Nayeem Riddhi

Hello,

Please check my attached video, it is working properly from my side,

https://drive.google.com/file/d/1f5uIeXfYKlumZCgR6-5izeiutvXjYqVt/view

please check and let me know.

Thank you and regards

I have tested here for adding cart, https://akashicrecords.com/download/test-package/. It is working properly as expected. Can you please elaborate more on your issue? please check and let me know.

Thank you and regards

Hello Joyce Lee,

Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Can you please let me know which shortcode you are using on your pages, thus I can test it in my testing site. please check and let me know.

Thank you and regards

Hello Scott,

For now, I have checked that for your page it doesn’t take much time than the normal. I hope you can continue now without any hesitation. please let me know, if you have any queries.

Thank you and regards

Hello Karolina Kupczak,

Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello Matthias,

We have fixed the issue, please update your plugin to the latest. Please check and let me know, if you have any queries.

Thank you and regards

You can use support@wpdownloadmanager.com email address. please let me know, if you have any queries.

Thank you and regards

Hello Alexander Arzhanov,

Hope you are well. Can you please share the related URL too, thus we can further check.

Thank you and regards

I have back with information that, all pdf view is inside iframe, no way to embed them directly on page. However, it maybe possible, but need heavy customization. I hope you have understood. please check and let me know, if you have any queries.

Thank you and regards

Hello Scott,

We have fixed the issue, please update your plugin to the latest. Please check and let me know, if you have any queries.

Thank you and regards

I can’t say the exact time. But it maybe within next updates. I hope you have understood.

Thank you and regards

Hello Andrea Koeppel,

Hope you are well. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue in detail?

Thank you and regards

Sorry for the inconvenience. It is working properly from our side. However, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

I am continuing to replying the topic here, https://www.wpdownloadmanager.com/support/topic/combine-a-modal-pop-up-with-the-doc_preview/.

Kind regards

Hello Scott,

I have replied to your topic issue here,

Combine a modal pop-up with the [doc_preview]

Kind regards

Ok, I have got your issue with page performance. Can you please let me know which shortcode you are using with the PDF viewer addon on this page, https://dev.neonet.org/policies/? Thus, I can forward the issue to our team developers. Thanks for your appreciation.

Thank you again and regards

Yes, please, for now, continue with the full URL replacing the title to work. Please let me know if you have any queries.

Thank you and regards

I have already again forwarded your requests to our team authority. Sorry for the delay.

Thank you again and regards

You are welcome.

Thank you again and regards

Hello Ryan Stueve,

Hope you are well. And sorry for the inconvenience. Can you please let me know which WPDM PRO and PDF Viewer version you are using now? please check and let me know.

Thank you and regards

Sorry for the delay. We are checking the issue and I have already again forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

I have back with information that, the Google QR code API has been deprecated. We’ll use a different service soon to make the template tag active again. I hope you have understood. Thanks for your appreciation.

Thank you and regards