Humayon

Hello @nrodes,
Glad to hear that your issue has been resolved.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Cheers!

Hello @zwanets,
We have found that your order is linked to another account which is yrshaik@gmail.com.
You need to log in to that account to activate auto-update or download the latest version.
Also, I have tested that the Tabs are working fine with the latest version of WPDM Pro.
Thank you

Hi @Hello @webdigit,
In our inspection, we found that you are using the older version of the WPDM Pro.
We have released the latest version 6.0.5 of the WPDM PRO plugin and add-ons.
Please update the plugin, or you can download it from here.
I hope it will work fine then.
Thank you

Hello @pittaadmin,
In my inspection, I found that everything is working fine and nothing is broken at all. Please check this.
Also, you are using an older version of the WPDM Pro.
We have released the latest version 6.0.5 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then.
Thank you

Hello @webdigit,
Sorry for the inconvenience.
In our test environment, the email lock is working fine.
Will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
It will help me to quickly figure out the issue and squash it immediately.
Thank you

Hi @francisvictor2019gmail-com,
Sorry for the inconvenience.
Will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
However, please open a separate ticket in the future by describing your issues properly. So, that we can track better and give you a solution ASAP.
Thank you.

Hi @hughworm,
Thank you for sharing the codes with us.
I am going to forward this to our core development team and they will review it carefully.
Best regards for your cooperation.

Hi @abakar-musalaev,
You have to renew the order in order to get the latest updated version of WPDM Pro.
However, somehow the popup is not working. Here, please check this screencast I just made for you.
Also, please cooperate with us by providing your temporary admin login info in a private reply so that we can check it properly.
Thank you

Hello @caorda,
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thank you.

Hello @worsin,
Hope you are doing great.
In order to implement the above-mentioned functionality please contact our customization team through the below email address or link.
customize@wpdownloadmanager.com
or
You may knock here as well:
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thank you

Hello,
The below CSS was hiding the form that’s why it was showing as a blank box and I just corrected it.
https://share.getcloudapp.com/2NulYZNG
If you take a closer look in the shortcode there is a login="1" param. If you set the param value to 0 then it will not show the login form and users will be able to view the page entirely without login.
Hope you understand now.
Thank you

Hello @nrodes,
Sorry for the inconvenience.
First of all, make sure that you are using the latest version of the WPDM Pro 6.0.5 and WPDM – Form Lock add-on 1.9.0.
If still, the problem exists then please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Hello @aloette1978,
Sorry for the inconvenience.
In my inspection, I found that everything is showing fine and files are getting attached properly as well.
Please have a look at this.
Thank you