Forum Replies Created
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team developers. Thanks for your appreciation.
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Sorry for your inconvenience again. Can you please let me know what issue you are facing now? We shall fix that for you.
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You are welcome.
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please take the example from the doc you might need to put the file name with the rest API parameters like this: your-dir/filename.ext.. please check and let me know
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please follow the doc. I hope your problem should be resolved.
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Hello Kenechukwu Nkamuo,
Hope you are well. Are you trying to use WPDM REST API? For that, you can check this doc too,
https://imsas.github.io/wpdm-rest-api-docs/#create-a-package
and here is our add-on,
please check and let me know
Thank you and regards
Hello Laura Miner,
Sorry again. Can you please share the credentials here in a private reply? I haven’t access to the email for checking. I hope you have understood.
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you can also use our this elementor add-on for your requirements
please check and let me know
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You can use this email support@wpdownloadmanager.com
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I think it is working properly now without your AWS credentials, please check your read and write permission for the credentials, configuration, and necessary settings too. Thus, I hope it will work properly for you. And for the loading issue, it was conflicting with any of your activated plugins. If you activate the plugin now, please check before which plugin is making a conflict. I hope your issue will be resolved then. please check and let me know
Thank you and regards
please check now, I have adjusted some CSS like the below from the Appearance > Customize > Additional CSS section
div#udm-account > a.udb-item {
display: none !important;
}please check and let me know
Thank you and regards
Hello Gayle,
Hope you are well. And sorry for the inconvenience. Can you please share the PHP log error info? what error is coming when LearnDash is activated? please check and let me know
Thank you and regards
Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Hello Frank Lars,
Hope you are well. You can check our this Gutenberg block plugin,
please check and let me know, if it helps you.
Thank you and regards
Hello Laura Miner,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Do you want to remove this menu/text link as I image attached,
please check and let me know
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Glad to hear that, No, I have not adjusted any settings. please let me know if you have any queries more.
Thank you again and regards
I have tested attaching the file for this download file,
https://www.d3engineering.com/download/wpdm-test/
It is working properly here, can you please check and let me know
Thank you and regards
Hello,
The shortcode is deprecated, it is no longer available now with the latest version. You can check the available PRO version shortcodes here,
https://www.wpdownloadmanager.com/doc/short-codes/
please check and let me know
Thank you and regards
Hello,
Can you please let me know, which shortcode you are trying to display? please check and let me know
Thank you and regards
Hello Chris Markham,
Hope you are well. Can you please check this article,
How to Increase the Maximum File Upload Size in WordPress Download Manager
if your problem persists, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
please let me know if you have any issue more.
Thank you and regards