Humayon

Forum Replies Created

Viewing 25 posts - 2,351 through 2,375 (of 2,803 total)

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Jul 11, 2021 at 12:18 pm in reply to: There has been a critical error on this website (WPDM – Button Templates) #157046

Spectator

Hello @rgarrison,
yes, the WPDM Button Templates add-on was outdated. So we have updated it and the issue got resolved.
Also, sometimes the update shows delayed due to WordPress cron job.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thanks.

Jul 11, 2021 at 12:06 pm in reply to: wpdm_my_downloads shortcode showing always 0 downloads #157044

Spectator

Hi @ricardoj,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Jul 11, 2021 at 6:30 am in reply to: WPDM Widgets funktionieren nach dem Update nicht mehr #157030

Spectator

Hi @burgel,
You are welcome.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thank you

Jul 11, 2021 at 6:16 am in reply to: WPDM Directory Add-on / Advanced Search filtering broken #157028

Spectator

Hi @candidenovellic-com,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here. The current latest version of the WPDM-Archive page add-on is 4.1.4.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you.

Jul 11, 2021 at 4:24 am in reply to: Critical error after latest update #157026

Spectator

Hi @rbschool,
Hope you are well. And sorry for the inconvenience. We have released the latest version 1.4.0 of the WPDM Button Templates. Please update your add-on to the latest version which shall resolve the issue.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Jul 11, 2021 at 4:07 am in reply to: Update message #157025

Spectator

Hi @eiichik,
Hope you are doing great. And sorry for the inconvenience.
We have released the latest version 6.0.3 of the WPDM PRO plugin.Please update them, or you can download them from here.
The updated version of WPDM will stop showing the message on every page every time.
Thank you

Jul 10, 2021 at 2:40 pm in reply to: MP4 files not supported? #157012

Spectator

Hi,
Please try with Allow Access option from the package Settings section by following this.
It should solve the issue.
Also, please let us know about the custom template solution as well.
Thank you.

Jul 10, 2021 at 2:31 pm in reply to: There has been a critical error on this website (WPDM – Button Templates) #157011

Spectator

Hello @rgarrison,
Hope you are doing great.
Please check now we have adjusted your issue. You were using the older version of the WPDM Button Templates add-on.
Thanks.

Jul 10, 2021 at 7:49 am in reply to: Downloads are working and add-ons are updated #156993

Spectator

Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Jul 10, 2021 at 7:44 am in reply to: PDFs not displaying on my Website #156992

Spectator

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you.

Jul 10, 2021 at 6:24 am in reply to: Critical error after latest update #156983

Spectator

Hello @rgarrison,
Hope you are well.
Please update your WPDM copy to the latest version which will solve your button template issue.
However, please open a separate ticket in future in order to get a solution ASAP.
Thanks.

Jul 10, 2021 at 6:21 am in reply to: Major issue after update to 6.0.2 #156981

Spectator

Hello @cdierkermacoairfans-com,
We have released an update. Have you tried after updating?
Also, whatever info you will share here in a private reply it’s not publicly visible.
In case you need an email then please use the below email.
humayon@w3eden.com
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
Thanks.

Jul 10, 2021 at 6:17 am in reply to: Blank page after uploading files #156978

Spectator

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us.
Thanks.

Jul 10, 2021 at 5:11 am in reply to: app_card.php text instead of download with WPDM Directory Add-on 4.1.4 #156973

Spectator

Hi,
You are welcome.
If you get some free moments, please give us a 5* here. It will inspire us a lot.
Thanks.

Jul 10, 2021 at 4:44 am in reply to: WPDM Directory Add-on / Advanced Search filtering broken #156972

Spectator

Hello @candidenovellic-com,
Hope you are doing great.
In our inspection, we found that filtering is working fine.
If, I am misunderstood then will you please record me reproducing your issue using a tool like this?
Also, don’t forget to share your temporary wp-admin login details and URL in a private reply for checking the issue.
Thank you

Jul 10, 2021 at 4:34 am in reply to: License key invalid error #156971

Spectator

Hello @ofahweb,
Can you please share the license key and order ID in a private reply so that the accounts team can give you an update ASAP?
Thank you

Jul 10, 2021 at 4:31 am in reply to: “Last added” file list missing (6.0.2) #156970

Spectator

Hello,
It will be very cooperative if you record me reproducing your issue using a tool like this?
We will try to adjust that in the upcoming update.
Thank you.

Jul 10, 2021 at 4:13 am in reply to: Package Links are bugy in v 6.02 #156969

Spectator

Hi @emilio,
The above-mentioned login credentials are not working. Please provide us with valid login credentials.
Also, the image you have attached before is not viewable. You can use this tool to share images with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Jul 10, 2021 at 3:45 am in reply to: I have installed version PRO 6.0.2 but I can’t activate it #156967

Spectator

Hi @grupporapullino,
Yes, please uninstall the basic/lite version first and then install the Pro version.
You can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks.

Jul 9, 2021 at 3:00 pm in reply to: Package Links are bugy in v 6.02 #156949

Spectator

Hi,
In this case please share the related page/file/package URL with us?
Also, give your temporary wp-admin login details in a private reply for checking the issue.
And, add to cart is working fine in our test.
With Regards

Jul 9, 2021 at 10:44 am in reply to: Update : “Your Site is Experiencing a Technical Issue” #156932

Spectator

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us?
Best Regards

Jul 9, 2021 at 10:42 am in reply to: Archive page “Loading” message hangs #156931

Spectator

Hi @untitledtm,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, there are some console errors generating in the browser console. Please check this.
However, please enable/disable other plugins and the theme also for checking if there is any conflict.
Thank you

Jul 9, 2021 at 10:17 am in reply to: I have installed version PRO 6.0.2 but I can’t activate it #156927

Spectator

Hi @grupporapullino,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thanks

Jul 9, 2021 at 10:15 am in reply to: app_card.php text instead of download with WPDM Directory Add-on 4.1.4 #156926

Spectator

Hi @danioshi,
Please provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Jul 9, 2021 at 10:13 am in reply to: “Last added” file list missing (6.0.2) #156925

Spectator

Hi @godmarketing,
Can you please let us know that it was a widget or custom functionality you have used?
However, please share your related page/file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Viewing 25 posts - 2,351 through 2,375 (of 2,803 total)

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