Hello @patidesign,
Thank you for the order IDs.
We are checking your issue.
Once I will get any updates, I will let you know instantly.
Thank You
Hello @seb_fleet,
Sorry for the inconvenience.
If you are not using the latest version 3.2.18
? If not then please update your copy and then clear all cache.
Now, it should work fine, it not, please go to WPDM privacy settings and select DB as temp storage by following this.
Also, try this too as well.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards
Hello,
Hope you are well.
The download is not working due to a mixed content loading error. Please check this.
You can follow this in order to solve the issue. Also, you can contact with hosting or theme support about the valid SSL implementation.
Let me know if you need further assistance regarding this matter.
Regards
Hello,
Please check now I have adjusted the colours from blue to pink by adding CSS in Dashboard>Appearance>Customize>Additional CSS
.
The option to change the colours in the settings will affect floated Chatbox only. Hope you understand.
However, You can capture screenshots by using this app and send the URL here.
Regards
Hello @nzaa85769,
Please check now we have adjusted your issue by installing the Premium Packages - Sell Digital Products Securely
add-on.
The add-on was missing that’s why the error was showing.
Thank You
And also FYI the tags should be comma-separated.
With Regards
Hello,
Can you please specify a bit that which sections colour do you want to change?
It will be very cooperative if you provide us with some screenshots.
But, I think you have to change colour by using CSS codes as there is no dashboard option right now.
Thanks.
Hello @philippebonneau,
There were some code conflicts that has been fixed already.
Also, don’t worry you don’t have to face it next time as it will be adjusted with the upcoming update as well.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank You
Hello @tectic,
Hope you are well. And sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM Pro which is right now 6.0.8
.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @robertwikholm,
I assume that you are referring to the shortcode page as the link you have shared above is invalid.
In that case please follow this.
Hope your issue will be solved now.
Regards
Hi @philippebonneau,
Hope you are well.
Please check now we have adjusted the issue and the document viewer is working fine now.
Best Regards
Hello @robertwikholm,
Please follow and use the below example shortcode.
For latest docs.
[wpdm_category toolbar="0" orderby="date" items_per_page="10" paging="0" template="link-template-calltoaction4" cols=3 colspad=2 colsphone=1]
For most downloaded docs
[wpdm_category toolbar="0" orderby="download_count" items_per_page="10" paging="0" template="link-template-calltoaction4" cols=3 colspad=2 colsphone=1]
It should solve your issue.
If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thanks.