Humayon

Hello @ak47full,
Thank you for letting us know about it.
We have found the issue and it will be adjusted in the next plugin update.
With Regards

Hello @patidesign,
Thank you for the order IDs.
We are checking your issue.
Once I will get any updates, I will let you know instantly.
Thank You

Hello,
Please check now your downloads are working fine now.
We just disabled this option.
Thank You

Hello @seb_fleet,
Sorry for the inconvenience.
If you are not using the latest version 3.2.18? If not then please update your copy and then clear all cache.
Now, it should work fine, it not, please go to WPDM privacy settings and select DB as temp storage by following this.
Also, try this too as well.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards

Hi @marcov,
Glad to hear that your issue has been resolved.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Warm Regards

Hi @mtsdcm,
Download Manager 6.0.8 is PHP version 8 ready.
However, the WPDM – PDF Viewer add-on is not ready yet.
I have added it to the to-do list. Once it will be ready I will notify you instantly.
Thank You

Hello,
Hope you are well.
The download is not working due to a mixed content loading error. Please check this.
You can follow this in order to solve the issue. Also, you can contact with hosting or theme support about the valid SSL implementation.
Let me know if you need further assistance regarding this matter.
Regards

Hello @tectic,
Glad to hear that the issue is resolved now.
Feel free to contact us again for further assistance.
Regards

Hi,
You are welcome.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
best Regards

Hello,
Please check now I have adjusted the colours from blue to pink by adding CSS in Dashboard>Appearance>Customize>Additional CSS.
The option to change the colours in the settings will affect floated Chatbox only. Hope you understand.
However, You can capture screenshots by using this app and send the URL here.
Regards

Hello @nzaa85769,
Please check now we have adjusted your issue by installing the Premium Packages - Sell Digital Products Securely add-on.
The add-on was missing that’s why the error was showing.
Thank You

And also FYI the tags should be comma-separated.
With Regards

Hello @ccbfdrc,
The category should work fine already, however, the tag issue is fixed for the next update.
Thank You

Hello,
Can you please specify a bit that which sections colour do you want to change?
It will be very cooperative if you provide us with some screenshots.
But, I think you have to change colour by using CSS codes as there is no dashboard option right now.
Thanks.

Hi @otrok,
An update will be released soon which will fix the issue.
Most probably next week or within this month.
Thanks

Hello @ccbfdrc,
Once the update will be available then I will inform you about the correct format for the input tags or we may update our documentation as well.
Hope you understand.
Thank You

Hello @philippebonneau,
There were some code conflicts that has been fixed already.
Also, don’t worry you don’t have to face it next time as it will be adjusted with the upcoming update as well.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank You

Hello @tectic,
Hope you are well. And sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM Pro which is right now 6.0.8.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @cialgar,
Hope you are doing great today and am sorry for the inconvenience.
An update will be available within the next week which should resolve the issue.
So, please be patient and cooperate with us.
Best Regards

Hi @robertwikholm,
I assume that you are referring to the shortcode page as the link you have shared above is invalid.
In that case please follow this.
Hope your issue will be solved now.
Regards

Hi @philippebonneau,
Hope you are well.
Please check now we have adjusted the issue and the document viewer is working fine now.
Best Regards

Hello @ntech21,
Please check now the private message add-on has been activated without any error.
Let me know if you need further assistance.
Thank You

Hello @robertwikholm,
Please follow and use the below example shortcode.
For latest docs.
[wpdm_category toolbar="0" orderby="date" items_per_page="10" paging="0" template="link-template-calltoaction4" cols=3 colspad=2 colsphone=1]
For most downloaded docs
[wpdm_category toolbar="0" orderby="download_count" items_per_page="10" paging="0" template="link-template-calltoaction4" cols=3 colspad=2 colsphone=1]
It should solve your issue.
If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thanks.