Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 26 through 50 (of 19,816 total)
in reply to: Amazon S3 Not showing #209225

Nayeem Riddhi
Moderator

Images are not available with your links. Please kindly check.

Thank you

in reply to: Email notification #209224

Nayeem Riddhi
Moderator

For Email send, can you check with a SMTP plugin, if it is working properly or not. Please kindly check.

Thank you

in reply to: CSV Import Issue – Missing Thumbnails in Admin List #209223

Nayeem Riddhi
Moderator

You can use any popular plugin. You can check here, https://wordpress.org/plugins/search/Bulk+Featured+Image/. Please check and let me know if you need any help.

Thank you and regards

in reply to: All available Tags options not showing #209222

Nayeem Riddhi
Moderator

It is weird. I think it can have a conflict between your plugins or theme. Can I enable/disable plugins for checking or switch theme for checking if there any conflict ? Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Hello Greg,

Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Email notification #209219

Nayeem Riddhi
Moderator

Hello axel galan,

Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Help with order #209218

Nayeem Riddhi
Moderator

Hello Laura Miner,

Hope you are well. And sorry for the inconvenience. Can you please share your payment details or order id details thus i can forward it to our team authority. Please kindly check.

Thank you and regards

in reply to: Again license update paid, but still not activated #209217

Nayeem Riddhi
Moderator

Hello Cornelis Bockemühl,

Hope you are well. I think you are facing issue with, you paid for license but it is not activated from your account. Can you please share your payment details or order id details thus i can forward it to our team authority. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

Does the adjusted code you kept backup in your theme or any plugin that overriding the shortcode appearance? Please kindly check and let me know.

Thank you and kind regards

in reply to: FILE SETTINGS AND GENERAL SETTINGS NOT WORKING #209206

Nayeem Riddhi
Moderator

It is working properly from our testing site. The issue also not claiming by other users. Can i check the issue for enabling/disabling plugin or switching theme? Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Can you use our latest version add-on now? You can keep backup the add-on now what you are using. And please check and let me know if the latest version add-on shortcode works properly and fulfill your requirements. Please kindly check.

Thank you and regards

in reply to: FILE SETTINGS AND GENERAL SETTINGS NOT WORKING #209200

Nayeem Riddhi
Moderator

Shall i check enabling/disabling plugin or switching theme for checking if there any conflict? Please kindly check.

Thank you

in reply to: CSV Import Issue – Missing Thumbnails in Admin List #209194

Nayeem Riddhi
Moderator

If you are facing issue with featured image. The image is not properly attached. Please kindly check and let me know.

Thank you and regards

in reply to: FILE SETTINGS AND GENERAL SETTINGS NOT WORKING #209193

Nayeem Riddhi
Moderator

Hello sara Cicchinelli,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

in reply to: CSV Import Issue – Missing Thumbnails in Admin List #209186

Nayeem Riddhi
Moderator

I have checked some packages. Those thumnails are coming properly. Can you please kindly let me know which packages causing the issue? Please kindly check and let me know.

Thank you and regards

in reply to: CSV Import Issue – Missing Thumbnails in Admin List #209176

Nayeem Riddhi
Moderator

Can you please kindly share the CSV file too that you are using for bulk import? Please kindly check and let me know.

Thank you and regards

in reply to: Amazon S3 Not showing #209172

Nayeem Riddhi
Moderator

You can upload images here, https://imgbb.com/ and share the links. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Amazon S3 Not showing #209170

Nayeem Riddhi
Moderator

Can you please elaborate on WP-downloader? Please kindly share some screenshots and the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Server File Select Pagination Doesn’t Work #209169

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: All available Tags options not showing #209168

Nayeem Riddhi
Moderator

Hello Joanne Baik,

Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards


Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards


Nayeem Riddhi
Moderator

Have you took customization service from us? Please kindly let me know also share the order id details thus I can forward it to our team authority. Please kindly check and let me know.

Thank you and regards

in reply to: DM Pro Zip package download problem #209155

Nayeem Riddhi
Moderator

You are welcome

in reply to: DM Pro Zip package download problem #209149

Nayeem Riddhi
Moderator

You can edit your page template for removing whole package download option and keeping only single file download. Please kindly check.

Thank you

in reply to: WPDM Directory Add-on shows no content #209147

Nayeem Riddhi
Moderator

It was shortcode issue, not individual downloads. Yes you have to give login=0, if you want to give access to all visitors. Please kindly check and let me know if you have any more queries.

Thank you and regards

Viewing 25 posts - 26 through 50 (of 19,816 total)