Nayeem Riddhi

Hello Joe Batty,

Can you please share which shortcode you are using for [wpdm_all_packages] shortcode? If you are using page_link you can also use title instead of it in the cols parameter of [wpdm_all_packages] shortcode. please check and let me know

Thank you and regards

I have forwarded your requests to our team authority again. Sorry for the delay.

Thank you again and regards

I have forwarded your requests to our team authority again. Sorry for the delay.

Thank you again and regards

Hello Jorge Sotolongo,

Hope you are well. And sorry for the inconvenience. Can you please share the PHP log error info related to this error that is appearing? please check and let me know

Thank you and regards

Ok, I have got the issue. For lock option adding extra CSS. please follow this suggestions, please copy the file from this directory,

wp-content\plugins\download-manager\src\Package\views\lock-options-iframe.php and put this file in your active theme directory like this,

wp-content\themes\your-active-theme\download-manager\lock-options-iframe.php and then add this CSS

 .w3eden .modal-dialog.modal-dialog-centered {
    width: 980px !important;
    height: 600px !important;
}

in the lock-options-iframe.php file for the first CSS <style> </style> block. Thus it will work for you for the CSS adjustments and also for backup the file for next update. I hope you have understood now. please check and let me know

Thank you and regards

Hello,

Please check the demos here, if you can find a suitable for you,
https://try.wpdownloadmanager.com/gutenberg-table-builder/
https://try.wpdownloadmanager.com/archive-page-compact/
https://try.wpdownloadmanager.com/advanced-search-left/
please check and let me know

Thank you and regards

Hello,

Without dashboard there are many ways to filter categories with download packages and show downloads by their categories. please check and let me know

Thank you and regards

For now, those packages are assigned to members/users they can be seen through https://try.wpdownloadmanager.com/user-dashboard/?udb_page=my-downloads, section. However, for category assigned to downloads and can be navigated through user dashboard is not available now, but you can also take our customization service here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check and let me know.

Thank you and regards

Hello,

Do you want to see the download packages category here in this section,https://wpdmpro.w3eden.com/wpdm-dashboard/?udb_page=my-downloads, please check and let me know

Thank you and regards

Please put the below CSS in your theme style.css or anywhere you want to backup,

 .w3eden .modal-dialog.modal-dialog-centered {
    width: 980px !important;
    height: 600px !important;
}

please clear also site cache for watching the change of your site.

please check and let me know, if it works for you.

Thank you and regards

If any information is missing from the frontend, you can edit your related page/link templates by using these template tags here,

https://www.wpdownloadmanager.com/doc/templates/template-tags/

please check and let me know

Thank you and regards

Please share the related URL to give you the adjusted CSS.

Thank you and regards

Unique download count coming too from you end, please check my attached images. However, for total count and exporting filtered stats I am going to forward it to our team authority,

Thanks for your appreciation.

Thank you again and regards

Hello,

Sorry for anything missing. please let me know if you have any questions or information you need. please check and let me know

Thank you and regards

I have already forwarded your request for Must Agree with Terms lock option in the single download file to our team developer. Thanks for your appreciation.

Thank you and regards

Yes, possible. It is a simple implementation for assigning categories to downloads. please let me know, if you have any more queries.

Thank you and regards

Yes, you can. However, For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the  Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

I hope you understand now.

please check and let me know.

Thank you and regards

Thank you. please let me know if you have any queries more.

Thank you again and regards

For now, the user dashboard My Downloads section has been implemented for specific members only not by roles. A role can be a group of users/members but the member/user is defined as a single user. My downloads has been implemented for single user. I hope you have understood now. please check and let me know if you have any queries.

Thank you and regards

The [download_link] template tag is responsible for the main download button. However, The lock option is available too for single file download with some lock options. If you want I can forward it to our developers for implementation with the Must Agree with Terms lock option. please check and let me know

Thank you and regards

I have checked your issue. The lock options will affect only the main download button. Individually file list download or single download lock option will not work. I hope you understand now. please check and let me know, if you have any queries.

Thank you and regards

Only chosen roles and members reveal the package. I hope you have understood. please check and let me know

Thank you and regards

It is working as expected. please check now for the Test User. You have to select the member user too from Select Members as I image attached,

please check and let me know.

Thank you and regards

Can you please give temporary wp-admin administrator login details too in a private reply to check the issue? Also please share which package you have already shared with the Test User. please check and let me know.

Thank you and regards

Hello Simon,

Hope you are well today. I am not getting the issue that you have described. Can you please elaborate more on your issue? If possible, please share the related URL too.

Thank you again and regards