Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 4,051 through 4,075 (of 20,420 total)
May 20, 2024 at 1:53 pm
#195637
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

May 20, 2024 at 7:52 am
#195633
Moderator
Nayeem Riddhi
Staff OP

I can’t say the exact time. However, I have forwarded again the issue to our team authority. Thanks for your appreciation.

Thank you and regards

May 19, 2024 at 4:28 pm
#195625
Moderator
Nayeem Riddhi
Staff OP

Hello,

You will be glad to hear that the feature will be available with the plugin update within this week. Please check and let me know, if you have any queries.

Thank you and regards

May 19, 2024 at 3:06 pm
#195623
Moderator
Nayeem Riddhi
Staff OP

Yes. Please let me know, if you have queries.

Thank you again and regards

May 19, 2024 at 1:26 pm
#195621
Moderator
Nayeem Riddhi
Staff OP

I can’t say the exact time. I am not related to this. But you can also check the change log here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/. Please check and let me know, if you have any queries.

Thank you and regards

May 19, 2024 at 1:13 pm
#195619
Moderator
Nayeem Riddhi
Staff OP

I can’t say the exact time. But the updates come regularly. I hope you have understood.

Thank you and regards

May 19, 2024 at 1:09 pm
#195617
Moderator
Nayeem Riddhi
Staff OP

I have back with information from our developer that the option will be available in the next update. please check and let me know, if you have any queries.

Thank you and regards

May 19, 2024 at 10:27 am
#195614
Moderator
Nayeem Riddhi
Staff OP

Sorry for your inconvenience. NinjaForm is not available for Form Lock add-on, you can check the available form plugin here, https://www.wpdownloadmanager.com/download/wpdm-form-lock/. Please check and let me know, if you have any queries.

Thank you and regards

May 19, 2024 at 6:44 am
#195610
Moderator
Nayeem Riddhi
Staff OP

I have informed from our team authority that, you can use wpdm_get_files filter hook instead of wpdm_package_files hook. please check and let me know, if you have any queries.

Thank you and regards

May 19, 2024 at 3:50 am
#195606
Moderator
Nayeem Riddhi
Staff OP

Hello Thomas Gerber,

I have forwarded your request to our team authority. Thanks for your appreciation.

Thank you again and regards

May 18, 2024 at 5:50 pm
#195604
Moderator
Nayeem Riddhi
Staff OP

Yes, this feature was once available. Our developer said that, we shall soon reactivate the plain/flat download URL option. I hope you have understood. please let me know if you have any queries.

Thank you and regards

May 18, 2024 at 3:27 pm
#195602
Moderator
Nayeem Riddhi
Staff OP

Dynamic plain URL means not harcoded URL, you will put the template variable in your link/page template then it will create wp-content/uploads/download-manager-files/mypackagedocument.pdf link like this for your package attached file. However, I have information from our team authority that no such option is available for now. But we shall soon reactivate the plain/flat download URL. I hope you have understood. please check and let me know, if you have any queries.

Thank you and regards

May 18, 2024 at 5:33 am
#195599
Moderator
Nayeem Riddhi
Staff OP
This reply has been marked as private.
May 18, 2024 at 5:01 am
#195598
Moderator
Nayeem Riddhi
Staff OP

Hello Emily Prince,

Hope you are well. Thanks for writing to us. Updating your card information is possible when your orders will expire. I hope you have understood. Please check and let me know, if you have any queries.

Thank you and regards

May 18, 2024 at 4:53 am
#195597
Moderator
Nayeem Riddhi
Staff OP

Hello Thomas Gerber,

Hope you are well. Thanks for writing to us. Do you want a dynamic plain URL? Like when you will apply the link template to a package it will do a plain URL automatically for the package. Otherwise, If you need a plain URL of your document, you can also copy the file URL from your server directory or the Media Library option. Thus I hope it may resolve your issue. please check and let me know.

Thank you and regards

May 18, 2024 at 4:32 am
#195596
Moderator
Nayeem Riddhi
Staff OP

Please let me know, if your issue has been resolved or not.

Thank you and regards

May 17, 2024 at 2:04 pm
#195592
Moderator
Nayeem Riddhi
Staff OP

I think you are using form lock add-on and download buttons are enabled with form lock modal. Now, for the close button, this feature is working properly from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another. Please check and let me know.

Thank you and regards

May 17, 2024 at 1:58 pm
#195591
Moderator
Nayeem Riddhi
Staff OP

Hello @gokuss91,

Hope you are well. Thanks for writing to us. I have forwarded your requirements to our team authority. I hope, soon I can update to you. Thanks for your appreciation.

Thank you and kind regards

May 17, 2024 at 1:52 pm
#195589
Moderator
Nayeem Riddhi
Staff OP

Hello GEORGES ETIENNE,

Hope you are well. Thanks for writing to us. Can you please share the related URL for the issue? Please check and let me know.

Thank you and regards

May 17, 2024 at 1:46 pm
#195588
Moderator
Nayeem Riddhi
Staff OP

Hello Ryan Stueve,

We are here if you face any issue with WPDM product or services. Please don’t hesitate to knock us again. We shall fix any issue for you.

Thank you again and kind regards

May 17, 2024 at 1:42 pm
#195587
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

May 17, 2024 at 5:21 am
#195582
Moderator
Nayeem Riddhi
Staff OP

Hello Harald Loewe,

Hope you are well. Thanks for writing to us. Can you please check the option from Downloads > Setting > Quick Forms as I Image attached,

2024-05-17-111804

I hope it may help you. please check and let me know.

Thank you and regards

May 17, 2024 at 5:15 am
#195581
Moderator
Nayeem Riddhi
Staff OP
This reply has been marked as private.
May 17, 2024 at 4:55 am
#195580
Moderator
Nayeem Riddhi
Staff OP

It count the unique visitor. I hope you have understood. please check and let me know, if you have any queries.

Thank you

May 17, 2024 at 4:46 am
#195579
Moderator
Nayeem Riddhi
Staff OP

We have fixed your issue. please let me know, if you have any queries.

Thank you and regards

Viewing 25 posts - 4,051 through 4,075 (of 20,420 total)