Hi,
Seems like you have set all visitor to all of your packages. If you want to only make the file download to the logged in members, then it needs to be put subscriber in the allow access. Can I do that and set up and the download manager login/reg page?
Thanks
Hi,
You can use any CSV importer like Ultimate CSV Importer
to import categories. More details here.
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Hi there,
Seems like login is incorrect. Please check.
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Hi there,
How could I help you?
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Hi,
You can set Billing Cycle Limit to bill only limited time after the membership time expired. But you need to use download limit add-on to limit download for specific membership level.
Currently no feature available like your need. If you want any custom modification you can request at customize@wpdownloadmanager.com
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Hi,
There is an issue with the file list. WIll be resolve on the future update.
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Hi,
All items/package/downloads menu is shown on the frontend page, you need to use shortcode [wpdm_frontend flaturl=0]
on the page.
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Hi,
It will be a good idea to add a filter for subscribe button. Thanks for your modification. We will look into this to include it in the future update.
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Hi,
Try to download the plugin from the purchase area and delete the old one and install the new one from plugins. Options should not be disappeared.
If there any PHP error log on the server, please check and let us know.
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Hi,
Please send admin login info in private with details, I will help you to install the plugin.
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Hi,
Which text is missing with the translator plugins? DO you want to translate the backend Dashboard or frontend?
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Hi,
Please check now. Let me know if the error exists.
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Hi there,
Seems like there is a problem with captcha. Try to reconfigure the captcha again. Else send login in private reply to check the issue.
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Hi,
Are you using the latest version of the plugin? There is an issue with the icon with all packages shortcode. Please provide login details in private reply to check.
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Hi,
You could either use All packages shortcode to show all the downloads as they are free or category shortcode to show downloads of specific categories.
You can use this filter to add a menu in the dashboard.
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Hi,
Shortcode is only showing to admin user for now. We will look into this issue.
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Hi,
Sorry for the confusion. Yes, you can put the email lock template in the theme file and modify it. Please follow the instruction here (https://www.wpdownloadmanager.com/doc/template-files/)
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Hi,
Please provide if any PHP error log available on the server. Seems like there is a problem with the free version of the plugin. It will help if you can provide FTP access.
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Hi,
As you are using the free version of the plugin. You need to edit the template file by modifying the template file from /plugins/download-manager/tpls/page-template/
. The page your package is loading is page-template-default.php
. You can find more about customizing the template here (https://www.wpdownloadmanager.com/doc/template-files/).
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Hi,
There is no private post. Please provide admin login info in private reply.
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Hi,
Please provide download page in private reply to check.
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Hi,
Please provide download page in private reply to check.
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Hi,
Do you install and activate the plugin? Please send login details in private reply to check.
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Hi,
You can modify the page template from Downloads Templates to edit the download page. The add to cart button is showing with the [download_link]
template code. As the package is not free. it is showing Add to cart
button.
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Hi,
Please enable the registration. Go to Dashboard Settings General and enable the Anyone can register
.
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