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Nayeem Riddhi

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Viewing 25 posts - 426 through 450 (of 19,862 total)
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Aug 4, 2025 at 5:38 am in reply to: md.svg contains JS/Redirector.PIY trojan #207825

Nayeem Riddhi
Moderator

This is coming false positive from ESET. Checked here, https://www.virustotal.com/gui/file/136779c1e00c9cc8b1e732eadbde8755e612ae7536d4e04ddc0ebef512641061/detection. Please kindly check.

Thank you

Aug 4, 2025 at 5:36 am in reply to: gutenberg table builder doesnt show downloads #207824

Nayeem Riddhi
Moderator

Hello Pixel Fish,

Hope you are well. Are you using this add-on, https://wordpress.org/plugins/wpdm-gutenberg-blocks/. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Aug 4, 2025 at 4:18 am in reply to: The CSV import is not working #207822

Nayeem Riddhi
Moderator

Please kindly let me know do you want overwrite existing packages or create new packages? If overwrite it needs the existing IDs. Please kindly check.

Thank you

Aug 3, 2025 at 1:58 pm in reply to: Cancel an order urgently #207820

Nayeem Riddhi
Moderator

Hello Faysal Ahmed,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Aug 3, 2025 at 10:20 am in reply to: txt.svg, md.svg JS/Redirector.PIY #207818

Nayeem Riddhi
Moderator

Hello burah hi,

Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Aug 3, 2025 at 2:49 am in reply to: All of a sudden Upload of EXE and ZIP files fail… #207816

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you

Aug 1, 2025 at 1:12 pm in reply to: md.svg contains JS/Redirector.PIY trojan #207802

Nayeem Riddhi
Moderator

Our team member asking for checking the issue. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Aug 1, 2025 at 8:28 am in reply to: md.svg contains JS/Redirector.PIY trojan #207801

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Aug 1, 2025 at 8:20 am in reply to: The CSV import is not working #207800

Nayeem Riddhi
Moderator
This reply has been marked as private.
Aug 1, 2025 at 7:57 am in reply to: md.svg contains JS/Redirector.PIY trojan #207798

Nayeem Riddhi
Moderator

I need to check the issue on my server, does the antivirus free version available? Please kindly check.

Thank you and regards

Aug 1, 2025 at 5:57 am in reply to: md.svg contains JS/Redirector.PIY trojan #207794

Nayeem Riddhi
Moderator

Is it available on wordpress.org repository? Please kindly check.

Thank you

Aug 1, 2025 at 5:15 am in reply to: md.svg contains JS/Redirector.PIY trojan #207792

Nayeem Riddhi
Moderator

Hello Savvas,

Hope you are well. And sorry for the inconvenience. Can you please let us know which antivirus you are checking so we can check it further? Please kindly check.

Thank you.

Aug 1, 2025 at 4:14 am in reply to: The CSV import is not working #207790

Nayeem Riddhi
Moderator

Please give all data thus i can make a CSV file for you that should work. Please kindly check.

Thank you and regards

Aug 1, 2025 at 2:59 am in reply to: The CSV import is not working #207788

Nayeem Riddhi
Moderator

Hello Anne Savastano,

Hope you are well. For bulk import, you can follow this doc,

Bulk Import

and this CSV file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, you can edit and use it with your datas. Please kindly check and let me know.

Thank you and regards

Aug 1, 2025 at 2:04 am in reply to: Pre-sales questions (chat not working) #207785

Nayeem Riddhi
Moderator

Yes, for overwriting existing fields/data you have to use existing packages ID in the CSV file. Please kindly check.

Thank you

Aug 1, 2025 at 2:01 am in reply to: wpdm-cache vulnerability hacking #207784

Nayeem Riddhi
Moderator

Hello Chileprevencion,

Hope you are well. Really sorry for the inconvenience. Can you please let me know which service or plugin reporting this issue, thus we can check the details in further. Please kindly check.

Thank you

Aug 1, 2025 at 1:53 am in reply to: Centering featured image in page template #207783

Nayeem Riddhi
Moderator

Glad to hear this. I think the white box is not available now around the image. Please kindly check.

Thank you

Jul 31, 2025 at 5:25 pm in reply to: How to Cancel a subscription on the site #207777

Nayeem Riddhi
Moderator

Ok, Our team authority may check this. Please kindly let me know if you have any more queries.

Thank you and regards

Jul 31, 2025 at 5:23 pm in reply to: Centering featured image in page template #207776

Nayeem Riddhi
Moderator

Please kindly check now, I have adjusted the page template with a CSS.

Thank you

Jul 31, 2025 at 2:59 pm in reply to: Centering featured image in page template #207770

Nayeem Riddhi
Moderator

You want the image full width? Please kindly let me know.

Thank you

Jul 31, 2025 at 2:35 pm in reply to: Centering featured image in page template #207767

Nayeem Riddhi
Moderator

Please kindly check now, I have adjusted the page template of package.

Thank you

Jul 31, 2025 at 4:03 am in reply to: Centering featured image in page template #207748

Nayeem Riddhi
Moderator

I have checked your shared URL, it is approximately full sizes. Do you want to image size smallrer and centered? Please kindly check.

Thank you and regards

Jul 31, 2025 at 2:16 am in reply to: Pre-sales questions (chat not working) #207747

Nayeem Riddhi
Moderator

Hello Emily Proctor,

Hope you are well. Thanks for writing to us.

For custom taxonomies WPDM has its custom categories and tags. For more custom fields you can check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/

You can use categories, tags or custom fields on Bulk Import csv file, you can also overwrite existing fields using ID column, you can use this CSV file for your purposes, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

For filter hierarchy, you can checxk this add-on,https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ and these shortcodes, https://www.wpdownloadmanager.com/doc/short-codes/

Please kindly check and let me know.

Thank you and regards

Jul 30, 2025 at 1:20 pm in reply to: PDF Preview Working, but Dropbox Download Isn’t #207744

Nayeem Riddhi
Moderator

Can you please kindly clear your site cache? Please kindly let me know then.

Thank you

Jul 30, 2025 at 5:38 am in reply to: PDF Preview Working, but Dropbox Download Isn’t #207737

Nayeem Riddhi
Moderator

I have tested here, https://distributor.charm.com/en/download/test-ana-new, the download is working properly as expected here. Please kindly let me know.

Thank you and regards

Viewing 25 posts - 426 through 450 (of 19,862 total)
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