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Humayon

Forum Replies Created

Viewing 25 posts - 1,201 through 1,225 (of 2,803 total)
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Jan 18, 2022 at 12:19 pm in reply to: WPDM shortcodes not working anymore #166746

Humayon
Spectator

Hi,

Auto-install sometimes fails due to auth error or server file permission issue.

However, you can always download any add-on from the below link.

User Dashboard

Have a good day!

Jan 18, 2022 at 8:49 am in reply to: Site is breaking on activating the plugin #166736

Humayon
Spectator

Hello,

Can you please confirm with the latest Pro version that downloads are showing or not?

You can download it from here.

Regards

Jan 18, 2022 at 5:10 am in reply to: WPDM shortcodes not working anymore #166724

Humayon
Spectator
This reply has been marked as private.
Jan 18, 2022 at 3:54 am in reply to: Conflict with latest Download Manager Update and Beaver Builder editor. #166720

Humayon
Spectator

Hello @blackangel,

Are you facing the exact same issue?

Also, please open a separate forum topic in the future.

Thanks.

Jan 17, 2022 at 10:52 am in reply to: Download buttons to open modal form before download are not working anymore #166694

Humayon
Spectator

Hi,

You are welcome.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Regards

Jan 17, 2022 at 8:58 am in reply to: Download buttons to open modal form before download are not working anymore #166689

Humayon
Spectator

Hello,

Got feedback from our dev team and they found that the Booking Calendar plugin is causing conflict as the plugin is also adding bootstrap js file.

With Regards

Jan 17, 2022 at 4:39 am in reply to: Download buttons to open modal form before download are not working anymore #166682

Humayon
Spectator
This reply has been marked as private.
Jan 17, 2022 at 3:54 am in reply to: Settings page corrupt #166681

Humayon
Spectator

Hello there,

Greetings and Welcome!

First of please try to reload the page one more time after clearing your browser, website and CDN caches if you have any.

Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.

If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

I am looking forward to hearing back from you soon.

With Regards

Jan 16, 2022 at 3:16 am in reply to: Download buttons to open modal form before download are not working anymore #166653

Humayon
Spectator
This reply has been marked as private.
Jan 15, 2022 at 3:15 am in reply to: Download buttons to open modal form before download are not working anymore #166622

Humayon
Spectator

Hello,

Currently, we don’t have any staging websites.

However, please provide us with your live website access and make sure that the IP is in the whitelist.

Thanks

Jan 14, 2022 at 9:12 am in reply to: Site is breaking on activating the plugin #166605

Humayon
Spectator

Hello,

We require some additional info like

Which PRO version you were using before?

Which older free version is showing all downloads?

Thanks.

Jan 14, 2022 at 5:15 am in reply to: Paypal Window Immediately Closing #166597

Humayon
Spectator

Hello There,

Please check now your issue has been resolved.

For future reference, if the issue occurs again simplyy just deactivate and reactivate the Premium Packages - Sell Digital Products Securely add-on will resolve the issue.

Thanks.

Jan 13, 2022 at 5:35 am in reply to: Site is breaking on activating the plugin #166561

Humayon
Spectator

Hello,

I have checked and it seems only one download file is present.

Have you used the PRO version before or was a completely free user?

Also, other users updated haven’t faced the issue.

Have you tried with the older version in case the downloads are getting back or not?

Thanks.

Jan 13, 2022 at 5:23 am in reply to: Redirect Logged Out Users to WPDM Login #166560

Humayon
Spectator

Hello,

First of all, Can you please clear your site cache? Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.

I have tried to check the issue in-depth but it seems you have changed the login details.

Please provide us with your valid login credentials one more time.

Thanks.

Jan 13, 2022 at 5:16 am in reply to: WPDM shortcodes not working anymore #166559

Humayon
Spectator

Hello,

Since most of the users are moving to Gutenberg so we have stopped maintaining the WPDM Extended Shortcode add-on.

So, it’s creating the wrong shortcode and that’s why it’s not working.

Please update your shortcode accordingly from the below page.

WPDM Directory Add-on

Thank You

Jan 12, 2022 at 12:36 pm in reply to: WPDM shortcodes not working anymore #166543

Humayon
Spectator

Hello,

The login credentials you have shared above is not currently working.

Please check this: https://share.getcloudapp.com/04uLY5pK.

Let us know the valid one.

Thanks

Jan 12, 2022 at 11:33 am in reply to: Site is breaking on activating the plugin #166541

Humayon
Spectator

Hi,

It shouldn’t happen as other users did the same.

However, it might happen due to other issues.

Please, share your admin login and related page.

Thanks.

Jan 12, 2022 at 8:25 am in reply to: Paypal Window Immediately Closing #166532

Humayon
Spectator

Hello,

I have checked your video.

Please make sure that you are using the latest version of WPDM and its related add-on.

If the problem still exists then provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

Thanks.

Jan 12, 2022 at 7:26 am in reply to: Site is breaking on activating the plugin #166531

Humayon
Spectator

Hi there,

First of all, deactivate and then delete the older version.

After that reinstall and activate the newser version which should resolve the errors.

Thanks.

Jan 12, 2022 at 5:07 am in reply to: Site is breaking on activating the plugin #166525

Humayon
Spectator

Hello,

Greetings and Welcome.

Please make sure that you are using the latest version of WPDM.

Let us know then.

Regards

Jan 12, 2022 at 3:22 am in reply to: WPDM shortcodes not working anymore #166520

Humayon
Spectator

Hello,

Thank you for the clarifications.

Directory add-on got updated recently that’s why it’s showing 4.3.5 now. Don’t worry about it.

Also, to disable auto-renew simply send an order note from the order details page.

Deactivating,auto-renew will also prevent you from getting regular updates.

With Regards

Jan 11, 2022 at 3:17 pm in reply to: WPDM shortcodes not working anymore #166495

Humayon
Spectator

Hello @duportde,

Greetings and Welcome!

First of all please make sure that you are also using the latest version of the WPDM Directory add-on which is right now 4.3.3.

Apart from that please find and use the correct shortcode with exact valid parameters from the below documentation link.

WPDM Directory Add-on

I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

Have a good day!

Jan 11, 2022 at 3:30 am in reply to: Paypal Window Immediately Closing #166472

Humayon
Spectator

Hello @flakeyguide,

Hope you are well. And sorry for the inconvenience.

First of all please make sure that you are using the latest version of the WPDM plugin.

I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

However, it will be very cooperative if you record me reproducing your issue using a tool like this?

It helps me to quickly figure out the issue and squash it immediately.

Thank you

Jan 10, 2022 at 11:17 am in reply to: Updated Instructions for OneDrive Addon #166448

Humayon
Spectator

Hi,

As it’s in the development stage, so it will take a bit of time and will be released once it’s ready.

Please cooperate and spare us some time.

Thanks

Jan 10, 2022 at 4:03 am in reply to: Updated Instructions for OneDrive Addon #166439

Humayon
Spectator

Hello @networkguy,

Hope you are well.

One drive add-on is getting re-coded.

So, it needs additional time.

Please cooperate and spare us some additional time.

Thanks

Viewing 25 posts - 1,201 through 1,225 (of 2,803 total)
1 2 3 … 48 49 50 … 111 112 113