Forum Replies Created
Hello j thomas,
Hope you are well. Thanks for writing to us. Are you searching for shortcodes?, If so, you can check the shortcodes from here, https://www.wpdownloadmanager.com/doc/short-codes/
Please kindly check and let me know.
Thank you and kind regards
Hello,
The WPDM – Directory Add-on is not installed on your side. Please kindly check.
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Hello Toni Barthel,
Hope you are well. Thanks for writing to us. Please kindly let me know which shortcode texts or file texts you are facing the issue. Please kindly check and let me know.
Thank you and kind regards
If you are using any hosting server, Can you please kindly check with any sub domain or testing domain without Wp Engine or settings? PLease kindly check and let me know.
Thank you and kind regards
Hello mikemuller,
Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Am I able to enable/disable plugins or theme for few time for checking the issue? Please kindly check and let me know.
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Are you talking about this email setting as I image attached?
Please kindly check and let me know.
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Which license and plugin you are using and not able to use? Please kindly check and let me know.
Thank you and kind regards
Hello HappyHelper,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
I have tested your issue, It is working properly from my end, https://drlbb.com/books/wpdm-test/. Please kindly check.
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Your credentials are not working. Please kindly check.
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Hello Aaton,
Hope you are well. And sorry for the inconvenience. Can you please provide a screenshot what type error you are getting? Please kindly check.
Thank you and kind regards
I can’t say why the common features are not working from side, you also don’t providing access for checking the issue. However, every payment gateway has its own redirect option. We have to customize it according to this. I hope you have understood. Please kindly check.
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The replies may take many delays in time. However, the attached screenshot is not working which you have shared. please kindly check and let me know.
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You can change the return URL as I image attached,
and you can also change the Guest Order Page as I image attached,
Please kindly check and let me know.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
Thank you and kind regards
Hello Asad Baloch,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
The save settings for Email Templates is working properly as expected. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
Hello,
Are you talking about Downloads > Templates > Email Templates and saving email template issue? Please kindly check and let me know.
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It is showing https://ibb.co/phC6RPb, That page doesn't exist, please kindly check.
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Hello Joseph Waddingham,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Which portion do you want to remove, please give the requirements, I shall try to help you on this. Please kindly check.
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Here, https://st-johns-maidstone.kent.sch.uk/key-info/policies/, there are many packages available. Can you please kindly let me know which package is creating the issue? Please kindly check and let me know.
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Ok, got your issue. With multiple PDF files PDF viewer is working properly as expected in our testing site. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there are any conflicts. you may also switch the theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
Hello,
I have checked here now, https://www.victorvillage.net/download/wpdm-test/. It is working properly as expected here. Please kindly check and let me know.
Thank you and kind regards