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Nayeem Riddhi

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Viewing 25 posts - 26 through 50 (of 18,942 total)
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Apr 30, 2025 at 6:56 am in reply to: Problem with Upload File #205890

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Apr 30, 2025 at 3:28 am in reply to: long delay loading the list of downloads #205888

Nayeem Riddhi
Moderator

Can you please kindly check your log error/info details if there any issue related WPDM? Please kindly check.

Thank you and regards

Apr 30, 2025 at 12:21 am in reply to: Problem with Upload File #205886

Nayeem Riddhi
Moderator

Can you please setup PHP error log from your this page, https://museodiocesanoprenestino.it/wp-admin/index.php, thus we can check the issue what happening related to WPDM? Please kindly check.

Thank you and regards

Apr 29, 2025 at 11:33 pm in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205885

Nayeem Riddhi
Moderator

You can continue your discussion with your another ticket. Please kindly check.

Thank you and regards

Apr 29, 2025 at 11:31 pm in reply to: long delay loading the list of downloads #205884

Nayeem Riddhi
Moderator

Hello K. Latham,

Hope you are well. Thanks for writing to us. This can be your site issue. You can use a better cache plugin and also use the latest version of WPDM. Please kindly check.

Thank you and regards

Apr 29, 2025 at 3:59 pm in reply to: Attached Files not publishing in v.6.7.4 #205877

Nayeem Riddhi
Moderator

Ok, glad to hear this. Can you please let me know if you are facing any issues more? Please kindly check.

Thank you and regards

Apr 29, 2025 at 3:56 pm in reply to: User Names #205876

Nayeem Riddhi
Moderator

Can you please share which usernames it is happening, thus i can check it elaborately. Please kindly check.

Thank you and regards

Apr 29, 2025 at 3:54 pm in reply to: Need the My Account link to redirect to a specific page. #205875

Nayeem Riddhi
Moderator

Please kindly adjust page link from Downloads > Settings > Frontend Access > User Dashboard > Dashboard Page, I have already adjusted a page, you can choose yourself too. Please kindly check.

Thank you and regards

Apr 29, 2025 at 3:40 pm in reply to: User Names #205873

Nayeem Riddhi
Moderator

I have tried from test_nayeem username, It is working properly as expected from your site. Can you please kindly check again? Please kindly check.

Thank you and regards

Apr 29, 2025 at 3:22 pm in reply to: “Send download link” could not be deactivate #205870

Nayeem Riddhi
Moderator

I have tested here, https://2mag.de/download/wpdm-test/, it is working as expected, not sending any mail. Please kindly check and let me know.

Thank you and regards

Apr 29, 2025 at 3:11 pm in reply to: register form shows error message #205868

Nayeem Riddhi
Moderator

Hello Mordy Rubin,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Apr 29, 2025 at 3:09 pm in reply to: Need the My Account link to redirect to a specific page. #205867

Nayeem Riddhi
Moderator

Hello Brittany Langevin,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Apr 29, 2025 at 3:07 pm in reply to: New packages not displaying #205866

Nayeem Riddhi
Moderator

You are welcome.

Apr 29, 2025 at 3:05 pm in reply to: Links working differently #205865

Nayeem Riddhi
Moderator

Please kindly check now. I have adjusted from Downloads > Settings > General > Open in browser enabled, thus I hope it is working expected as per your requirements. Please kindly check.

Thank you and regards

Apr 29, 2025 at 2:45 pm in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205862

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Apr 29, 2025 at 11:40 am in reply to: Problem with Upload File #205855

Nayeem Riddhi
Moderator

Can I do the test for somewhile? Please kindly check.

Thank you and regards

Apr 29, 2025 at 11:39 am in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205854

Nayeem Riddhi
Moderator

I can test disabling plugin/switching theme for 10-15 minute for finding if there any issue exist. Please kindly check.

Thank you and regards

Apr 29, 2025 at 10:25 am in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205850

Nayeem Riddhi
Moderator

I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this. Please kindly check.

Thank you and regards

Apr 29, 2025 at 10:06 am in reply to: Download not working on WPML translated site #205849

Nayeem Riddhi
Moderator

I think the slug is causing the issue if it not be changed then the issue might not be arisen. Please kindly check.

Thank you and regards

Apr 29, 2025 at 9:37 am in reply to: Problem with Upload File #205848

Nayeem Riddhi
Moderator

I think there is conflict between your plugins, so it may be conflting. You can disable one by one other plugins for testing if there any conflicts. please kindly check.

Thank you and kind regards

Apr 29, 2025 at 8:12 am in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205844

Nayeem Riddhi
Moderator

Your previous credentials are not working. Please kindly reactivate it again.

Thank you and regards

Apr 29, 2025 at 5:07 am in reply to: Problem closing login modal window #205839

Nayeem Riddhi
Moderator

I have updated information from our team that the issue will fixed on the next update. Please kindly check.

Thank you and kind regards

Apr 29, 2025 at 3:03 am in reply to: Advanced Access Control Errors #205837

Nayeem Riddhi
Moderator

Hello Benjamin Hurley,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Apr 29, 2025 at 3:02 am in reply to: New packages not displaying #205836

Nayeem Riddhi
Moderator

Hello Chelsea Profit,

Hope you are well. I have checked that the topic already marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.

Thank you and kind regards

Apr 29, 2025 at 3:01 am in reply to: Links working differently #205835

Nayeem Riddhi
Moderator

Hello Glenn Davila,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Viewing 25 posts - 26 through 50 (of 18,942 total)
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