the related URL or you can also share a screenshot. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Dave K,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking/adjusting the issue?
Thank you and regards
Hello Marcel Gremmé,
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to the authority. you shall be updated accordingly.
Thank you again and regards
Hello David Mack,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Dave K,
This is not possible yet. You can use only one API keys for now. I hope you have understood.
Thank you and regards
Hello Dave K,
Sorry for your inconvenience. Can you please open a separate ticket for your issue please? we shall check it for you accordingly. please check and let me know
Thank you and regards
Hello n/a,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards