Forum Replies Created
Hello,
I can’t able to login with your credentials. However, For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
I hope you understand now.
please check and let me know.
Thank you and regards
The search feature is working properly from our testing site. I think it may be a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you and regards
I have again forwarded the message. Thanks for your patience.
Thank you again and regards
Hello Cheryl Spangenberg,
Hope you are well. please check now, I have adjusted the link template, thus it is working properly now. please check and let me know, if you have issues.
Thank you and regards
You are welcome. please let me know if you have any issues.
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Hello Michael Green,
Hope you are well. Can you please share the related URLs? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Michael Green,
Hope you are well. Can you please share the related URLs? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello John Suomi,
Hope you are well. WPDM is compatible with PHP 8. And for upgrading the current license to a business, shall I forward it to our team authority? please check and let me know
Thank you and regards
Today is the weekend for some colleagues. Soon, they will be active for your replies. Thanks for your patience and appreciation.
Thank you again and regards
Can you please open a separate ticket for your Mailchimp issue, please
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For the menu that will showcase Login/Register, you can check this doc,
please check and let me know, if it helps you.
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As per the product description, all features are included. you can also check that here, https://www.wpdownloadmanager.com/pricing/. Now, you can let me know where you are facing trouble. please let me know, we shall fix that for you. please check and let me know
Thank you and regards
I have already forwarded your issue to our team authority. I hope you should get an update soon.
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You are welcome. please let us know if you have more queries.
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We have updated the MailChimp add-on. please update the add-on and let us know the issue
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Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. thanks for your appreciation.
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Sorry for the inconvenience. I have already forwarded your issue to our team authority.
Thank you again and regards
Thank you for the update. please let me know if you have any other queries.
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Am I able to check for enabling/disabling the plugins? please check and let me know
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Automatically have the login/registration model pop up without having to click, this feature is not available right now. But you are also capable of ordering customization service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check and let me know
Thank you and regards
Hello,
From the latest version of MailChimp, It is working properly from our testing site. I think it may be a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you again and regards
We have adjusted the issue. Please try again, it should work fine for you now. please check and let me know
Thank you and regards
Hello KATLEEN VANDERBEKEN,
Hope you are well. Download Manager generally works with all common themes. But it may have some conflicts with CSS or can be with JS too. But we have also a setting disabling certain scripts/styles. please check installing Download Manager and let us know
Thank you and regards
The topics are not assigned by me. I hope soon they will be replied. I hope you have understood.
Thank you again and regards
I have got the message now. The issue is going to be checked in a while.
Thank you again and regards