Forum Replies Created
Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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I can’t say the exact time. However, I have forwarded again the issue to our team authority. Thanks for your appreciation.
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Hello,
You will be glad to hear that the feature will be available with the plugin update within this week. Please check and let me know, if you have any queries.
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Yes. Please let me know, if you have queries.
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I can’t say the exact time. I am not related to this. But you can also check the change log here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/. Please check and let me know, if you have any queries.
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I can’t say the exact time. But the updates come regularly. I hope you have understood.
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I have back with information from our developer that the option will be available in the next update. please check and let me know, if you have any queries.
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Sorry for your inconvenience. NinjaForm is not available for Form Lock add-on, you can check the available form plugin here, https://www.wpdownloadmanager.com/download/wpdm-form-lock/. Please check and let me know, if you have any queries.
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I have informed from our team authority that, you can use wpdm_get_files filter hook instead of wpdm_package_files hook. please check and let me know, if you have any queries.
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Hello Thomas Gerber,
I have forwarded your request to our team authority. Thanks for your appreciation.
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Yes, this feature was once available. Our developer said that, we shall soon reactivate the plain/flat download URL option. I hope you have understood. please let me know if you have any queries.
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Dynamic plain URL means not harcoded URL, you will put the template variable in your link/page template then it will create wp-content/uploads/download-manager-files/mypackagedocument.pdf link like this for your package attached file. However, I have information from our team authority that no such option is available for now. But we shall soon reactivate the plain/flat download URL. I hope you have understood. please check and let me know, if you have any queries.
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Hello Emily Prince,
Hope you are well. Thanks for writing to us. Updating your card information is possible when your orders will expire. I hope you have understood. Please check and let me know, if you have any queries.
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Hello Thomas Gerber,
Hope you are well. Thanks for writing to us. Do you want a dynamic plain URL? Like when you will apply the link template to a package it will do a plain URL automatically for the package. Otherwise, If you need a plain URL of your document, you can also copy the file URL from your server directory or the Media Library option. Thus I hope it may resolve your issue. please check and let me know.
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Please let me know, if your issue has been resolved or not.
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I think you are using form lock add-on and download buttons are enabled with form lock modal. Now, for the close button, this feature is working properly from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another. Please check and let me know.
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Hello @gokuss91,
Hope you are well. Thanks for writing to us. I have forwarded your requirements to our team authority. I hope, soon I can update to you. Thanks for your appreciation.
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Hello GEORGES ETIENNE,
Hope you are well. Thanks for writing to us. Can you please share the related URL for the issue? Please check and let me know.
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Hello Ryan Stueve,
We are here if you face any issue with WPDM product or services. Please don’t hesitate to knock us again. We shall fix any issue for you.
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Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
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It count the unique visitor. I hope you have understood. please check and let me know, if you have any queries.
Thank you
We have fixed your issue. please let me know, if you have any queries.
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