Hasibul Amin Hemel

Forum Replies Created

Viewing 25 posts - 1,201 through 1,225 (of 1,509 total)
in reply to: Email Lock Error #66983

Hi,

The issue seems exist cause there is a server error. Can you send error log?
Seems like the problem is related to the pro version of the plugin. Can you create the issue in the pro forum here (https://www.wpdownloadmanager.com/support/forum/download-manager-pro/).

Thanks for the inconvenience.

in reply to: Can't use Plug-in #66982

Hi there,

Is there any conflict error in your server error log?
What php version are you using?
No issue on my side with the latest version.

Can you send login in private to check the issue?

Thanks

Yes, The problem will be fixed with the latest update. You can go and get the Premium Package. If any other issue occurred in the meantime we will happy to assist.

Thanks

in reply to: Couldn't update plugins – had to update manually #66977

Hi,

Is this related to pro version of the plugin or free? If the problem is related to pro version then please post it in pro forum. I will be happy to assist further.

Thanks

in reply to: Google cloud settings not saving… #66970

Are you using sitegroud hosting?

in reply to: redirects to 404 #66967

Hi,

You have used custom jquery with the template file which causing the redirect and land on the 404 error page. As you open files in the new window.

Or you can use <a href="[download_url]" target=_blank>[link_label]</a> instead of [file_list_extended], cause it does not open link in new tab by default.

There is a bug for download file with [file_list_extended] returns to 404 page, we are working on it.

You can also apply the filter to modify the URL and using html5 link tag target as _blank to open link in new window or tab. Details of filter: https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_single_file_download_link/

Thanks

in reply to: Latest Version 4.7.2 Broke Another Plugin #66966

If the developed plugin would not work or in conflict with the latest version of WPDM, then there must any PHP error on the server. Can you provide the error? Then we can understand where the issue occurred.
What is the shortcode you are using on your site for additional files download?

Thanks

in reply to: email notification #66965

Hi,

Did you miss any semicolon/brackets in the code?

in reply to: Problem #66963

I understand the scenario,

In this case, a possible solution is using low size images and cache the files. Rather it’s not possible to keep that format while disabled.
Another alternate solution would be customizing the template file.

Thanks

in reply to: Admin search showing non WPDM results #66962

Ok, so far I see in my test environment that the admin all package search bar doesn’t return any other post type data in the search result list.

There might be any plugin conflict with the search result.

Can you send the login in private reply to check the issue?

Thanks

in reply to: Plugin backend visualization error #66961

Great to hear that you resolved it.
Let me know what was the problem.

Thanks

in reply to: Problem #66959

Ok, got that.

Then, As you are using jstable 0 that disabling it. So the search and the item arrow is the feature of the jstable. You can see more here (https://datatables.net/)

In this case, it’s not possible to bring it on without enabling it.

Thanks

in reply to: Problem #66956

I am feeling sorry about that you didn’t separate the changes into the theme folder. So they are lost after the new update.

You need to rewrite them cause the old files have been replaced.

Thanks

in reply to: wpdm-archive search for any keyword No download found! #66955

Ok, I understand. thanks for the clarification.
Seems like the result variable is reset after the query.

I have tested on my ends. The shortcode of your site works perfectly. I can search with keywords and get results.

However, I have modified a missing space from the shortcode on your site. But it would not solve the issue.

I will look into this more, can you provide php error from your server if have any? or send ftp to check.

Thanks

in reply to: Upload-link – Page not found #66951

Sorry, could not be logged in, You login info is showing invalid.
http://prntscr.com/hpa0x3

in reply to: Admin search showing non WPDM results #66948

Hi there,

Are doing package search with the simple-search of directory addon?
In that case please provide the page link and site login in private reply to check the issue.

Or you are using WordPress default search. In this case, all results should be returned.

Thanks

in reply to: Problem #66943

Hi,

You can format the page with the template file describe here (https://www.wpdownloadmanager.com/doc/template-files/).

And you need to

Create a dir named download-manager inside your active theme dir

Copy wpdm-all-downloads.php from plugins/download-manager/tpls/ dir to the dir you created in step #1

Now you can edit copied wpdm-all-downloads.php the way you want.

The process is to keep your changes even after updating the plugin.

Thannks

in reply to: wpdm-archive search for any keyword No download found! #66940

Hi,

I checked the page downloads. All files are downloadable.

Thanks

in reply to: Upload-link – Page not found #66939

Looks like the error is related to js. Can you give the link to check the package?

Thanks

in reply to: Form Lock Breaks Page with Formidable Forms #66937

Hi,

First of all, a very thank you for the work and that details breakdown of the issue you have given. ๐Ÿ™‚
Yes, we will include this update with the fix in next release.

Thanks

in reply to: Pro version stopping Varnish from caching #66931

Hi there,

First, Update all the plugins if they are not updated.

Maybe the plugin is sending No Cache headers due to which Varnish cache is not working.

You need to remove nocache_headers(); from the plugin file /download-manager/libs/class.FileSystem.php at line 81.

If the problem still not solved then send login in private reply.

Thanks

in reply to: hide file extension in [title] #66929

Hi,

You can always change the file title after uploading a file from the package. As many wants to keep the extension, we keep the original filename.

You can create a custom filter with wpdm_after_upload_file in your function.php file of the theme to change the filename.

Here the action code after file upload:


add_filter('wpdm_after_upload_file','wpdm_after_upload_file',10,1);

function wpdm_change_speed($filename){
//todo: Change file name, path or whatever operation your need on file name/path.
return $filename;
}

Thanks

in reply to: make a category with rul specifications not running #66902

But there is a solution. You can Restrict Authors to Specific Category in WordPress. For this, you can use a plugin like Restrict Author Posting in your site.

And looks like there is a CSS style conflict with your theme. The front end builder can cause the issue.

in reply to: Email Lock Error #66896

Hi,

Please provide website URL.

Thanks

in reply to: file type icon cannot be shown #66895

Ok, We will look into the assets code.

Thanks

Viewing 25 posts - 1,201 through 1,225 (of 1,509 total)