Hi,
The issue seems exist cause there is a server error. Can you send error log?
Seems like the problem is related to the pro version of the plugin. Can you create the issue in the pro forum here (https://www.wpdownloadmanager.com/support/forum/download-manager-pro/).
Thanks for the inconvenience.
Hi there,
Is there any conflict error in your server error log?
What php version are you using?
No issue on my side with the latest version.
Can you send login in private to check the issue?
Thanks
Yes, The problem will be fixed with the latest update. You can go and get the Premium Package. If any other issue occurred in the meantime we will happy to assist.
Thanks
Hi,
Is this related to pro version of the plugin or free? If the problem is related to pro version then please post it in pro forum. I will be happy to assist further.
Thanks
Are you using sitegroud hosting?
Hi,
You have used custom jquery with the template file which causing the redirect and land on the 404 error page. As you open files in the new window.
Or you can use <a href="[download_url]" target=_blank>[link_label]</a>
instead of [file_list_extended], cause it does not open link in new tab by default.
There is a bug for download file with [file_list_extended] returns to 404 page, we are working on it.
You can also apply the filter to modify the URL and using html5 link tag target as _blank to open link in new window or tab. Details of filter: https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_single_file_download_link/
Thanks
If the developed plugin would not work or in conflict with the latest version of WPDM, then there must any PHP error on the server. Can you provide the error? Then we can understand where the issue occurred.
What is the shortcode you are using on your site for additional files download?
Thanks
Hi,
Did you miss any semicolon/brackets in the code?
I understand the scenario,
In this case, a possible solution is using low size images and cache the files. Rather it’s not possible to keep that format while disabled.
Another alternate solution would be customizing the template file.
Thanks
Ok, so far I see in my test environment that the admin all package search bar doesn’t return any other post type data in the search result list.
There might be any plugin conflict with the search result.
Can you send the login in private reply to check the issue?
Thanks
Great to hear that you resolved it.
Let me know what was the problem.
Thanks
Ok, got that.
Then, As you are using jstable 0 that disabling it. So the search and the item arrow is the feature of the jstable. You can see more here (https://datatables.net/)
In this case, it’s not possible to bring it on without enabling it.
Thanks
I am feeling sorry about that you didn’t separate the changes into the theme folder. So they are lost after the new update.
You need to rewrite them cause the old files have been replaced.
Thanks
Ok, I understand. thanks for the clarification.
Seems like the result variable is reset after the query.
I have tested on my ends. The shortcode of your site works perfectly. I can search with keywords and get results.
However, I have modified a missing space from the shortcode on your site. But it would not solve the issue.
I will look into this more, can you provide php error from your server if have any? or send ftp to check.
Thanks
Sorry, could not be logged in, You login info is showing invalid.
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Hi there,
Are doing package search with the simple-search
of directory addon?
In that case please provide the page link and site login in private reply to check the issue.
Or you are using WordPress default search. In this case, all results should be returned.
Thanks
Hi,
You can format the page with the template file describe here (https://www.wpdownloadmanager.com/doc/template-files/).
And you need to
Create a dir named download-manager
inside your active theme dir
Copy wpdm-all-downloads.php
from plugins/download-manager/tpls/
dir to the dir you created in step #1
Now you can edit copied wpdm-all-downloads.php
the way you want.
The process is to keep your changes even after updating the plugin.
Thannks
Hi,
I checked the page downloads. All files are downloadable.
Thanks
Looks like the error is related to js. Can you give the link to check the package?
Thanks
Hi,
First of all, a very thank you for the work and that details breakdown of the issue you have given. ๐
Yes, we will include this update with the fix in next release.
Thanks
Hi there,
First, Update all the plugins if they are not updated.
Maybe the plugin is sending No Cache headers due to which Varnish cache is not working.
You need to remove nocache_headers();
from the plugin file /download-manager/libs/class.FileSystem.php
at line 81.
If the problem still not solved then send login in private reply.
Thanks
Hi,
You can always change the file title after uploading a file from the package. As many wants to keep the extension, we keep the original filename.
You can create a custom filter with wpdm_after_upload_file
in your function.php file of the theme to change the filename.
Here the action code after file upload:
add_filter('wpdm_after_upload_file','wpdm_after_upload_file',10,1);
function wpdm_change_speed($filename){
//todo: Change file name, path or whatever operation your need on file name/path.
return $filename;
}
Thanks
But there is a solution. You can Restrict Authors to Specific Category in WordPress. For this, you can use a plugin like Restrict Author Posting
in your site.
And looks like there is a CSS style conflict with your theme. The front end builder can cause the issue.
Hi,
Please provide website URL.
Thanks
Ok, We will look into the assets code.
Thanks