Hasibul Amin Hemel

Forum Replies Created

Viewing 25 posts - 426 through 450 (of 1,509 total)
in reply to: error 500 windows server apache IndexIgnore * #72556

Hi,

There might be any .htaccess issue with the asset folder. Please send login in private to check the issue. or just create a .htaccess file in your sub directories and put

RewriteEngine On
RewriteRule ^ - [L]

in each of them, where you getting the error. Therefore ignoring the rules from your root.

Thanks

in reply to: Email not send / redirection after paiement not work #72540

Hi,

Please try to automatically complete the order and see if the email is being sent.

Thanks

in reply to: Custom column width not working #72539

Hi,

The table is working fine I see.

Thanks

in reply to: image featured dont upload #72538

Hi,

I have tired few ways but it still failing to save generated image on the folder. What PHP version are you using in the VPS? Is there any other security firewall?

Thanks

in reply to: Invalid License Key – Pro Business #72518

Hi,

Please reinstall the plugin and try the license. If you have changed the domain please post your license in private reply to unlock it.

Thanks

Hi,

Please try reactivating download manager plugin. If the shortcode still not working please send login in private to check.

Thanks

in reply to: Key is invalid #72501

Hi,

You can download the latest version from (https://www.wpdownloadmanager.com/user-dashboard/purchases/) and remove the old version from the website, then install and activate the latest downloaded version.

Thanks

in reply to: User permissions and sending email #72468

Hi,

With the Advanced Access Control add-on, you can control user-specific access to your files and document downloads. So if you want few users can access a package or download then you can use this addon. If you want to allow access to a specific user role then you might create additional user role with (https://wordpress.org/plugins/user-role-editor/) this free plugin rather than the subscriber, and use it to allow access field.

But as you want to have the download limit in terms of time and download counts the possible solution is to use the Wp Pro Membership addon (https://www.wpdownloadmanager.com/download/wp-pro-membership/). Which you can create multiple membership levels and control the single package or package category downloads.

Also, if you also want to control single package download limit for any user role then you can use this addon (https://www.wpdownloadmanager.com/download/download-limit/). This is also an alternate solution. You can use this and make the package access to specific user role and assign the email of the users to that role to give them access to specific packages.

So as you have access setting for the package for any specific user role, you can send the direct package link to that email. They should log in and download the package from the website with that email. Other users will not have access to that package.

Thanks

in reply to: License Key invalid #72461

Hi,

Do you have changed your domain name? Please post your license key in the private reply to unlock it.

Thanks

in reply to: Three problems after update! #72430
This reply has been marked as private.
in reply to: License key related. #72374

Hi,

With the pro license, you will get Support/Update for one year from the purchase date. If your key is showing the error before that time please post it in private reply to check or unlock it.

Thanks

in reply to: Upgrade from V4.7.3 to v4.7.4 Problem #72373

Hi,

There is an issue with the update in the current version. Please follow the below process to update your plugin. (No data will be lost, As it is saved in the database)

Please download the latest version from the purchase area.

Either do with FTP:
– Then Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Or,

– Deactivate and Delete the existing one from the website.
– Upload and activate the latest one.

Thanks

in reply to: Hiding page link #72353

Hi,

You have to edit /download-manager/tpls/wpdm-all-downloads.php for this shortcode. You can find details here about modifying the shortcode templates.

You need to remove the page link from line 251 by removing href='".get_the_permalink(get_the_ID())."'

Thanks

in reply to: Changing URL site and getting license error #72329

Hi,

If you are changing the domain name its need to unlock the old domain from the license key. Please give your license in private reply to unlock it.

Thanks

in reply to: 500 error on new update #72323

Hi,

Please send server error log if available and login details in private reply to check the issue.

Thanks

in reply to: Invalid license key #72283

Hi,

Please post your license key in private reply.

Thanks

in reply to: Updating the plugin #72282

Hi,

There is an issue with the current version. Please follow the below process to update your plugin. (No data will be lost, it is saved on the database)

Please download the latest version from the purchase area.

Either do with FTP:
– Then Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Or,

– Deactivate and Delete the existing one from the website.
– Upload and activate the latest one.

Thanks

in reply to: Automatic update unavailable!! #72281

Hi,

There is an issue with the current version. Please follow the below process to update your plugin. (No data will be lost)

Please download the latest version from the purchase area.
– Then Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Thanks

in reply to: Change font on Login, Dashboard and Upload #72280

Hi,

You can find the specific CSS class in plugins\download-manager\assets\css\front.css file. Please do the changes from there. Or to keep the changes copy and save it inside your active theme CSS file.

Thanks

Please post your license key in private reply.

in reply to: Missing dropdown menus #72240

Hi,

Maybe there is a CSS conflict with the theme. Please send the link in private to check.

Thanks

in reply to: image featured dont upload #72239

Hi,

/wp-content/plugins/download-manager/cache/ this folder will save all the regenerated cache images which will be generated by the [thumb_size] shortcode. It will take some time to generate and save the new files.

Thanks

in reply to: Make the default post a blank page #72238

Hi,

You need to create a custom page template within your theme. And use it with the download post. Or you can try this plugin.

Thanks

in reply to: Invalid license key #72236

Hi,

Please post your license in private reply to unlock it. Also, download and install the latest version from here.

Thanks

in reply to: Security #72235

Hi,

The user should not be able to download the package after the limit cross. Please send the login in private to check the issue.

Thanks

Viewing 25 posts - 426 through 450 (of 1,509 total)